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    Boykin Custom Suspension

    5.0 (6 reviews)

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    Superfly Wheels

    Superfly Wheels

    (89 reviews)

    Great neighborhood bike shop. I went in to ask some maintenance questions about my bike and they…read moreanswered all of my questions about upgrades but never tried to upsell me. I left with only what I needed and was very pleased. Check it out if you need a bike or have bike needs.

    My parents and I visited to purchase an e-bike using a valid Ava Community Energy rebate code. The…read moremodel we wanted was out of stock, which is common, but their reaction was not. They refused to order the bike for us in-store. Instead of simply placing the order (like any normal business), they instructed us to go home, send an email, and wait 2-3 business days just to get a response. We were treated as if our business was a burden. The staff implied this was a necessary protocol for the rebate. This is demonstrably false. We immediately drove to another local authorized dealer who also didn't have the bike in stock, but they were able to: 1. Place the order for the sold-out bike immediately in-store. 2. Redeem the rebate code on the spot. 3. Treat us with the attention a paying customer deserves. This shop created unnecessary barriers to using the rebate program, while their competitors made it seamless. The experience felt less like a standard policy and more like a reluctance to support rebate-eligible participants, especially seniors and lower-income customers who are most impacted by email-only barriers and delays. Save yourself the time and the headache. Take your business to a shop that actually wants it.

    Boykin Custom Suspension - bike_repair_maintenance - Updated May 2026

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