Great office and staff. Dr Paul Hicks makes his patients feel very comfortable and relaxed.

I've been using Hick Dental. Group since I moved to Prescott 27 yrs ago and they provide excellent quality care. I think you may be able to find a less expensive dentist but you won't find better work done by the dentists there. Being able to trust in that quality is worth a little extra with someone on your mouth. Also, enjoy getting cleanings by the hygienist there and the scheduling and office staff are nice. read more

Once again I am impressed with the care and concern of this dental practice from the front desk staff straight through to the dentist and his assistants. I always know exactly what is happening and why. A big plus for me. Also, I am a wuss so I am so happy Dr Braden is always checking to see if I am comfortable or in any discomfort. Top marks! read more

I went to Dr. Paul Hicks for a dental guard. He charged me $600. which I believe is much higher than other dentists in the area. They are also still recommending Floride, which I am sure is not healthy. I also got the impression he doesn't care for people from California. On the plus side, I am happy with my mouth guard even though it was very expensive. read more

I had one of the most thorough dental exams I have ever had at Hicks Dental, over 30 minutes of detailed exam of my gums, teeth and mouth. My two cleanings were also very thorough, yet gentle and the staff were all very pleasant, plus the office is beautiful and puts you at ease with it's feeling of a western hacienda complete with a fireplace in the waiting area and plenty of magazines. read more

Hicks Dental Group - Beautiful and calming waiting room area - General Dentistry Near Me - Prescott, Arizona

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Outstanding Experience. Reception and Dr were very courteous , professional , knowledgeable, and positive images for Hicks Dental Group... Easy to make the appointment , greeted by staff as I walked in, was checked in and put in a room almost immediately by Amy.... Dr Braden Hicks also saw me almost immediately and fixed my tooth problem in a very professional and caring manner.. I do not have insurance but bill was very fair and checkout was very professional and simple. Highly recommend Hicks Dental Group for all of your dental needs.. JETFLYER (AAJIM F) read more

Over 40 X-rays ? On my 1st visit the technician was obviously not experienced and after her fumbling and cutting my mouth I had to put a stop to it. The resectionist greeted with "are you sure you have an appointment?". Even after they called to remind me. The hygienist up sells you with treatments that you have no idea of their effectiveness, and they can't explain. After the exam you are told to see a specialist that they do not name nor explain what procedure is needed. They criticized the work of my last dentist that took care of me for 20 years. I have all of my teeth at 70 years. The office is beautiful. read more

I've been a patient of Hicks Dental Group for many years. They're always very professional, skilled and friendly. I want to put in a good word for Diane, a staff member, for her outstanding care and treatment as we worked to produce a very good set of mouth guards for my nighttime bruxism. I am pleased to recommend Hicks Dental Group to you. read more

I was refused a dental cleaning because I refused xrays. My cleaning was past due to COVID. I wanted to be safe before I came back. Scott's said this was not a good fit for him and I as I refused xrays. He over charges my insurance. I live on a fixed income and have dental insurance . My neighbors have said the same. It's all about how much money he can make. Run, do not go to Hicks read more

I had two dental emergencies in 24 hours last week. Both times, the office staff and Dr. Braden Hicks got me in for same-day treatment. Their customer service is excellent. And their skill is topnotch. I've been with the office for several years and have always received great care. They are nice people, too! read more

