I have had some issues with some heating and air conditioning service companies in the past and…read moredecided to give this company a try. Well after the challenges with getting honest and reliable work done from other places, Southern Comfort Appliance has restored my faith in getting my hvac repaired. They are very knowledgeable and focus on great customer service and quality service. Thanks Josh! You have just acquired a happy and loyal customer!

To be called "rescue" is a lie when you can't fit in an appointment within 48hrs with 95+ degree…read moretemperatures.

First time to use this company. Everyone from Brooke at the office, to Chris and Jay (technicians),…read morewere very helpful and professional. They spent an hour and a half inspecting our units- crawling into the attic space and under the house. (Tiny areas.) Very pleased!

Very quick to come out and service a old heater unit. They were very helpful in fixing past…read morerepairmen's mistakes and sending me pictures/a detailed description of the problems. I also liked they did not try to sell me on purchasing a new unit. I saved their phone number and will definitely use them again!

My house thermostat had been climbing all wrek: We had children and granddaughters coming the next…read moreday. Company set us up for the hour following our call. Responsive and prompt. Technician was knowledgeable and diagnosed my HVAC pack rapidly. Having succeeded in fixing our pack, he explained what he'd done. AC worked right away. In 15 hours the house had dropped 12 degrees. Very oleasant and f

Took a day off work waiting for technicians to service our HVAC system. They were initially…read moresupposed to arrive on a Wednesday at 9:00 AM but contacted us saying they ran into issues servicing another customer and they wouldn't be here until 1:00 PM. They later called to reschedule the appt time to Friday morning because their truck broke down. Friday morning we were contacted saying they would be late because of an issue while servicing another customer. By this time, we have decided that this is not a business relationship we want to pursue, so contacted Susan to cancel the appt. She stated they were on their way and would be here soon. About an hour or more later, we received a call from the technician saying they would be able to come in another 50 minutes. We advised him that we had already canceled via Susan. We chose this business because it is in our local area and they have good reviews. Needless to say, we're disappointed.

Received several quotes to replace our primary HVAC system in the house. Ultimately went with…read moreBlythewood Heating and Air for two reasons. First, I was looking for a new company because I was very unhappy with the one we'd been using. Second, they were able to provide a great customer experience beginning with the service call, Nicholas in sales, and the installation team. Everything was done as promised, when promised. They showed up on time and were professional, courteous, and friendly. We are very pleased and would recommend them to anyone needing service or unhappy with their current service provider.

I am in West Columbia, SC not San Francisco, California…read more This is a copy of my review left on Google .... Edited to add ... Here it is 2 years later and you still haven't completed the job that I already paid you to do! I have , since gone out and found a more reliable HVAC company. As for voice mail messages, the only messages I received were the ones asking if I wanted to renew the yearly service agreement, and I still have them! ---------------------------------------------------------------------------------------------- Original post ... Mack Heating & Cooling installed our system in 2016 and we have always had great service until recently. I paid for the Yearly Service Agreement in 2023. A technician visited on 02/07/2023 and did everything except he was "unable to run heat mode at this time." It was noted on the invoice the technician "Will need to stop back by to verify refrigerant levels and initiate defrost mode" they never did! Honestly I forget all about until I received a call from MACK, I wanted to check my records so I let it go to voice mail. A week later (03/29/2024) Mack called again asking if I wanted to renew the yearly service agreement and when I pointed out that they never returned to complete the previous service call all she said was "That's on us". She made no mention of sending a tech out, only asking if I wanted to renew the yearly service agreement. She repeated "That's on us" several times but never tried to resolve the issue. Invoice Number 13140-1 Edited to reply to response ... Yes you did call and leave voice mail messages. They were to see if I wanted to renew the yearly service agreement. No one ever called to schedule the return visit to "verify refrigerant levels and initiate defrost mode" ... and you still haven't completed the service for which I already paid you to do! MACK's reply ... Mack Heating & Cooling, Inc. (Owner) 11 months ago We are very sorry you did not receive the follow visit to check refrigerant levels. We tried to call and left 3 voice mails after the 2nd pm visit in 2023. We always strive to give the best service to our customers.

I won't call anyone else! Came home to a 84 degree house at 4:30 pm. They had me up and running by…read more6:15. Kenny is a great technician! Thanks!!

A family run institution in the Columbia area for 50 years, Lynn Heating and Air is everything you…read morewould want in a quality HVAC company. They are true professionals with a friendly staff and a desire to make your experience as worry-free as possible.

Our AC stopped blowing cold air yesterday evening after the heavy thunderstorm. It was late…read morealready but I found Hvac Solutions Heating and Air takes calls for 24 hours. I gave them a call. Will picked up my call and asked for details how the AC stopped and what we did for the solutions. Probably while he was asking questions us over the phone, he was already diagnosing what went wrong on our AC and how to fix it . He offered to come first in the following morning and headed straight to the outside box of the AC. He fixed our AC within 30 min. We appreciate Will responded to my call even after the normal business hours and was available to come very quickly and diagnose before seeing the AC. The price (the diagnostic fee) was decent compared to the other AC repair company I called.

I highly recommend HVAC Solutions Heating and Air! Their service was excellent and the pricing was…read morevery reasonable. Will was extremely professional, knowledgeable, and took the time to explain everything so we understood exactly what was going on. It's hard to find companies that are both honest and informative, and they definitely delivered. If you're looking for reliable heating and air service, this is the company to call!

We had some substantial I issues in our older home. The crawl space had duct work just lying on…read morethe ground, and the space under there was so so low that you had to lie down to move. We decided to go with their mini-split ductlless system, and so far we really like it! And now with no ducts under there, we can tackle the moisture issues! Most importantly, JB and his team took such time with us, from explaining the new equipment to getting grungy under the house pulling all the old ducts out. They worked really hard & were also sensitive to us as homeowners. JB treated his employees and us with honesty and respect. He didn't try to oversell his system, but helped design things that met our needs without adding whistles and bells and extra cost.

Mountain Air Heating & Cooling are one of the most honest and ethical companies out there!!! JB,…read moreBrittney and Team take pride in the work they provide to customers and to the community!!! They will give you all of your options (the options recommended and the options you may choose which may be the best option for you at that time within your financial budget, yet maybe not your best option in the long run). I hope that last statement makes sense. They'll tell you the good, the bad and the ugly!!! They offer many options for new and mature homes!!! I trust these people whole-heartedly myself and would refer them to my friends and family!!! Great people with great customer service, products and quality work!!!