My dog Sombra is a little picky with her playmates. She's a rescue, and definitely has quirks. So,…read moreI've learned to be pretty selective with the dog care. Know Thy Dog knocked my socks off. To start the process off for a new dog, there's a pretty comprehensive questionnaire. It's as much a questionnaire of the owner as it is about the dog, which is incredibly smart-- many dog owners are as much a problem as their untrained dog! After reviewing my answers, I got a call from the staff, getting Sombra and me scheduled up for a trial day. They managed my expectations, letting me know what would happen if Sombra turned out to have trouble at KTD, or if they needed me to come get her early. I booked a date for the trial, and off we went. The drop off was seamless. I got checked in, they said hello to Sombra, and she was escorted off to the daycare. The front desk staff was incredibly friendly and helpful, and gave me a little card with a phone number to text if I wanted updates. They let me know what to expect, and when I could come pick Sombra up. Hours later, I come by to pick her up. The staff gave me the sitrep on how things went-- Sombra wasn't a great fit for the first play group, so they moved her out into a quieter one, where she fit in great! She spent the day playing with them, and things went smoothly. After the trial day, Sombra was approved to come by without appointment. I'm stoked to use KTD for daycare and possibly boarding in the future. They've won my trust, and Sombra's high standards for play groups. Thanks, KTD!

Our dog Waya started out at KTD with puppy school at 10 weeks old. Then day care, boarding and then…read moree-collar training at 7 months old. We and he loves it! He has such freedom and a great life due to the fantastic treatment by Joe and everyone at KTD. I can be overly protective of my dogs, and feel so comfortable with them. They do amazing work!

I have a very independent, willful dog (does that read spoiled?) who i had hoped would be…read morewell-behaved and could travel with me as well as be a companion at home. My own efforts at training were not particularly successful. While searching the internet for area dog trainers, I happened upon an ad for a group dog obedience class offered by Hal Steiner. I called, met Mr. Steiner with my dog, and enrolled and attended the classes. Mr. Steiner is a committed and gifted professional who truly cares about the dogs. He works with the dogs and their persons to teach commands and behaviors, I think the persons need more instruction than the dogs!! I now have a wonderful companion at home that I am comfortable taking on the road with me!!

i needed help with my little dog being afraid of strangers. Hal was able to help him very quickly…read moreand now my dog loves to go out to the park and see new people. Hal was great at helping me understand what i was doing that was making my dog more afraid.

"Ed" is the best in the industry. Great business owner, salesman, and all around good guy. His…read morecustomer service is outstanding. I would recommend him to anyone. We had him put in a fence for our dogs and he provided training, and instructions on how to get the best results. He followed up multiple times to see how the dogs are doing. He genuinely cares about your dogs and their safety. Great job Ed! Thank you for your service.

Apparently some kind of miscommunication occurred. Was ready to take a dog home. All went well…read more Introductions went well with both me and my other dog. Then was told there was another family who had met the dog the day before had visited and decided they wanted the dog. That's fine but seemed like rather than apologize for the mix up, was made to feel I was somehow wrong. Left through a backdoor quietly and pretty much gave up. Didn't want to wait around to see "if it works out". Heartbreaking but I guess that's the risk of dealing with a shelter. Advice, ask about holds

Can't say enough good things about this shelter. The animals are cared for from the moment they…read morecome in to when they find a new home. This shelter is 110% about the animals, and it shows. They are a no-kill shelter, and the health and well-being of the animals is clearly top priority. Please please please consider going through heart of the valley next time you're adding a furry family member, and know if it's not the right fit they'll take the animal back no questions asked! I will continue to go through this shelter for my family, and with my home full, I'll continue to support them through donations. These people are for real. Keep up the good work!

Found this place on Google on the way to Yellowstone and boarded our pups for a few hours. Joe was…read moregreat, and our pups Max and Sally had an awesome time.

Could not be happier with my experience at Querencia Kennels. My dog Sasha is able to walk on lead,…read moretake into public and most importantly enjoyable. To me, she is a happier dog! Thanks to Querencia Kennels!

we recently discovered this pet kennel. We took our dog there for an orientation for the day. Then…read moreleft him overnight for 4 days and saw pictures of him on Facebook. Each time he looked so happy. This is like a daycare for your Animal. He seem to love it there and thrive. We are so happy that we have discovered this pet resort. It's certainly not an ordinary kennel, you feel like you're taking your child to a daycare where everyone loves your pet! Love the fact that I can see him running around with other dogs. His size on Facebook looking so happy. Definitely would recommend this for any pet owner.

I've been coming to this kondo for the past two years, and they were always so friendly, spoke very…read morehighly of my fur babies, and also took the best care of them! But, in a year the price jump 12 dollars and I can no longer afford them. Other than that, I do recommend bring your pets here! You will not have to worry about anything but your babies refusing to go home haha.

I shop at PetSmart for my animals more than anywhere else. The selection is satisfactory, the staff…read moreis friendly, and it's a bonus that Banfield pet hospital is located inside. I like I can get the prescriptions for my pets and their care all in the same place. I haven't used their training facility, but I do recommend the rest of the store. You won't be disappointed.

poor customer service. I am out of town traveling and my lab needed her nails trimmed. they turned…read moreme away because I wasn't traveling with her rabies documents even though she was wearing her up to date rabies tag on her collar. I was very disappointed that they wouldn't even cut nails over paperwork. I will not return or recommend them.