I had a really positive experience at State Street Collision! It's refreshing to work with a…read morebusiness that delivers on their promises - especially in car repair where that's not always the case. A few highlights from MY recent experience: Owner (Bill) was straightforward and honest Completed the work earlier than promised (3 days instead of 4-5) Was competitively priced with other shops Delivered high-quality work, my dents are gone and work looks great. It's particularly noteworthy that he finished ahead of schedule - that's rare in the repair business and shows good management and commitment to customer service. He also was "no drama". He told me to bring it in in a couple weeks. He didn't ask for a credit card or drivers license or blood test. I brought it in. He fixed it. I got the car back. I like dealing with honorable people, seems like that's missing today in the world.

We're 6 months later. They still haven't really finished my truck. I've got so many issues between…read morewiring and rear camera, don't go there !!!!

Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

Thank you so much Saint Charles Collision Experts! The work you do is perfect and you are so kind…read moreand knowledgeable. I want to recommend Saint Charles Collsion Experts to anyone in need of body and glass repair because they are awesome! A++

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

Dennis has made several of my vehicles look like new o er the years. He dies exceptional work and…read moreis fair with his pricing. I've been to many shops over the years but none compare in my opinion to Boyle Body Werks. Great people to do business with without question.

Bolye Body works just finished my truck top rate service…read more good Commnication to the timeline needed for the repair. Thank you, Denny!! Kim you're the best!! Boyle body Werks has been supporting my family body repairs for over 30 years! Chuck C.

I wanted to leave a positively positive review regarding the stellar service at Berlin Fox Valley…read moreCollision. Backstory: I have an '07 VW Jetta (I call her "Ladybird") that was rear-ended (gouge in bumper and protective bumper as well as a bit off center on the sides) and had, in the past, been meticulously parked far in order to avoid bumper scratches and the such. I wanted only VW recommended and certified collision work done; Berlin was the ONLY place that my dealership (VW of Fox Valley in West Chicago) would recommend---bonus was that Berlin was also within the State Farm Insurance network as well! Work on VW: I have to say, Berlin did an absolutely fabulous job fixing my bumper (pristine and only VW parts!); but it was the care and commitment that I received that I was truly impressed with. As an insurance claim, I was EXTREMELY impressed with how committed Berlin Collision was with the care and whole-car-care that I received. I dropped off on Monday and it was ready by Thursday (Lynda is such a pleasant person to deal with as were all the gentlemen I encountered when dropping "Ladybird" off). In and out in, literally, 5 minutes (even the initial evaluation was concise but thorough at 10 minutes). Berlin also arranged (via State Farm), my rental at Hertz and a final drop off of my rental at Berlin. Who likes to deal with being hit in the bumper and having to fix it and all the rigmarole of organizing and trying to coincide all of the details--Berlin worked with the insurance company to make the whole situation painless and seamless as possible---that is Teamwork! What honestly and truly overwhelmed me was how well they took care of "Ladybird". My car, on the outside may be "pristine", it is a whole other story when the doors open! I have a German Shepherd puppy that decided to shed his winter coat the weekend before and there was hair EVERYWHERE. I warned Lynda that if the tech that worked on my car had allergies, they may need a hazard suit---dog hair everywhere! I vac'd and lint rolled but you know those stubborn dog hairs that you can't get to? Berlin did! I cannot say how happy I am with not only the exterior body work of my car, but also how floored I am that my interior looks like it was detailed back to its showroom days! Thank you, Berlin Fox Valley Collision for making this a flawless fix! Truly impressed; my car looks better than before my accident!

"Warning," If you have a hearing disability or are deaf, do not go to this place. The lady at the…read morefront counter is extremely rude and will treat you like you are stupid. I should have walked out on day one. However, I was exhausted from dealing with police reports, insurance company, injuries, and a hospital visit connected with my car accident. These events made me decide to get my vehicle fixed as fast as possible, so I stayed with Fix Auto. I did like working with Steve. Although he is not worth being treated like you are stupid by the lady at the front counter. If you decide to have your vehicle repaired here, make sure Fix Auto repairs all damaged parts with the correct parts. When I picked up my vehicle, it had the wrong grill on it. Fix Auto did fix the problem. I did have to come back on a different day to have them put the right grill on my vehicle.

Great team and service. They took care of my fender after Backing into a pole. The owner even…read morehelped me a rental car while they worked on it so that I wouldn't be out a vehicle. Awesome, team will work with again.

I'd give them Zero stars! Terrible service. Angry rude employees. They did not properly repair my…read morecar; misaligned parts, leaky sunroof and they brushed me off when I tried to get these items fixed. DO NOT GO HERE!!!