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    Mattress Mart

    5.0 (4 reviews)
    Open 10:00 am - 7:00 pm

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    8 months ago

    Amazing staff: very helpful and great prices. I found what I needed in my budget. Never had a better experience buying a bed.

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    1 year ago

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    3 years ago

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    3 years ago

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    Mattress Firm Flower Mound

    Mattress Firm Flower Mound

    3.9
    (18 reviews)
    5.1 mi
    $$$

    I purchased a twin mattress in 2010 with a 10 year warrantee. By 2012 it was sagging in the middle…read more I called they said they had to inspected it for a fee. I said that is not what I agreed to. There warrantee people were to call me. They never did. I took the mattress to store but they refused to look at it. I kept the mattress and wrote a complaint to yelp. I filed suit before the warrantee expired. The law firm filed frivolous motions and urged the judge to deny any extension of time to file a response. I had COVID and submitted a doctors affidavit. The court refused to hear the motion and gave the law firm a default judgement and awarded the $12000 in attorneys fees. I filed an appeal. The law firm agreed to drop the fees if I dismissed my appeal. I was still ill so I agreed. I am preparing a complaint with the Texas Bar on the law firm and a Judicial Complaint against the judge for violation of due process. In my research this is how Mattress Firm frequently handles the warrantee claims against them.

    Beware of hidden charges. My husband and I purchased a mattress from this store in Flower Mound…read more Because I have lower back issues, we asked the sales person up-front BEFORE making the purchase what the return policy was should the mattress not work out. We were told we needed to wait 30 days and if we returned it there would be a restocking fee of $250. Satisfied with that answer, we made the purchase. Unfortunately the mattress didn't work out. We called to arrange the return expecting to pay the restocking fee. We then learned that in addition to the stocking fee, because we purchased the mattress on sale we would also have to pay back the discount. The cost of returning the mattress ended up being more than 2.5X the quoted restocking fee. Yes, in hindsight we should have asked to review the contract and full terms before making the purchase. We didn't expect a truncated answer to our very specific question/concern. Lesson learned. Before purchasing, ask to see full details just in case the mattress doesn't work out.

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    Mattress Mart - mattresses - Updated August 2026

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