First class service!! Picked up truck, fixed it and notified me when complete. They called and told…read moreme every that needed repaired and things that could wait. Very knowledgeable and explained everything!! .

Do not use this business unless you need a simple service like an oil change or minor maintenance…read more I was not familiar with auto shops in this area as a newer resident, and a neighbor recommended them. I was initially impressed with the free towing of my pickup when my starter went out. It was repaired with no problem. However, I took it back to Greer when I had some other issues with my truck due to overheating. I was told I needed a new intake manifold, so I was quoted $1500. Then I received a call that it was going to cost more, around $600, due to labor hours, because they ran into issues. So long story short, the truck was not completely repaired correctly, and I had to keep putting antifreeze in it as there was a leak somewhere. So, someone must not have known how to work on a Ford because now I have a blown head gasket, and the vehicle is dead. Since Greer's mechanic had the engine completely torn down to fix an issue, everything should have been checked. In my opinion, they threw it back together when they "ran into issues" and did not know how to fix a Ford. All someone had to do was let me know what the problem was, or if it was more than they could handle.

I have had minor and major collision work done here. Estimates are quick and accurate. Jobs…read morecompleted in a timely fashion. Bill Harris (owner) is good at keeping the customer in the loop during repairs. I had two small issues arise after major body work; a quick phone call and 20 minute visit at my convenience fixed the issues.

Great service at a good price. Half the price of other Chrysler dealers in my area for an oil…read morechange. I have paid almost double at other places. Thank you for the fast and prompt service.

I was VERY disappointed when I tried to get service on my 2021 Jeep, was having issues with screen…read morenot working no AC, no turn signals. I was told I would have to have it towed, then I stated I could drive only short distance and motor lights and wipers working. Then I was told it would be next month before they could give me an appointment. I have only owned this SUV less than a month, and I did not purchase it at this (my local)dealer. When I purchased it I was told I could take it to any Jeep dealer for service and repairs. I have had Chevy's in the past and used Thayer for service as recently as last week they got me me took care of my truck quickly and were very helpful. Sad Jeep not same!

Joke of a shop. I'd leave 0 stars if possible. Had my truck towed there on February 18th to…read morediagnose potential internal engine damage and two days went by before I had to call and confirm my truck was there. Got a response of "we started looking at it, but stopped because other things came up". Another 7 business days go by, SILENCE. I stop by the shop and they still hadn't even touched it. One of the techs told me "we're pulling it in and out every night because it's a nicer truck" if you're doing that why wouldn't you just diagnose it? Finally on March 10th after 14 business days of hearing absolutely nothing from this joke of a shop I towed my truck to a new shop and got it looked as the next day. Stay AS FAR AWAY as you can from this place.

Never calls back. And when you get someone on the phone too busy to talk about issues. There are…read morebetter places than this.

After having been a loyal Thayer customer for years (up until this happened), when my dad died and…read moreleft me his 20 year old sports car, of course I took it to Thayer for detailing, an oil change, adjusting a rocker panel, and replacing the window motor on the passenger side. The first time I got it back, the rocker panel was not fixed (later they explained why, and that was fine). It was not properly detailed, windows not clean and the whole back of the car was never even vacuumed. My husband pointed this out to the service manager, who did not care, offer to fix it, etc. They also lost the driver's floormat (it was there when I dropped it off, but not when I picked it up). Service manager said they hang them up on the wall to clean them, then put it back in. Basically, you are SOL. Again, didn't care, very rude and condescending. So I'll be paying to replace that. Also, the driver's door panel around the handle was loose when we picked it up, my husband had to tighten the screw. That's when we noticed the over an inch long crack on the inside of the driver's door by the window. Service manager insisted they never touched that door, of course. Obviously, it appeared that someone perhaps removed that door panel to see how it went in on the passenger side and broke it putting it back together. When we brought the car back the second time, my husband pointed it out to the service manager. Nope, they never touched the door, was the only response we got. I have been in and around that car for 20 years, and there was never a crack there before it went to Thayer. So, I'll be paying to replace that, as well. Also, now the "service engine soon" light is on, so whatever they did during the process of the oil change, I'll be paying to fix that, too. So disgusted, and have never had a "service manager" treat me so poorly, both over the phone, and in person. Up until this all transpired, I would have given them a glowing review.

We called in September to make a service appointment for some minor repairs. On the phone, they…read moregave us the date October 10th. There was no text or email follow-up. When we dropped off on October 10th, they said that we had missed our appointment. There was no phone call or attempt made to contact us between when we made the appointment and when we were told we had missed it. Then we were told we couldn't schedule again for a month and a half. Extremely unprofessional for a dealership service center.

AMAZING! We were traveling from Columbus to Detroit and broke down on 75 on a Friday afternoon…read more After being towed to the shop they rushed to get the needed parts and stayed late to get us back on the road. They were so kind and trustworthy. We can't thank them enough!

We were on the road and heard a noise from a back wheel. We just had new brakes put on and Keith at…read moreT&J took the wheels off cleaned and tightened them. They charged us nothing. I wish we lived here instead of MI they would have a customer for life! Thanks so much God Bless!

Everytime i come for auto repairs they give a great price and great service !! The Quality of work…read morean timeliness to complete work is right on

Best customer service I've ever had at an establishment that services automobiles. They tell you…read morehonestly what is wrong and how much it's going to be up front. They do. It try to upscale you on things you do not not right now. They will let you know or make recommendations on things that might be an issue in the future. Mike and his team do an outstanding job and go above and beyond for their customers.

They put a lower front end on my older Cadillac. My experience was perfect from start to finish…read more The person I talked to in the body shop on State Street in Fremont was very professional and very helpful and the work that was performed on my car was absolutely 100%