Really 0 stars!! Caution: HDM screwed up my taxes to the…read moretune of $4000!! After receiving our IRS letter, I tried emailing, calling & visiting them in order to rectify the situation. Left numerous messages. Nothing!! Not even an apology. Just disappeared on me!! My husband & I had to pay the $4000 mistake, interest & penalties!! Anyone makes mistakes...it's the way you handle them that makes a difference! I would definitely stay away!!

I don't understand why a company just doesn't contact the client back, especially when it comes to…read moretaxes. We got screwed by another company for years, so my husband and I decided to try out HDM tax because a friend recommended this place. I understand the pandemic has things out of wack, but it is now September and still no info. After so many times of making appts on their website, phone calls with no call backs, emails, I have only received a couple of emails, one answered phone call, and no return calls. I know that our taxes were extended, and that I had no most of the work when it comes to the expenses. (I had everything written, counted, and organized), and yet NO RESPONSE. It's frustrating because we have been screwed for years and just found out earlier this year when counted by the IRS, so the fact that this place knows and still does not contact us back is ridiculous!!

I've been using BSM accounting for a few years. I've had a very good experience with Luis! He was…read morevery kind , knowledgeable , and he knew exactly what he was talking about. I really appreciated his efforts with helping me and he definitely got the job done !

Bassam is a savvy and smart tax accountant who communicates well and is in touch with the tax…read morepolicies and procedures. He is responsive and patient! I recommended him to all my entrepreneur friends! He is awesome and accounting world is definitely his forte.

With hiring a payroll company to deal with sensitive issues of payroll and procurement of records,…read moreone would assume that time is of the essence. I have been with this company for over six years as a client. The first 5 1/2 years were spectacular. Yes, I've had one or two changes of representatives but for the most part the passing of the guard was flawless Months before the pandemic my fabulous payroll specialist was either removed or promoted and I was unceremoniously passed off to a person who seemed to have a little experience if any. This past year has been a difficult on everyone, understandably. And so for that reason you do have to give people them the benefit of the doubt. When One calls a payroll specialist and doesn't get a call back within a few hours... That's a serious problem. Especially when the payroll for the week is about to close out For a period of about a few weeks I was truly thinking of changing payroll specialists Then they offered me a new specialist named Stephanie.. wow! What an amazing g recovery! This woman saved my faith in this company. Awesome attitude, very responsive and above all highly professional I was going to give 2 stars but since Stephanie.. I bumped it up

I have a small business and have been using this company for a few years. I have had all wonderful…read moreexperiences. Micole has been esp helpful. I do recommend them highly. They get what I need done and are super helpful in the process.

This was hands down the most painful, expensive, and unecessarily stretched out tax process we have…read moreever experienced in our decades of filing taxes. Save yourself $1500+ and go to H&R block because the outcome will be the EXACT same, except you'll be done in 2 hours rather than 4+ months and pay $500. H&R block will also do the actual work for you in front of you rather than you needing to do Excel sheets and use a 1990s-style portal to upload YOUR work and NEVER meet a human once. Why is this acceptable and 2k? We had a unique tax issue and despite the fee, the answer was call the IRS. Isn't that what they are supposed to do? We should have known when they were pushing for us to do an extension from day 1 when we NEVER needed one before them. All it did was create unnecessary stress and prolong the torture by 4 more months. The amount of back and forth for things that could have been done and handled in person was quite unbelievable. As part of the outageous fee, they were supposed to go over last year return to make sure we got the best return, but either they never did it or H&R Block did a great job to begin with (which I believe is the latter). All in all, this was $1800 down the drain and almost 9 months of absolutely unnecessary waste of time and money to not have any quality help and better outcome than the chain places. When I told friends and coworkers the amount we were charged, they thought it was plain outrageous. When I told them the time and outcome, they thought it was plain insanity. They were right on both. Should you still choose torture, make sure you download your tax by November 30th as it will be gone and they will CHARGE you for your OWN return.

Professional, Responsive and Knowledgeable - Jay Guttmann did our personal tax return last year and…read morewe are happy with his service. He listened, addressed our concerns and answered our questions. Great firm and staff.

I have been a client of Penrose Associates for several years as they help me with my taxes and I…read morecould not be more satisfied with their work. I work with Patricia and she has been a real pleasure. Extremely professional, very communicative, and very informed on the matters they assist their clients with. Their prices on their work are so great too - I highly recommend working with them!

I can't say enough great things about this lady! She always comes through for me! Even though my…read morereceipts are often a mess she has an uncanny way of tying them all together to my highest benefit.

He was very knowledgeable and very helpful! I would recommend him! He answers all of your questions…read moreand was truly amazing! Clean office and nice staff UPDATE: I don't think they are open anymore. I called several times and even left a voicemail, but no answer or call back. I was very disappointed that there was no call back. Also, they just don't answer the phone, so I'm assuming there're not in business anymore or moved to a different location.

Went in and met with Mr. Kim to assist me with preparing returns regarding a somewhat complicated…read morematter. He was professional, easygoing and very responsive and knowledgable regarding all my questions. Very glad I came across his business and was able to see him immediately.