JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

This is a sad review to write…read more Yes, Scott the owner is great to work with. That's refreshing and worth stars right off the bat. However, the quality of the work is just not up to a high enough standard IMHO. I don't expect concours-level work of course, but I also don't expect to receive a job that has easily spotted defects in the paint, excess compound visible on plastic parts, and body work improperly attached. I know it's hard to find good help these days, and the results of the work done on my vehicle prove it. The one thing most ordinary people get picky about is a paint job on a car so you'd think extreme attention to detail at a body and paint shop would be top priority right? Maybe they need better lighting? Of course I brought it back and Scott addressed the easily visible issues for the most part, but quite frankly a total repaint is really what's required. Scott told me to let him know if I spot anything more and he'll handle it. I'm sure Scott would take another shot at the whole job, but at this point I just don't have that kind of patience given it took way too long the first go around. I have resigned myself to just be annoyed at the flaws in the paint I can see every time the light is just right. Sigh... My search for the perfect body and paint shop continues.

Really helped with advice on how to get scratches repaired. First I need to start with insurance…read more Next I return to select one of the options shared.

This is my first time using Tri-City on the recommendation of a friend…read more A fool damaged my vehicle and their insurance was paying. Tri-City did a good, but not great, job. Once complete, I had to bring it back to address a minor issue that should have been noticed before they gave me the vehicle. They were professional about it and didn't try to dismiss anything. Hopefully no other surprises are waiting to show themselves. Dan and the other gentleman up front are nice enough but only speak when spoken to. If you don't ask, they say nothing. The communication throughout the repair process was just okay with me having to call to get updates when the delivery date slipped. I would not characterize them as friendly, just professional. That's okay but I think a few smiles could go a long way given the dollars involved. I can recommend them but I would be prepared to fully inspect the vehicle at pickup.

Gave me an estimate and fixed my car's dent and scratches the same day! Offered an option that was…read moreless expensive than other places that wanted to take the car completely apart and replace parts. And then they cleared a spot inside that I thought needed repair, but was just dirt. Will only go there in the future.

I had a really positive experience at State Street Collision! It's refreshing to work with a…read morebusiness that delivers on their promises - especially in car repair where that's not always the case. A few highlights from MY recent experience: Owner (Bill) was straightforward and honest Completed the work earlier than promised (3 days instead of 4-5) Was competitively priced with other shops Delivered high-quality work, my dents are gone and work looks great. It's particularly noteworthy that he finished ahead of schedule - that's rare in the repair business and shows good management and commitment to customer service. He also was "no drama". He told me to bring it in in a couple weeks. He didn't ask for a credit card or drivers license or blood test. I brought it in. He fixed it. I got the car back. I like dealing with honorable people, seems like that's missing today in the world.

We're 6 months later. They still haven't really finished my truck. I've got so many issues between…read morewiring and rear camera, don't go there !!!!

Jim delivered once again--and this time, not even for me!…read more My mother-in-law recently damaged her 2025 Volvo XC-60 and needed repair estimates. Given the extent of the damage and the high out-of-pocket cost, we decided to go through insurance. She lives in Bloomington, and while her insurance company suggested a few in-network providers, she preferred going with a trusted recommendation. I immediately thought of Jim's Auto Body and suggested she check whether insurance would cover the repairs there. Although the shop was out-of-network, Jim took the time to thoroughly explain that she still had the right to choose any repair shop. He even provided helpful documentation and reassured her that her only expected expense would be the deductible. That level of honesty and care made all the difference. She chose Jim--and it was absolutely the right decision. The work was completed with exceptional quality and attention to detail. Throughout the process, Jim communicated clearly, answered every question with patience, and made sure she felt confident and informed every step of the way. Jim is a true expert--professional, reliable, and committed to excellence. My mother-in-law was thrilled to have her car restored to pristine condition, and I'll continue to recommend Jim without hesitation. His consistency and high standards never disappoint. Thank you, Jim, for taking such great care of her and my family over the years and being such a trusted resource. We appreciate it and you!

Over the 25 years, or so, that I have known Jim he has repaired several cars. The range of size…read morefrom small to big repairs. He's an absolute artisan and perfectionist. One time I stopped by just to say "Hi" and he saw something in the finish of the repair he had done and told me to drop it by and let him fix it. I still haven't seen the problem, but he did and took care of it. The most important thing, though, is you can trust him. Our most recent issue was our parked car being hit in a parking lot. Of course, State Farm wanted to fix it with junk yard parts. I don't trust them or their "approved" vendors. I took the estimate to Jim and he quickly negotiated a fair settlement. I'm sure in this business it was a "nuisance job", but he treated me well, as he always has. Hopefully, I won't see him in a while, but if I do need him, I know he will be there for me.

Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

I highly recommend Caliber Collision. They do excellent work and back it with a guarantee. Gage, my…read moreservice advisor, was awesome. Very kind, personable and consistently informative of the repair process. He provided a very good customer experience.

Great customer service and fixed my car like new very quickly. Wont go anywhere else, very honest…read moreand explained everything I needed.

I wanted to leave a positively positive review regarding the stellar service at Berlin Fox Valley…read moreCollision. Backstory: I have an '07 VW Jetta (I call her "Ladybird") that was rear-ended (gouge in bumper and protective bumper as well as a bit off center on the sides) and had, in the past, been meticulously parked far in order to avoid bumper scratches and the such. I wanted only VW recommended and certified collision work done; Berlin was the ONLY place that my dealership (VW of Fox Valley in West Chicago) would recommend---bonus was that Berlin was also within the State Farm Insurance network as well! Work on VW: I have to say, Berlin did an absolutely fabulous job fixing my bumper (pristine and only VW parts!); but it was the care and commitment that I received that I was truly impressed with. As an insurance claim, I was EXTREMELY impressed with how committed Berlin Collision was with the care and whole-car-care that I received. I dropped off on Monday and it was ready by Thursday (Lynda is such a pleasant person to deal with as were all the gentlemen I encountered when dropping "Ladybird" off). In and out in, literally, 5 minutes (even the initial evaluation was concise but thorough at 10 minutes). Berlin also arranged (via State Farm), my rental at Hertz and a final drop off of my rental at Berlin. Who likes to deal with being hit in the bumper and having to fix it and all the rigmarole of organizing and trying to coincide all of the details--Berlin worked with the insurance company to make the whole situation painless and seamless as possible---that is Teamwork! What honestly and truly overwhelmed me was how well they took care of "Ladybird". My car, on the outside may be "pristine", it is a whole other story when the doors open! I have a German Shepherd puppy that decided to shed his winter coat the weekend before and there was hair EVERYWHERE. I warned Lynda that if the tech that worked on my car had allergies, they may need a hazard suit---dog hair everywhere! I vac'd and lint rolled but you know those stubborn dog hairs that you can't get to? Berlin did! I cannot say how happy I am with not only the exterior body work of my car, but also how floored I am that my interior looks like it was detailed back to its showroom days! Thank you, Berlin Fox Valley Collision for making this a flawless fix! Truly impressed; my car looks better than before my accident!

Good people very good service excellent results. highly recommended if you are unfortunate enough…read moreto be in an accident.