Wonderful dental practice. Professional and friendly staff. They have been our family's primary…read moredentist s for nearly nine years. Dr. Bowman and Dr Tori are excellent, caring dentists who truly care about their patients They maintain the latest equipment and employ the finest dental hygienists and staff. Always a pleasure to go to. Highly recommend!

Great staff and fantastic dentist. Kelly is awesome and did…read morea wonderful job, requested her for my next cleaning. They took excellent care of me. I highly recommend this dentist. Ask for Kelly, she's amazing, funny, and nice to look at

This dental office is outstanding. From the front desk customer service, the advanced technology…read moreand of course the expert dental care I received. I am so impressed with this office and I can't recommend it enough.

This dentist is a joke and a salesman he did a bad job on a crown and it broke so I said fine you…read moreneed to stand behind your work , he told me no such thing in dentistry he would replace it and charge my insurance when I went in for the repair he said I think instead of replacing the broken crown we should install a post for six thousand dollars I asked him why ? we had never talked about needing a post ! I told him just fix the crown about a month or so later it broke again so I called to have it looked at on a emergency visit and the office said no one was available I could make a appointment so I went to the office and told the lady that Mr Wolf could stick his dentist practice up his ass ! and he could write me a check to have a real dentist repair his bad work ! Stay away from a up sale dentist.

NEW PATIENTS PLEASE BE INFORMED... I'm new in Prescott and…read morereceived an advertisement/offer from this dentist in the mail stating, "New Patient Special, $150, Includes Comprehensive Exam, Full-Mouth X-Rays, and Cleaning Regular Price: $330 Expires in 90 days. Call for details." (This offer is also posted on their website) This was not the case. After excruciating, deeper than normal, gum probing and bleeding I was advised I needed an extensive deep cleaning, cost $910.00. Meaning, I needed 1-2 more appointments and the above offer did not include a general cleaning. So, if you have been a regular "dentist goer" ever 6 months, for 20+ years and you go to this dentist, you may be surprised and scared by their practice. He may be a great dentist, his staff may be personable but the approach to solicit new patients, in my opinion, is misleading and dishonest. Just hoping that other potential "new" patients don't feel, as I did, taken advantage of! BTW, a month later, I took a 3 1/2 hr. drive to get my teeth cleaned from my original dentist with all the information from the above dentist, they re-examined my teeth, went over my history and confirmed that what Curtis recommended was not necessary. I hope this helps someone, in some way.

We had a misunderstanding about the billing, upon my questioning they made it right by me. They…read moreseem pretty stand up sort of people. Dr. Curtis seems to know what he's doing and is probably one of the better dentists in town.

Great office and staff. Dr Paul Hicks makes his patients feel very comfortable and relaxed.read more

I've been using Hick Dental. Group since I moved to Prescott 27 yrs ago and they provide excellent…read morequality care. I think you may be able to find a less expensive dentist but you won't find better work done by the dentists there. Being able to trust in that quality is worth a little extra with someone on your mouth. Also, enjoy getting cleanings by the hygienist there and the scheduling and office staff are nice.

We can't say enough nice things about this dental practice. Cathie is so friendly and helpful,…read moreCarrie is gentle and a wonderful hygienist, Lissa is so genuine and caring-and Dr. McKenney is amazing! I've had fillings and crowns done and Dr M is so professional and friendly. Our family is in good hands!! All of the staff are all friendly and a pleasure! I'm a big baby and they made me feel at ease!

If you are looking for used car sale lot vibes, this is the office for you. Friendly upfront to…read moresecure the sale, check. Hidden charges, check. Up-charges and additional work without explanation of what it is or why it is needed or whether your insurance will cover it, check. Given total price at time of service, then eight months later receive additional bills for over $600, check. Rude and demeaning attitude when any issues occur with work or with questions about additional billing, check.

THIS IS A ZERO STAR REVIEW!…read more I've seen and heard some very unusual things in the 18 countries that I've stepped foot in. My previous dentist was absolutely shocked when I told him that the building next door being the business that I'm writing this zero star review for, who he'd sent my files to, firstly two different staff members said they had no recollection whatsoever of my files being sent to them. The final nail in the coffin was when Kelly who left a message on my voicemail and later Pam a couple of weeks ago turned around and said yes it will be """"""$50""""" to have your records printed up. So suddenly they've now found my records and might I add I paid for my own x-rays to begin with. $50 for what a few pieces of paper to be printed up? Greed will be the downfall of humankind! I wouldn't recommend this dentist to anybody.

I just had an appointment with Dr. Zach Larson for a dental crown. He was very attentive and…read morefinished the procedure without pain. I highly recommend him.

Warning..... All the great reviews you read about are all from the previous owner Dr. Nelson…read more Taylor Anderson is the new owner and practicing dentist there now. Warning , beware. When I state practicing dentist I mean that literally. Jon there so call sales guy will take you to the cleaners if you believe what he's telling you. Nothing but lies. I was unfortunate. I believed in him and his staff. They took 4700.00 for what was supposed to be the start of the implant procedure ( the tooth removal) that's as far as it went. He took 4 hr for a simple remodel. Then to say he had to take more bone then we wanted too(. All for a simple extraction). And followed up with " there a good chance the implant won't work". After two unsuccessful bone grafts alot of pain he referred me to elsewhere. Remember the 4700.00 they took from me in the beginning. Well, it's been two months and I'm still trying to get my refund. Warning... Beware... Warning.

Dr Nelson doesn't not listen. He kept making waxes for a large adult and not someone with a small…read moremouth. After three months of weekly visits I ended up with an upper denture with a tooth that is twisted and out of place and Dr. Nelson yelled IN MY FACE that I was too picky. Still can't use $3500 dentures. Office staff has to fix a few problems but not the major one. NEVER SAW THAT DR NELSON AGAIN!!!!!

