I'd rather give zero stars. Sold me a "great car, good commuter and get you here and there, never…read morehad a problem." Then it immediately stopped working after 3rd drive. I offered to return the car, trade or refund. He offered a trade if I gave him $700 over retail price on a different car. Then, he proceeded to park his truck diagonally in his driveway, blocking driveway completely and my family felt trapped and terrorized. I tricked him into getting the truck move and refused to give him his keys back til cops showed up. Now I'm having to report a crime of fraud.

Very knowledgeable staff. Helped me pick out a vehicle that fit my style and needs. Would highly…read morerecommend to anyone in need of a new car.

I am on a road trip from SoCal driving my Bolt. I started having problems charging and it was…read morereally stressful so far from home. I made a service appointment online on Sunday night for Monday morning. Pulled in and was greeted by Rene. I was stressed and pretty frazzled. He got me checked in. I waited in their waiting room which had plenty of comfortable seats. I made myself a cup of tea from their well stocked coffee bar and settled in. The good news was that problem was fixed with a software update and they even charged my car. Rene was super sweet and walked me to my car to make sure everything was ok.

Had a great experience with this dealership buying a new company work truck! Would definitely go…read morethere again next time we are in the market.

Want to say a big Mahalo (thank you) to Miguel and Joe. Although we weren't able to seal a deal on…read morethe truck I was looking at, there professionalism and service is of top notch and second to none. I was trying to purchase the truck from Hawaii sight unseen, and Miguel helped me every step of the way and sent me every detailed picture and all the information I requested. I can't say enough about how helpful he was. I wouldn't hesitate to contact them again if the opportunity arises to purchase a vehicle. If you get the opportunity to purchase a vehicle from these guys I know you won't be disappointed. Thanks again Autorama Eugene for a wonderful experience. Aloha! Kyle

Used Car Dealers were always in the same category as dentists and personal injury lawyers for me…read moreuntil my youngest son bought a 2012 Toyota Tacoma from Joe Baudichon at Autorama in Eugene. From the very first, Joe had our trust and never let us down. The truck was exactly as described, and it was the first time in 35 years we had ever even considered buying a vehicle without a test drive because of that trust. He made our long-distance purchase from the duty station in Seattle work with text, calls, Venmo for the deposit, and lightning fast response time, even with our three week delay that held the truck for picking up when military scheduling allowed. Joe followed through with every detail and made our son's first vehicle purchase a wholly positive one. Extraordinary and impeccable pride and professionalism in an industry where we thought it was impossible to find anything of the kind! We were so impressed, and recommend Autorama and especially Joe Baudichon without reservation.

I have a 2013 f150 with the 3.5l eco engine, after taking it to a previous shop to diagnose some…read moreoil leaks that were discovered I decided to get a second opinion due to the previous shop asking way too much to fix it. I ended up taking it to Kendal ford and was given a much better price to fix everything. After fixing the leaks and a few other issues that were found, I ended getting the truck back a few days later. unfortunately I was pretty disappointed in how little the technicians cared to properly secure both front wheel well liners and a unsecured catalytic converter, as well as a flashing low engine oil pressure light on my dash. I took the truck back and told consultant Morgan Hargen that my truck was not fixed, he was very quick to take the truck back and fix any issues I was having. About a week later I received a phone call stating that all issues have been fixed and it was ready to be picked up and so far so good, I haven't had an issue since. thanks Morgan

I purchased a 2016 EcoDiesel from Kendall Ford of Eugene in March 2024. After paying over $25,000…read morefor the truck, within 8 days, the truck was in their shop for approximately 3-4 months due to complete mechanical failure (including throttle control and fuel system components). Completely inoperable. Supposedly there was an "extensive inspection" on this truck, even though it broke down completely 8 days after I bought it, and it had to be trailed back to Kendall Ford of Eugene. While in the shop for nearly 4 months, numerous parts were replaced to include the high pressure fuel pump, the air filter, the air intake, and turbo flanges. But they never corrected the original issue and it had to be sent to multiple dealerships to even become functional again. 8 days after I bought it. Less than 2 years later, the same issue is still prevalent and worsening (electronic throttle control + DPF failure). I contacted the dealership to resolve this directly, and the only solution offered was to trade the vehicle in at a significantly reduced value (worth almost nothing, as it is once again, not functional) with no acknowledgment of the recurring issue despite numerous service records. I will never go back here for any reason. They value their dollar over you, and aren't shy about it. Even knowing I was a veteran coming off a serious car accident didn't stop them from selling me a vehicle that broke within 8 day of purchase. Do you really think they care more about you? Thank you for reading. I will update this review based on how Kendall chooses to handle this situation. Please comment if you want any source documentation at all.

