Top notch customer service and products. They worked with us on all of our needs and were very…read moreunderstanding when unexpected issues arose. John and his team go above and beyond for their customers.

Omg!!! How grateful am I to have a locally owned business in my area that sells restaurant…read moresupplies! I am there at least once a week getting supplies for work. Every thing from non stick skillets, to spatulas to bus tubs and trash cans. They have it all!!! The people working there are so nice and helpful too. I've been, maybe 4 times, and have never had a bad experience

Nice staff and nice prices. If you're having a catering business or throwing a house party you can…read moreget all things setup here. Even cleaning supplies.

10/10 this store is always stocked up and the beautiful smile from Elizabeth will brighten any…read moreday!! Mr. Rob needs a rise the store would absolutely not function without him. He's such a blessing to have as an employee! Very nice person and extremely hardworking!! I highly recommend this store. They have the best prices in town.

This is a wonderful store. So many items of each size, color, and material right there to inspect…read more The staff is helpful and knowledgeable. I was away for two decades and Caire has what I need to refurbish my kitchen. Last, but not least, the prices are competitive with online purveyors.

Pandemic review: Since we're all cooking at home more AND I…read morewas in the neighborhood, I decided to stop in and stock up on a few things. You can still peruse the shelves and they are limiting entrance (I think) but this wasn't an issue on the random Thursday afternoon that I was there. As always I was asked if I needed help and they directed me to the one item that I couldn't find. Loaded up on a bunch things: forks for work, baking mat, piping bag, paring knife, etc. And checked out. They've added a counter inside the warehouse to help with distancing and I was in and out pretty quickly even with my wandering and standing contemplating a variety of items before deciding what I really needed and where would I store that giant bowl, anyway... Currently only open on weekdays.

I ordered two large pots for my restaurant prior to opening, upon preparation of my grand opening I…read morewas going to use the pots, only to find one of the lids was defective and did not fit either pot. I called once and the lady said she would get back to me. I never heard back from her. I called yet again a week or so later and another lady said she would call right back, instead I get an email the next day stating that I would have to ship the whole pot and lid back at my cost as well as I would have to pay cost to have a new one sent to me. I will never purchase from these people agin. I feel that I should NOT be penalized for their mistakes and poor quality control. They should check the product before it goes out to the customer.

I visited Richard's a few months ago to purchase a few metal cooking spoons. I ended up renting a…read morechampagne fountain for my friend's bridal shower that was an absolute hit! The staff was extremely helpful and they seemed to truly enjoy their jobs. It was such a great experience, I look forward to returning in the future :)

Amazing selection! Customer service was spot on! Definitely a cook's paradise! Will definitely…read morereturn!

From the owner: Service - From ordering to delivery and installation.read more