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    Brad Purcha Insurance Services

    5.0 (1 review)
    Open Open 24 hours

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    Life insurance

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    11 years ago

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    Mach 5 Insurance Services - "Mach 5 insurance, Shannon Speaking"

    Mach 5 Insurance Services

    (24 reviews)

    Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

    Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

    YenAn Agency

    YenAn Agency

    (1 review)

    I wasn't sure at first if I'd go with Jessica Yen Le as my agent. She missed a few of my calls…read moreearly on, and I had my doubts. But once we connected, everything changed. She explained the missed calls (she thought they might be spam--totally fair these days), and from that point forward, she was incredibly caring, honest, and professional. Jessica didn't just sell me a life insurance policy--she took the time to really understand my family's needs. She explained everything clearly, patiently, and with complete transparency. I could tell she genuinely cared more about doing what's right for us than just making a profit. What really impressed me is her honesty about what she doesn't know. If she's not confident about a specific topic, she tells you upfront and checks with her expert teammates to make sure you get the correct information. That level of integrity is rare and really earned my trust. She also helped my parents with their Medicare, even though she doesn't make much from that. Still, she sat with them, made sure they fully understood everything, and guided them toward the best options for their needs. That kind of care is something you don't forget. Yes, she can be busy and might not answer right away--but now I understand why. She gives every client her full attention, and when it's your turn, you feel it. She treats you with respect, patience, and kindness. I'm so grateful to have found her--not just as an agent, but as someone I truly trust with my family's well-being. Highly, highly recommend.

    From the owner: Health life insurance, investment, financial future planning, LTC, public health advising, seniors/…read morelow-income benefits, commercial insurance, pre-need planning, recruiting, social work, and training. Partner with: property and casualty insurance broker, realtors, attorneys, notery, income tax, business insurances, and even more

    Brad Purcha Insurance Services - healthinsurance - Updated June 2026

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