My wife and I have been discussing the purchase of new mattress for the better part of this year…read more One evening after we had grabbed a bite to eat I decided it was time to see if we could find something we wanted. I had researched the "ads" and knew that Sleep Experts had a fitting program to tell what type of mattress a customer was suited to and that they had a sale going on. We walked into the store and one salesperson was present and we were the only ones in the store. I forget his name but he was experienced and was very friendly without being too pushy. He had us lay on the test mattress and then described the results and began showing us a number of mattresses that we may be interested in. He was very good at explaining the differences in each mattress and the pro's and con's of each. Also, any question we had he knew the answer. We settled on one of the upper end mattresses and purchased it. The salesperson scheduled the delivery and lo and behold a delivery was made on time as promised! Nice concept eh? We have had the mattress for about a week and I will say that for the first time in years I have been comfortable enough to remain asleep all night and when I do wake up I don't feel as though I need to get up to stretch and work out the stiffness. This was a great purchase. Yes, I would recommend this store.

I purchased a twin mattress in 2010 with a 10 year warrantee. By 2012 it was sagging in the middle…read more I called they said they had to inspected it for a fee. I said that is not what I agreed to. There warrantee people were to call me. They never did. I took the mattress to store but they refused to look at it. I kept the mattress and wrote a complaint to yelp. I filed suit before the warrantee expired. The law firm filed frivolous motions and urged the judge to deny any extension of time to file a response. I had COVID and submitted a doctors affidavit. The court refused to hear the motion and gave the law firm a default judgement and awarded the $12000 in attorneys fees. I filed an appeal. The law firm agreed to drop the fees if I dismissed my appeal. I was still ill so I agreed. I am preparing a complaint with the Texas Bar on the law firm and a Judicial Complaint against the judge for violation of due process. In my research this is how Mattress Firm frequently handles the warrantee claims against them.

Shelby helped me with some bed frame questions today. Such…read moreGREAT customer service! Friendly, very knowledgeable and very patient with all my questions. We have been shopping here for 20 years and highly recommend you check them out. Often lots of great sale prices too!

Super service, patient staff and above and beyond accommodation. No pressure, but full insight on…read moreeach brand etc. Actually pleased to have this team work with my wife and I on our decisions.

Has the best beds and comfy that I have bought in a long time, it was well worth the drive to…read morepurchase. Thanks to closeout mattress co. Would highly recommend if any one is looking to purchase a bed.

From the owner: Factory Outlet Pricing. Free Local Delivery. No Credit Check Financing. Top Name Brands…read more Overstocks. Best Prices in DFW.

Joel provided exceptional service and passed along the savings that he creates using his unique…read moreapproach to the mattress business. Now if you need funny television commercials, high cost storefront retail locations and salespeople try to up sell and pressure you don't come here. If you want great prices, quick delivery and a straightforward approach to buying a mattress this is your place. We purchased a hybrid king mattress with adjustable remote controlled base and it's amazing. They delivered and set up the new bed, dismantled and took away the old frame/box springs/mattress. They even put on the mattress cover! Five Stars highly recommended

I had the best experience with Joel! This is the place to go if you want quality at a great price!read more

Mr. Ross is VERY informative, patient, has great customer service. I am so glad I stopped by. Came…read morefor a quote and suggestions, left with the mattress of my dreams. Thank you Mr. Ross.

I went to Sleep City - Lewisville a few days ago and did NOT have a pleasant experience. I would…read morerecommend going elsewhere. I told the salesman what mattress I wanted to look at, and he asked me 10,000 questions while steering me towards every other mattress in the store. It was just overall quite unpleasant. Then he kept pressuring me to buy that day and to finance. He was probably trying to pressure me before I did any research because the mattress I liked cost 3x more at his store than it did on Wayfair. I went to The Good Mattress in Plano and Living Spaces and had much better experiences.

