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    9 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    This place has everything a collector would want and to complement great items it come with outstanding service

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    7 years ago

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    Windsor

    Windsor

    2.3(9 reviews)
    0.1 mi

    I recently tried to return a dress I purchased for prom that didn't end up working out. I had…read moreeverything required the receipt, the tag, and the dress itself and it had never been worn. It had just been sitting at home since I bought it. When I went to the store on the 14th day, which falls *within* the return policy timeframe, I expected a straightforward return. Instead, my experience was extremely frustrating. The employee at the counter was laughing at another customer before even taking the time to understand my situation. Then, without much consideration, she told me that my return could not be accepted because it was "past 14 days," even though I was there on the final eligible day. Because of this, I was denied my $80 refund for an item that was never used, which feels completely unfair and like a waste of money. On top of that, I had tried calling the store beforehand, but their phone appeared to be turned off since none of my calls went through. Overall, this was a very disappointing experience. The lack of professionalism, poor understanding (or enforcement) of store policy, and inability to even reach the store by phone made the situation worse. I hope this is addressed so future customers are treated with more respect and clarity.

    If I could give this store, or shall I say the manager that works there less than a one star I…read morewould. I have never been treated so rudely in my life in customer service . She was so rude to me and my young daughter it was actually shocking.. You couldn't pay me money to walk back into that store. If you were looking for good customer service, I would never go there to buy a dress I would find any other store in Boise that sells dresses and not go there. If I owned that business. I would not want that manager working for me. She is so rude. It's shocking she still works there actually.. Hopefully they will reconsider and get managers that are kind helpful with great customer service skills. As you can see already from all the poor reviews there that she is not doing a good job.

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    BoxLunch - womenscloth - Updated May 2026

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