Transmission issues resolved!…read more While driving from Seattle to Los Angeles, our 2016 Forester's Check Engine and ATL Oil Temp lights came on. After getting towed 70 miles back to Kendall Subaru, the problem was diagnosed (along with a thorough overview of some other, less critical issues) on Saturday. The tech stayed late, and came in early on Monday to get us back on the road. I rented one of Kendall's cars for use while ours was in the shop, so we got to enjoy Eugene's restaurants and nearby hiking trails. Dylan, the service writer, was clear and concise on the issue, accepted my deferral of the other issues, and kept me up to date on progress. Nice! Costs for the transmission repair came out precisely on estimate. The diagnostic cost was folded in to the overall charge. While wandering around the showroom, Matt came out, recognized that I had a car being serviced, and showed me a 2025 hybrid Forester - snazzy! Matt was patient, explained Kendall's sales process, and took me out on a test drive. Calm, professional, informative. If we were to contemplate a new car purchase, we'd seriously consider buying from Matt at Kendall, flying up, spending a nice weekend, and driving back.

Bought my Crosstech here and just now had the car in for an oil change. They make it easy and…read moresuper comfortable! I'm glad I went with this Subaru. Modern, accommodating. Nice, friendly ppl. Overall great experience! Classy.

I purchased my 2009 Toyota Avalon from Mickey in August of 2018 and we celebrated our one-year…read moreanniversary in comfort and style. Other than routine oil changes and a new set of wipers, I've had to invest absolutely nothing in this vehicle. No unexpected emergencies, no problems. From my initial phone conversation with Dana to the final purchase, every encounter with this business was positive and helpful. Although they're located in Cottage Grove, they went out of their way to accommodate an inspection by my trusty Swedish Engineering mechanics in Eugene, and they gave me a very fair price for a vehicle with under $50,000 miles. These guys are not only honest and trustworthy, but friendly and funny. In fact, I owe them an apology for waiting so long to write a review. If you're looking for a pre-owned vehicle, pay a visit to Mickey's Affordable Auto Sales. Just looking around will bring you joy and satisfaction!

Mickey's Affordable Auto Sales in Cottage Grove, OR is great. My family has bought 2 cars from him…read moreand are very comfortable with his business. I felt that I was treated very fairly and he was very honest about the car's history and mechanic reviews. I have had the car (a 96 Subaru Legacy) for a couple weeks now and it runs great. I am very happy with the car and Mickey is great to work with, not pushy or rude at all. I would recommend that anyone looking for a used car stop by his place in CG for a look around.

This is where I bought my Classic car betsy. She is a fixer upper, and we have just been doing that…read morewith this car. I drove up from California when the vehicle was advertised on craigslist. There are a lot of other classic here being sold. Thank you Summers Car Company Classics for having my dream car.

Jesse and Ann were great to work out the purchase with. Great selection of cars to pick from…read more Jesse did everything he could to make the purchase easy. Even though the special order original rims were in boxes in the back, he made sure I had those before I left. The car has nice aftermarket rims on it. I'm sure the original rims could have wound up on Craigslist instead at other dealers. Great old school car dealer. Thanks!

I will only buy a car from Mayberry Motors for the rest of my life. Darin (owner of Mayberry…read moreMotors and Joe's Garage) is incredibly kind, sincere, honest and so easy to work with! We purchased a new family car about a month ago and had such a great experience that we decided to purchase another car from him for our teenage driver. Years ago, we went to another dealership and had a terrible experience so I was dreading looking for another car but Darin made it painless and I look forward to working with him again.