John is a true professional. I am so lucky to have found him. He takes such pride in his work. And…read morealso guarantees it, he is a man of his word. He is very prompt and always shows up on time that in itself is so hard to find I have definitely put him on my 911 list It seems like there's not much he can't do from installing a ceiling fan which I had him do to changing a light bulb. Thank you, John. I appreciate everything you do for me. I will definitely be using him in the future.

I would love to rate this provider higher but unfortunately I just can't. I paid $2,000 and after…read morethree visits I still have to hire another vendor to retouch and undo what John did to my home. John worked on my job over 26 hours and it still is neither completed nor at the caliber one would expect for $2,000! The Job: I requested weatherstripping and paint on two exterior doors. I selected John because he seemed friendly and kind in his bid. In person, he was indeed friendly and kind, even eager to please. Unfortunately John doesn't possess the skill set to do this job well. He lacks any sense of time management and is obviously not a painter. Plus, he has terrible choice in assistants. The Assistant: A creepy man in a cowboy hat, constantly attempting to hug me full front and also side arm. He landed a few kisses on my head and face. He told me over and over that he loved me and he tried to get me to write down his phone number to call him personally. "Don't tell the boss he doesn't like it when I do this." No kidding! I felt UNSAFE in my own home. I consider this behavior harassment and I spoke to John about it. The assistant wasn't present at the subsequent visits. Thank you, John. Communication: John was over 2 1-2 hours late for two of our three meetings. Read that again. 2.5 hours late twice, texting me at the time he was supposed to show up. For our third meeting I had to coax him into coming at our agreed upon time. He contacted me to say he'd be late and I convinced him that he needed to show up at our agreed time. Furthermore, John told me the work would take an hour, two at the most. At the first visit, the job took 8 hours for two men to do. The work was very unsatisfactory, so John came back a second time. He said it would take at the most 2 hours. It was an 8 1/2 hour day and the work was not satisfactory when he left my house. On the third and final day John said it should take an hour, two at the most. We know what that means ... ELEVEN hours later my Business Manager sent John home. Conclusion: If John couldn't get a simple paint job right in 26 hours, he never will. The most disturbing part of all was that he couldn't see or identify the errors. We kept asking him, "what do you think needs to be corrected," and he couldn't tell us more than the areas I'd already pointed out. I'll share some photos. Can you see what went wrong? If so, you're several steps ahead of John and his creepy assistant.

I just finished my home remodel with Carlos at Pro Custom Painting and Remodeling. My project was…read morelarge size which included building out a mudroom, expanding a master bathroom, creating a closet and a hallway niche, and finishing a garage with attic storage. From day one to the very last day, Carlos was friendly and approachable. For the initial consult, he was early (even earlier than me) and left a great impression because he asked if he should take off his shoes when entering my home. Once I hired Carlos, he was reachable at early hours, later hours, and even weekends. Contractors in this industry are notorious for being bad communicators, missing in action, or disappearing mid job. Through my whole project, not one of those single problems occurred with Carlos. I was able to communicate and approach Carlos whether it was questions, requests, or concerns. Also, Carlos and his team were prompt, friendly, and hardworking the entire project. I am very particular and took my time to find the right hardware, accessories, or to make a decision and Carlos and his team worked with me to make sure they executed my husband's and my vision and to our satisfaction. Remodels can be daunting and comes with a price, so I truly appreciated their understanding. His pricing is competitive. Give Carlos a call and he will promptly show up for an initial consult to walk through your space or home and understand what you're hoping to accomplish. The entire time I worked with Carlos, I sensed his pride in his business and his craftsmanship every step of the way. To top it off, Carlos was always ready, cheerful, and smiling when arriving for the day!

Carlos and his team at Pro Custom remodel my kitchen. Extremely professional by ever measure:…read moreexcellent time management, provided renderings, incorporated all my wants and made great suggestions as well. The team was patient, always updated me on progress, kept ever single appointment, always communicated with me. Probably the best remodeling company and crew in the high desert. I will only go them for all my remodeling projects.

Update: not only did they drag out my project beyond the 4 weeks that were promised, and didn't…read moreeven finish after 12 weeks, but they screwed up so many things: drywall that needs to be completely redone in several places, missing doors (all of them!), holes in the ceiling, a laundry room where they opened the wall but never closed it so that it's still open to the outside, but also now I have banging noise from the water pipes, leaking toilets, missing siding (exterior walls open for all kinds of critters to access) and the list goes on. Furthermore they first refused the Notice to Cure by certified mail, and the contract termination letter, also via certified mail came back undeliverable. So you decide if these people can be trusted. Legal process is pending. Arguably people rating them with more than 1 Star have either hired them for small, fool proof jobs, or are either related or getting paid by them. If I have to tell a contractor how to install a water heater and kitchen cabinets, then that is not a good sign, and certainly not a sign of competence.

They are very flexible, super friendly, professional, and do excellent work. I recommend them…read more200%.They know how to do everything.

This experience was exceptional! The company that installed my system has gone bankrupt so Tesla…read moredirected me to its trusted installers in the area. I picked Option one right at the top. Natasha was professional and very clear with communication from the start. She set proper expectations on communication with Tesla would take a week or two. The day she received the go ahead from Tesla she called and scheduled the install asap 4 days out. Later the same day they had a cancellation and were able to get everything scheduled the next day. Anthony and Jeremiah arrived at the beginning of the arrival window! They were professional, great with communication, and ready to work. I had several questions and they were prepared for all of them and super helpful. The battery removal and install took less than an hour. Naturally Tesla's update took twice as long. LOL. Still total time was under 3 hours. I have managed 100s of installers and worked in Solar, this was a fantastic expierence! Because the Tesla 3 has more storage than the 2 I asked about adding some of my Breakers to the back-up and they had options for us to do that. Obviously we Highly Recommend This Team!

Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.