Our bed died, RIP, but we don't have a ton of time due to conflicting work schedules and packed…read moreweekends. I was prepared for a weekend of going from place to place testing out overpriced mattresses until we narrowed it down. I expected this to be followed be a second weekend of trying to find the best price on a mattress and hitting furniture stores to get a new bed frame. We were not sure yet if we would stick with a queen size or rearrange our bedroom to accommodate a king. I did not expect this venture to be fun, but a pain in the ass, while trying to make the best decision on an 7-10 year investment. I came across Bargain Sleep Center, which only had one review, and looked at their website. I liked that this is a small business and they do various things to keep their overhead down to sell the mattresses cheaper. One of the things they do is only open the location by appointment so there is not wasted payroll and I'm not opposed to that. I figured I might check them out on the second weekend once I narrowed down the choices to see if they had a better deal. Through their website I sent a message inquiring if they also had bed frames or mattresses only so I could determine how I may need to coordinate a purchase and delivery with a purchase from a separate furniture store. I also inquired about payment options and appointment availability so I could plan something out ahead of time. I sent in the inquiry on Thursday afternoon and got a response from William, the owner, that evening. After several more emails we went in at 10am on Saturday. The store is small with 5 types of mattresses on display but William switched several out with his stock so we could try others. The bed frames are boxed up but this was okay as William had sent me pictures of the bed frame I was leaning towards which was really nice. I could really see that they go through a lot of steps to keep the prices down. For example, their cheapest King is $400 (trust me, way better deal than the big boys) but their top of the line King that comes with a 10 year warranty was only $898 and since our choice of bed frame wouldn't need a box spring that brought the price of the top of the line model down to $798. When you look at other places, Kings range from a clearance of $550 to over $2000. Of course the other sizes he offers are even more reasonable, I was impressed. There was only a $200 difference between the queen and king sizes on the mattresses and about $65 difference for bed frames. That seemed like a no brainer. They also have sheets, mattress protectors and pillows in the very reasonable $25-30 range. He made this extremely easy and we only had to make one more trip to a store to buy a comforter in the new size. Delivery within a certain area is free and he offered to remove my old bed. I'm really glad I skipped the other places. If you go with something he already has in stock he can usually do it same day. This of course can depend on how busy he is (ex. Aug. is very busy) but it seems you can count on it for sure during the slower times (Sept- Oct, Jan- Feb). My needs are very specific. I can't stand the feel of memory foam or gel, it's hard to get in and out of bed and I feel like those types of mattresses are trying to eat me. With the work we do we need a firm mattress but I wanted a comfort layer. William was extremely patient with me and never once pushed me toward one brand or another. He actually sat there patiently switching them out for me while I went from mattress to mattress like Goldilocks, being extremely picky. In the end, he offered to order the mattress my husband loved and I was leaning towards in a firm for us to come back and try out. He eased my concerns that I may not like it and he would be stuck with it by assuring me he could sell it. Excellent customer service, you can tell he doesn't have to push you because he is confident in his product and prices. He notified me of it's arrival for Thursday but with my demanding schedule we had to arrange it for Saturday delivery. He arrived a few minutes early and put together the upholstered Mantua bed and brought our firm Body Contours by Sleep Inc king size mattress with fabric encased pocket springs and 3 1/2 inch comfort layer. Sleep Inc. is an American company that makes their beds in the USA and they also do Spring Air. The pocketed coils are especially good for my husband and I because of our varying sleep schedules- a lot less disturbance. That full 10 year warranty instead of a prorated warranty certainly doesn't hurt matters either. He also brought our pillows, mattress pad and sheets that we had purchased. IT'S PERFECT, I LOVE IT!! By the way, William has a great sense of humor and was a pleasure to do business with and have in our home. Frankly, I wish I would have more need to return, as he definitely deserves my business and yours. When in need, go here for mattresses, frames and bedding at an EXTREMELY reasonable price.

Getting a great mattress for a great price and free delivery. Super nice guy, too. #corsicana9630…read moreWhoo-hoo!

I bought a $4000.00 Tempurpedic mattress in March 2025. 8 months later, it has indentions that are…read moreimpossible to sleep on. I have to sit up to turn over. The Firm will not honor the warranty on my mattress. I contacted Tempurpedic, they won't contact me back. They gave me instructions on how to do a warranty. It's impossible for me to do it. I'm screwed out of $4000.00. DONT BUY TEMPURPEDIC!! DONT BUY FROM MATTRESSES FIRM!!! They don't care about you after you pay them. I gave 1 star because I had to in order to post.

Walked in and was greeted my a worker who told us we were wasting our time to try to look for…read moremattresses without his help. I get commission, but man- at the cost of being rude to customers?! Uh no thanks. We took our money elsewhere.

Cameron was terrific with listening to our needs and helping us to quickly find the right mattress…read moreat a good price. Our existing mattress was just 4 years old but too firm. This new one is making a world of difference. The guys who delivered did a great job as well...very professional and friendly. We highly recommend Mattress Firm Clearance Center in Grapevine!

I dropped by to scope prices but ended up purchasing. It was really a low pressure, informative…read morekind of sales approach. I was greeted immediately upon entering the store and Matt L. Showed me the lay-out, explained how they color code inventory in the store from soft to firm and then gave me the run down on prices and pointed me in the direction of sale items. I never once felt he was pressuring me to buy the more expensive items and he was super nice and informative. Ended up purchasing a Serra Queen, plush pillow top mattress with box spring, frame, rail or whatever for $700 which was a great deal because although he told me it usually sold for a little over $1300 I wanted to check to be sure. Looked online and found comparable for more than that price. I even slept on the bed the first night to test it and it was the best nights sleep. I'm tempted to return to purchase this in a King for my bedroom. Pleasant experience and I was able to leave the store same day with my mattress. I'd definitely check them out if you're in the market.

Excellent service, friendly, clean showroom, fair pricing…read more Thank you

Phil is great!! please come and see this spot. great spot to come check out. We bought our mattress…read morefrom here today

Mr. Charles helped our family find the perfect bed knowing we were not purchasing through him…read moredirectly. He truly cared about customizing to our needs and was super welcoming and easy to talk to. Definitely look for this man if you are needing expert advice on everything beds. Thank you again!

Come in our store to meet Tamara the new manager she is not new to mattress Firm just transferred…read morefrom Arizona she will help you choose the right mattress so you can get the rest you deserve come in and treat yourself to a better night's sleep.