Read the review from Meline K. "Charging more than insurance will pay?" The patient appears to be uneducated here. Insurance companies have their own set fee schedule and don't pay more than what the schedule allows. She may have a point, however, as to not being accepted for treatment without what is felt as being "necessary" radiographs. If her mouth is a chronic wreck, Dr. Hicks could be sued for negligence by allowing the patient to impede diagnosis. On the flip side, if her dental history and home care is spotless and history of tooth decay shows that preventive visits that are too frequent need not be so rigidly followed, I feel her request for no radiographs so as to reduce the exposure to X-ray radiation might be reasonable. Additionally, not everyone has a buildup of calculus that requires that prophylaxis ("cleanings") be performed without fail on a certain set schedule. Regarding dental insurance, my experience was that if our office charged more to the patient than what was listed on our contract with the dental insurance company (in my case, it was Delta of California), and the fee charged differed between the patient's chart and what was reported to the insurance company, I would have been dropped from the insurance company's list of "providers." We had to keep all patient charts readily available for in-office inspection by a Delta inspector, with no advance notice. My practice was top-heavy with Delta patients, so it would have been suicide to be dishonest on what was actually charged. I am surprised that Ms. K's assessment of Dr. Hicks' fees is so hypercritical, and I question her apparently completing a survey of all the dental offices in Prescott to gain access to their fees for comparison. It should be noted that a patient's particular schedule of radiographs depends on his/her dental history, nutrition/diet, oral hygiene practiced at home, and history of other problems such as heart disease or diabetes, etc., that might play a part in determining the optimum frequency and level of preventive care. Remember that successful health outcomes involve a good partnership between patient and dental or medical practitioner. If a patient chronically fails to uphold his/her end of the partnership, the practitioner has every right to dismiss that patient from the practice. Part of a proper dental examination should also include a bi-manual, bi-digital, bilateral palpation plus visual checks inside the mouth and outside structures such as eyes, nose, throat and surrounding structures for lesions and/or swelling. Dr. Hicks' so-called refusal to accept Ms. K's refusal of radiographs might have been well within the rules dictated by the Standard of Care, considering that without completing a periodic dental exam that includes adequate radiographs, disease processes that involve tooth decay or periodontal disease might well be missed, pointing to the possibility of legal action for failure to diagnose. My advice to anyone who questions diagnosis and/or treatment, including treatment alternatives, plus any possible risks to treatment (or lack thereof): Get a second or even a third opinion, and do not proceed with any treatment until you have had a chance to review a written INFORMED CONSENT that answers all your questions to your satisfaction. Also remember to be given your signed copy of the CONSENT form for your records. I am retired, after having enjoyed thirty-five years of private dental practice in California, and was the Dental Director at two hospital dental clinics, and also instructor at two California dental schools (U.C. School of Dentistry and U. of Pacific School of Dentistry) in San Francisco. BTW, I am not a patient of Dr. Hicks, and have never met him or his office staff, nor have I met Meline K; as such I have tried to keep my comment unbiased. read more

My husband and I found Hicks Dental Group two years ago after our last dentist retired and it has been a wonderful experience. The building is clean and up to date, front desk receptionists are friendly and understanding, Dr Braden is kind and knowledgeable... I can't say anything bad. We would absolutely recommend them, especially if you like the idea of a small, family owned practice that actually cares about their patients. read more

Coming from Washington DC, I was skeptical as to the quality of dentistry I would find in Prescott. Dr. Hicks and staff are top notch dentistry. read more

"DON'T PISS ME OFF" That elegant statement from Susan the finance employee at this kindergarten. The staff is, at best, indifferent. Susan is obnoxious , especially if you do not do exactly as she tells you to. There is confusion here as to who is to get deference. The prices here are higher than usual and the SURL is unbelievable. Not sure how good the dentist is but the place is to be avoided. read more

Dr Paul has been our dentist for 23 years. He and his staff are outstanding! We've had different services provided over the years and we have complete faith in their professionalism and the staff is friendly! read more

After my examination, Hicks Dental gave me a quote of $375.40 for all the recommended work they suggested. I had the work done and they sent me a bill for $793.80. There is a big difference of $418.40 between $375.40 and $793.80. Had I know what my real bill was going to be, I would have chosen not to complete all the work at that time. When asked about the difference, all they said was "my bad." If you choose to work with Hicks Dental, watch your wallet. These people are not honest. read more

Dr. Braden is excellent! Our family of three moved to Prescott two years ago and a friend referred me to this practice. Dr. Braden sees all three of us and he is soothing and treatment is quick and painless. I highly recommend! read more

Saw Dr. Paul Hicks yesterday for the first time. Very professional and excellent at explaining everything he was doing. He spent a lot of time with me and made me feel very comfortable. The entire staff was friendly and explained the process to me easily. The price was no different than my previous dentist. I am happy to have found Hicks Dental Group and will use them as my regular dentist now. read more

I broke a tooth - lower front. Dr. Paul Hicks saw me that afternoon. Fixed my tooth right then. The office staff is very nice and I appreciated being seen right away. After all when I smiled I was missing a tooth and very stressed about it. Very professional all the way around. read more

I just had my second visit to the Hicks Dental Group, I couldn't be happier. I moved to Prescott 4 months ago and was referred to them by a friend. The office staff is friendly and professional. I saw Dr. Braden, the youngest of the group. I had a general check up and cleaning on the first visit. They have state of the art equipment, it was pain free. On the second visit I had a crown replaced. They were able to make the crown while I was in the office. No temporary!!! What a great office. I highly recommend them. read more

My wife and I have been patients of Hicks Dental Group for the past 14 years and are very pleased with the professionalism of the staff and the quality of care that we have received. Although the fee structure is somewhat higher than we would expect for similar services, we find that this is more than compensated by the excellent care and treatment provided by Hicks Dental. We have no hesitancy with recommending them to others. read more

My family has known this family for decades. They are first-class people, professionals, and very smart. I would recommend them to anyone that needs a compassionate, professional, and competent dentist in the Prescott area. read more