I will be posting the findings from the Arizona state board of dental examiners, concerning having…read morehad two veneers reglued in 7 days. with the hope others don't get ripped off. one was lost but still dr Huebert refused to cover his mistake

I am writing this review to document a very troubling experience with Dr. Murray that I believe…read morereflects clear negligence. I saw Dr. Murray for a tooth extraction. Soon afterward, I developed severe pain in the adjacent tooth and noticeable gum swelling. I returned to the office and specifically requested an x-ray because I was concerned about infection. Despite this, Dr. Murray reassured me that everything was fine, that my mouth was healing normally, and that the adjacent tooth was merely "sprained" from the extraction. No further diagnostic steps were taken. Over the following week, my condition worsened significantly. I was unable to chew on one side, my gums remained swollen, and the tooth became loose. I contacted the office and explained that I likely had an infection and needed antibiotics immediately. The office refused to prescribe antibiotics without another appointment, and the earliest available time was the following day. At that visit, Dr. Murray finally ordered a 360° x-ray and informed me--without urgency or accountability--that I had a serious infection under the tooth that was actively destroying the bone. He stated that I would likely lose the tooth. This outcome could and should have been prevented had my initial concerns been properly addressed and diagnostic imaging been performed when I first requested it. Equally concerning, during my extraction, Dr. Murray appeared distracted, moving between multiple patients instead of giving my procedure his full attention. Afterward, when I emailed the office expressing my concerns and requesting a call, I received no response. When I followed up by phone, I was brushed off. Because my repeated concerns were dismissed, a preventable infection has now resulted in irreversible damage and the likely loss of another tooth. This constitutes a failure to provide an appropriate standard of care. I am actively considering legal action for negligence. At minimum, I believe this office should be held accountable and take immediate steps to ensure that no other patient experiences this kind of disregard.

This dentist, Dr. David Edwards, told me to show up at 8:45am, I told him to wait a couple of…read moreminutes while I wrote down the appointment on all of my redundant calendars, and then I repeated the time back to him. But then when I called in to confirm on the day of my appointment at 8am, I'm told that I miss my "8am" appointment. So I make another appointment, took the day off of work, show up, and I found out that they silently canceled my appointment in retaliation, without notifying me. Just like the previous appointment, there was no notification, no text message, no call, no voicemail, nothing at all to remind or clarify the appointment time. And nothing to clarify that they canceled my second appointment in anger. When I showed up on time for that second appointment, the dentist told me to get off of his property. There was no one in the parking lot, no one in the waiting room, and no patients in the office. I told him that he knew very well how important that appointment was to me because I scheduled it three weeks in advance, and on the phone I told him that I needed to tap into my dental insurance premium or it was going to expire at the end of December. He acknowledged. They silently canceled me anyway. He refused to see me, and said that I needed to get off his property or he would remove me physically, because I was a child who would not admit when I was wrong. Meanwhile I charitably said multiple times that maybe I misheard the appointment, but it would've been nice to get some kind of a text message which I would've recognized immediately as contradicting my calendar an alarm clock for that appointment. He was shaking and his face turned red and he started screaming at me, and I had to leave immediately or he would've got violent. As another red flag, he would not even accept dental records to be submitted from another office because he said that he doesn't trust what anyone else says, and he has to assess everything himself from scratch, even though I just had another comprehensive dental assessment a few months ago. This is not a stable person. Please take care before trusting him to have an invasive procedure where your personal health and well-being is at stake. Some people are so excessively narcissistic that it is dangerous for them to function in high stakes environment. This is one of those people.

If you dread going to a dentist you are in for a surprise Dr Edwards and his staff are the very…read morebest professionals. They are friendly, kind, caring and down to earth. Dr. Edwards is the epitome of the best dentistry has to offer. There are not enough accolades for the doctor and staff!!

I cannot say enough good things about this dental office. I drive from the Phoenix area to Prescott…read morebecause they are that good. From the moment you walk in, you are treated with genuine kindness and care. The manager and the entire staff are incredibly friendly, professional, and informative-they take the time to explain everything clearly and make sure you feel comfortable and confident at every step. My dentist, Dr. Glass is truly exceptional. Every treatment has been pain-free, and I deeply appreciate how attentive and compassionate he is. Throughout the entire procedure, they consistently check to see how I'm feeling, or am I okay. That makes a huge difference and shows how much they truly care about their patient's comfort. I had some questions regarding my insurance, etc... and the office manager, Andrea took the time to sit with me and explain in detail my treatment plan. She was patient with me, and knowledgable about my insurance and care. She went above and beyond. If you're looking for a dental team that is knowledgeable, caring, and genuinely puts patients first, I highly recommend this practice. the

Hmmm. Almost perfect 5 star reviews on the big G. And here - reality…read more I have a fairly recently created mouth guard. However, due to an implant and crown, the mouth guard no longer fit correctly. "Dr." White took a look and said he could adjust it to fit so we schedulled. And today he tried for 5 minutes, drilled out a few areas, but couldn't make it work. He suggested the best solution would be a new mouth guard. I'm thinking, okay makes sense and was ready to schedule for the new mouth guard. Then... the question at the dental office became "do we just charge him for the office visit or do we add the charge of a mouth guard adjustment?" Yes, the literally considerred whether to charge me for the failed mouth guard adjustment. In the end, they decided to only charge me for an office visit. That didn't happen BTW. Reality came into play brought about by me. But the absolute nerve of even thinking they'd charge me for their failure???