I was treated with great respect when adding my husband to the title on our house. They were so…read morelovely. They were efficient. They gave me candy. The receptionist was very customer centered, and Trina knew her craft. She was also very responsive. A+ from a teacher.

The title companies are probably slammed right now. And my deal wasn't a super lucrative one for…read morethem either. BUT, they should still have the processes in place to be a good title company. - I bought a piece of property without an agent and they didn't even keep me in the loop. How was I supposed to know anything that was going on, you ask? Well, they expected THEIR real estate agent to keep me in the loop. UGH. - There were several things that just didn't look quite right, so I ended up having to pay for a lawyer. This was platted land. It should have been very straightforward and clear from their end. It wasn't. - The person that I was communicating with for the two whole weeks this took didn't even come to the closing - someone else did. So I was confused about who I was even supposed to be working with. - I asked how much I owed, so that I could obtain a certified check. She ended up telling me the wrong amount. When I asked to see the invoice, she apologized and told me that she gave me the wrong amount. In my mind, ALL requests for large sums of money should be accompanied by an invoice (and the right amount is a "duh" situation.) The good: - The person that I worked with to close was efficient and understanding of my frustrations. - There is plenty of parking. - Masks were worn and plastic separators were set up in the closing room. Overall acceptable experience, though if I were going to select my own title company, it would not be Liberty Title. I did a commercial deal with Preferred Title a couple months ago, and I DID have a broker - and they still kept me in the loop. They also had a place where we could securely send messages to the team of people involved. Much more professional and thorough experience.

Run, avoid them...find anyone else you can. My closing docs had many mistakes, when you try to…read moreaddress them you get snotty answers. Avoid Lena Conigliaro, just a horrible communicator and disorganized. My closing was changed and no one told me, the seller. Your house closing is too important to use a bad firm and there are good ones out there. Wish I had known this before my 6 weeks of hell.

Liberty Title is one of my Title Company's of choice. They have never let me down. They somehow…read morealways get the job done and make me feel like my deal is the only one they have. I know they work tirelessly to keep us agents happy. I prefer the Packard location because parking is a breeze. They are located in an old bank so the vault is a closing room and you may close in there.

I am underwhelmed by their service, accuracy and responsiveness. I closed almost two weeks ago and…read morestill don't have my closing documents.

From the owner: What began as a small, family-owned title agency in 1974 has since blossomed into one of the most…read morereliable names in title insurance throughout Michigan. Located off W. Grand River in Brighton, Liberty Title provides an unforgettable experience for both broker and buyer. Along with 50 years of combined experience, we can provide a wealth of intimate knowledge on both title insurance and our specific territory. As a further commitment to our customers, we aim to continue that education, always providing an even better experience than the last.

I have never written a 1-star review, but I couldn't let this pass. This office acted as escrow…read moreagent for a deposit we made to hold a lot at Westchester Farms. We subsequently found a lot in another development and cancelled our lot reservation on August 23. When I called on Sept.15 to check on the status of our refund, LaVonne told me they had just issued the check yesterday - a full 3 weeks from the cancellation and over a month from when they initially deposited our check. She tried to justify the delay by saying they need to wait a month "to be sure our check had cleared". In this day and age, that is obviously ludicrous, certainly unethical, and maybe illegal. Trust is an important issue in a home purchase, and I'd be very hesitant to trust a company that either lacks ethics or doesn't understand how the banking system works in 2020

I have worked with Liberty Title in Chelsea, MI a few times when we have sold homes by owner. They…read moreare wonderful to work with and specifically, LaVonne is a profession and pro at what she does, very thorough and making the transaction and smooth and worry free one! I'd highly recommend Liberty Title.

Nice people but poor attention to detail as well as less ability to be accountable. No reason for…read morea client to need to race across town to make up for your error (which was pointed out to you the previous day) to be told that you will only wait 5 minutes past 5. Even worse when the mistake costs the borrower a couple hundred dollars to boot. Steer clear if all possible.

We chose the Rochester location because they offered a drive-up, no contact closing. But when the…read morewoman representing Liberty Title approached our truck, she was wearing her mask below her nose. I asked her to pull her mask up over her nose and she refused. Her response was a curt "I can't". We are medically vulnerable senior citizens. This was unconscionable. Especially during a pandemic. I immediately rolled up my window and our realtor walked us through the rest of the closing steps. This is a company that requires you to sign an affidavit stating that YOU are responsible for paying any shortages due to Liberty's calculation errors. This is a company that is so inattentive to the details I'm still getting daily emails reminding me to verify electronic transfer details for a transfer that never occurred. The problems with setup of the wire transfer were such that we chose to receive a check. This is a company that showed no regard for our lives. I would not recommend this company. If I could give them a zero star rating, I would.