Pearl St. Optical is the best ! There may be bigger but…read morethere is none better. I have been to other optics stores here in Ellensburg and when there was a problem they did correct it. But why the problem in the first place ? I brought a difficult prescription to Pearl St. and they got it right the first time. I've had my new glasses for six months now and couldn't be more pleased. We even got Vision Service Plan to pay there share. Rachel and Molly are simply the best !

After having difficulty getting glasses prescriptions correct the first & even second time at…read moreanother business, my husband & I have found such a treasure in Rachel. The prescriptions always correct our vision the first time. What a change after several years of having to go back repeatedly to our old optical. And, she stands by her work. I had a pair of frames that started peeling the color off after several months of wear. She immediately ordered a new frame and replaced the old one. No charge. Always friendly staff and efficient.

i am an anxious dental patient. I moved right before COVID and it's taken me longer than I want to…read morefind a dentist. Its been way too long since I had my teeth cleaned. Not easy for me or the hygienist. Jenny was completely up to the task tho. She was gentle, was as good as anyone I've ever had in the novocaine injection and she was very understanding. She communicated what to expect and repeatedly checked in to see how I was doing. The entire experience could not have been better. They don't take insurance which was ok for me b/c I don't have it, but it could make things harder for those who do.

They Care! Thank you Dr Shannon and Team for getting me…read moreturned in the right direction and relieving me of my pain.

The absolute WORST! They consistently dismissed my symptoms and miss diagnosing me resulting in…read moremultiple visits to them to get help since the options for help are so ridiculously nonexistent here. This seems to be their only goal to get copay after copay since they don't care if I get medical help or not. Just telling me there is nothing they can do and come back or go to the ED... like a college student can afford to continuously return to IC or go to ED. From now on if I need non emergent medical attention I will be driving to ANY other urgent care. From the looks of the many 1 star reviews.... I don't know how they continue to be in business!?

I was put on a topical ear drop for an ear infection which seemed to help and they said if the pain…read morepersists to come back so I can be put on antibiotics but the female doctor the second time said she sees nothing while spastically moving around side to side checking my ears and throat and could not sit still and was almost as if she was on drugs... I refuse to return to urgent care as long as that female doctor is there. Antibiotics have been around longer than she has been and by golly I just want to eliminate this ear infection.

1.5 out of 5 because my kid and I have been a patient here for several years. Both doctors are…read moreamazing. Very nice. Know what they are doing. BUT...now they have decided to not take my state insurance anymore for the 2nd time in like 2 years. Fuck em. Dont waste your time. Had a fantastic relationship with the front desk ladies as I smashed my head in 2023 and they checked up on me, asked me how recovery was going and just all around seemed to care. Now, they are all dead from the neck and have no personalities. If you choose to come here, enjoy your zombie, bitchy staff. They would be better served assisting the office of a less compassionate doctor because they create a horrible, hostile working environment and give great doctors a shit image.

Creekside is an amazing place! Our wee Kate was quite anxious about goin to the dentist, but when…read moreshe found out Dr Kevin is Nana's dentist she was suddenly at ease! She was very nervous when we came out realising she has to have a couple fillings. I was so grateful that I could assure her that Dr Kevin is the best dentist I have ever had! Glad she is getting the habit of good mouth care established while she is young!! Thank you to everyone, ALL the staff at Creekside Dental!

This morning, when I opened my new prescription I realized it was the generic and not the name…read morebrand. I called immediately and wanted a refund, etc. I was polite. Tiffany, who handled my call and then needed to call me back, did so promptly. I was so sure I was right about this. So I grabbed up my prescription and past prescription bottles and went to the pharmacy to meet with her (Tiffany). The upshot was that I had ordered the generic just so I would have a back up in case I couldn't get the real deal. Tiffany was so kind and patient with me. I think I might actually give her flowers at some point soon. It's really hard not being right! Anyway, judge this business by your own experience because we are all human and have off days. My experience was very good.

They fill my prescription faster than any other pharmacy in town. The staff are super nice and…read moreactually quite friendly, which is nice. Another thing I like about this pharmacy is that I can refill my prescriptions online, even though it was a bit of a hassle to set up, it is much more convenient then making a phone call and it sends refill requests automatically, which is awesome. It's also cheaper. I get rewards points for gas when I pick up my prescription and discounts on them, which I never got from any of the other places in town. Definitely one of the best pharmacies I have experienced in my life.

I was referred to Northwest Audiology for a hearing test because of issues with tinnitus. Everyone…read morewas professional, patient and kind! The testing process is very thorough and they walk you through the whole process which was a new one to me! I'd never had a hearing test done (or least not since I was a student in elementary school some eons ago) so this was a very informative experience. I'd highly recommend looking into getting a hearing test done with Northwest Audiology!

these people are wonderful!!! my husband just got his hearing aids and is thrilled with them. he…read morecan hear the birds in the trees now. thank you so much for all the time you spent with us. you guys are great!

Great people! They help in any way they can. They test electronics before they go out the door…read more Always a pleasure to shop there.

This is a wonderful place. I found some great stuff and the prices were really reasonable. And you…read morehelp support a great cause. Can't ask for more!

I went in there to get a treatment last year on 7/14/2015 and presented my insurance cards( I have…read moreMedicare and blue cross). Although I live here in Ellensburg, Wa, Kayla, the main insurance billing person, billed to the state of California. I have called more than three times last year alone with Bluecross representatives to get this resolved, yet I get another bill for the same amount today. Both bluecross and I tried to tell Kayla how to do her job correctly,( I really don't know why anyone has to tell her how to do anything), but she just doesn't know how to file simple insurance claim or know how to fix her own mistake. I have never seen this in any professional services I have received in my life and will never go back there again. This is absurd. At this point I am just waiting for the office to send me an unexpected collection letter and will not pay a penny until she gets this corrected. SMH.. Hope no one else is having this issue.

This office was booked out 9 months for a simple massage. After waiting 9 months, my wife showed up…read morefor her appointment on-time at 5:30. All the lights were off and there was no sign of activity inside of the office. She banged on the door for 10 minutes, and there was no answer. She eventually left, frustrated because it appeared that they had forgotten her appointment. The next day, she was called by the masseuse, who gave her a lot of misinformation about where she was, what time it was, and so on. She actually wanted to start an argument, blaming my wife for the fact that she was not there for the massage appointment. She says she was in the building and saw my wife drive away (at 5:40) but didn't answer the door? Even if she was there, what kind of business expects you to think that they are open if all of the lights are off? And if there's a reason for having them off, would it be too much trouble to simply put a note on the door to explain that you are there? Or, if you happen to miss an appointment as a masseuse, could you at least own up to it instead of trying to blame the client? Update: Got a call from the owner of the business. Here's the gist of it: "We understand that the masseuse was unprofessional, and I've reprimanded her for it, and you're no longer welcome at our business." Could this have something to do with the review posted here? It looks that way.