As a young female, going to auto shops can sometimes feel intimidating, but everyone at this Grease…read moreMonkey has been amazing both times I've been here. During my first visit for a premium oil change, they ran quick tests to make sure everything was okay and found a gas leak in my fuel pressure regulator. The awesome woman working there was incredibly kind and went out of her way to help me look for the part, even telling me to come back once I had it. When I came back a few weeks later, the guys working were just as friendly and helpful and helped me change out the part with no problem. Overall, the staff here is genuinely kind, helpful, and easy to trust. Really great experience.

We needed an oil change on our travels. A low oil light had come on while we were out of town and…read morethis place was on our route. Started out a little slow as they were short staffed. Once the second fellow showed up they did a thorough job. Checked us for a leak, did an oil system flush to help maintain. We were told to check for coupons on the website which saved us $15. We felt like we got our moneys worth and we're able to be on the road again. From arrival to leaving took us an hour. I would give them a try. We were happy with our service.

Always prompt and professional for my oil changes. Being going there for years! I value my time and…read morethey get it done. Priced right!

I frequently have my oil changed here. I do the synthetic oil so I only have to come every 10,000…read moremiles. There can be a bit of a weight during high times but overall the service is good. They never recommend anything I don't need. I don't always do everything they recommend, sometimes I prefer to replace my cabin filter by myself. I also replaced my own lightbulbs. The car wash is decent and about as busy as the other local automatic car washes which varies by weather in time of year.

DW Auto Service has helped me in every way possible. I came in initially to replace my rear brakes…read more As a first time customer I received a free initial inspection. Which was great!!!! I was able to get in right away with no wait and rear brakes were replaced within an hr and half. In addition, I was previously dealing with issues with my engine as I purchased my car "as is" so when my check engine light came on DW Auto Services was the first place I called. I was told to bring it in and they were able to fix the issue immediately as it was a misfire and was back on the road the same day! With that being said knowing all the trouble I had been having with my car prior to coming to DW Auto Services, Dakota was kind enough to spend over five hours on the phone with my warranty people and was able to get a replacement engine!!!! Overall, this process took no more than a week! From contacting my warranty company to ordering an engine to replacing the engine! I was even offered a loaner vehicle in the meantime while the engine was being replaced which was a huge benefit as if I had to pay for a rental it would have put me in the whole financially . I was able to pick my car up after only three days and If it wasn't for the service of their loaner vehicle I would have been left with no transportation. I highly recommend this business! They care, and recognize everyday hard working people! I value their professionalism, communication and continuous effort to make their customers feel understood and cared for. Out of all the places I have been too in Eau Claire for the past 20 years this business by far is the best!

I had my F-150 repaired by DW Auto and they took care of me and were more responsive than any of…read morethe other shops I went to! The F150 had some damage from hitting a deer & Dakota the owner discovered things in his pre-inspection which other mechanical shops completely missed and we're probably gonna add onto my bill after they had my whole truck taken apart... His honest, integrity, and broad depth of mechanical knowledge, makes doing business with him easy and frictionless. They are fair on prices and a good value. I'll definitely be coming back if I have any other vehicle issues! Oh and the F-150 has been working perfectly for many months after his repairs! Thanks again DW Auto Service!!

I am up from Texas visiting in Wisconsin. Like most dealerships, the prices here are steep, so I…read moredid remove one star. With that said, when I called to have my car serviced after a check engine light came on and my car started running poorly, and then the entire heater / defroster stopped running just in time for a blizzard. I spoke to Rebecca in service and she listened to my car problems and booked me the next available appointment. I dropped off the car and the next day all problems had been resolved.

I just had my Explorer driver seat heater element replaced 11/14/24 at Eau Claire ford. It…read moreliterally took them 30 minutes to replace the element but they billed me $373.89 in labor.....that's correct...$373.89 for 30 minutes of labor. I am beyond angry. They say it's because they use some system that rates how long a job should take and this was supposed to take 2.5 hours. What in Gods name could that guy have done to do the job 5 times faster than the rest of the mechanics? This is simply stealing money...pure and simple. I will never go back to EC Ford for anything. I actually bought the car there...never again for anything.

I took my car in to get a new clutch. They took a week job and made it three weeks. They have awful…read morecustomer service and are never clear with you. they forgot to plug my power steering back in, my speedometer didn't work and my cruise control didn't work either. They wouldn't fix it. I ened up going to a new shop to get it fixed.

These guys are the most honest people, a rarity in the auto repair service. They don't try to scam…read moreyou and they are very accommodating and helpful. Great service and repair job.

Poor service. 2X my car would not run after routine service and I was left's stranded. 2X told I…read moreneeded new windshield wipers but the wipers were brand new.

I can't say enough about how awesome Brian Reed at Mark Quart Toyota was! From the first moment we…read moremet him, he was super friendly, welcoming, and so helpful. He took such good care of us -- explained every little detail, set up a great test drive, and made sure we felt 100% comfortable the whole time. We came in for a Toyota Sienna, then reached out the next day about a RAV4. Brian didn't hesitate at all and got us scheduled right away. Seriously, after visiting a bunch of other dealerships, we realized how rare it is to find someone like Brian. He's professional, patient, kind, and genuinely cares about helping you find the right car. If you're shopping for a car, trust me -- go see Brian Reed at Mark Quart Toyota!!

If i could give them a 0 star I would . My boyfriend called to get a quote for his two tires on…read moreMonday and they told him to come Tuesday since it was a holiday Monday.so we came today to get them fixed like they said they could and they immediately turned him around .didn't give him a reason why .He asked if there was a tire shop they recommended and they just told him to get out .rude as hell for y'all to tell us to come and then turn us around .horrible service

Found these guys online. Very friendly and helpful, got my tires in and mounted in less than 24…read morehours. Super friendly, showed me how to drop my spare, which has not been dropped in the 10.5 years we have owned our truck. Will definetly go back next time I need tires or even auto repair.