My 2025 highlander hybrid would not start when i was visiting Corvallis from Eugene. I had driven…read moreit just 3 hours earlier and it was fine. But it would not start, the lights did not work. Nothing. Dead. I called the Eugene dealer I had been taking the car to and asked to speak to a technician, hoping to get an idea of what was wrong. The woman who answered the service department phone told me that I could not speak with a technician and that i should have it towed in . It was still under warranty and soI i could call the toyota care hotline to. get that tow. I said so you want me to tow it into your shop 55 miles away? You will be closed by the time it gets there. She said that was all they could do for me. I called toyota care and they said they could get a tow truck out there in 1.5 hours which would be a little after five. The person on the phone said it could be the battery. They could send someone out to jump me (it would take the same 1.5 hours to get someone here) but if it was not the battery I would have to call back and they would have to send a different outfit for the tow. Exasperated and desperate, I called Corvallis toyota to see if I could get guidance about troubleshooting the problem. The person who answered the phone was named Ace. She said, "it sounds like you have a dead battery." My car is a hybrid and so I asked her about jumping a hybrid and how to do it etc. I explained that I was at my daughter's house taking care of grandchildren. She told me where the battery was and how to jump the car. I told her I had called Toyota Care and was told it would be 1.5 hours to get someone there. She said really that long, where are you? I gave her the address. She said just a minute let me talk to my boss. She got back on the phone and told me she would be there in ten minutes. Sure enough she was there in ten minutes and jumped the car. She said she wanted to make sure the battery was not defective and told me to drive the car for twenty minutes and then to bring it in so they could test it. I pointed out it would be five by then. She said they are open till 6 no problem they would fit me in. So I drove it around for 20 minutes, took it in to the Corvallis Toyota service bay. Griffin the service rep greeted me and called a tech for help. Wyatt the tech then brought out a battery tester and spent an out ten minutes checking the battery and determined it was healthy showing me the readings and explaining them. I thanked him and he left. Went over to pay and Griffin said no charge for any of it, not Ace driving to the house for the jump, nothing. Then, I got into the car to leave and noticed their was a message on the dash that said something was wrong and to contact the dealer. I got out of the car and went back into the service office and again told Griffin I had a problem. " No problem" he said "I can check the code. It might just need to be cleared and if there is a problem we can help." He called someone to bring some code reader device, went and read the code, reset the computer and said, " You are set to go." Once again I offered to pay. "No charge." was the response. "Have a good evening, I am glad we could help." I am nearly 70 years old. I remember garages where this kind of service was quite common but that was years and years and years ago. But here it was, just like the old days, a neighborhood business serving its local customers with kindness and generosity. From now on I will take my car to Corvallis Toyota for its regular maintenance and when I am ready to buy again, I will go there. The people care about their customers even though they did not know me and even though no money changed hands. Well done Toyota of Crovallis. Thank you ACE and Griffin and Wyatt and whoever the boss is who approved Ace going to help out a stranger. You have earned my business and my trust. Thank you.

I had the best experience here purchasing my new car. Darien was my salesman. He was friendly, not…read morepushy at all, and very helpful in the process. He was also knowledgeable about the cars and warranties. This was also the fastest I've ever bought a car. I was in and out of there within 2 hours from start to finish. Great place!

i'm go around different states and I'm gonna travel nurse I'm on a brand new Honda in the land that…read moremy parents bring Ken in that came to the university hon I did the great job I would recommend Brian's services next month. I feel safe that my car was inspected thoroughly .service is impeccable thank you Brian & university Honda

We had an amazing experience at University Honda. Team member, Michael Anthony, took care of us…read more Mike listened to what we needed and helped our daughter from start to the end. We highly recommend Michael Anthony and University Honda for your car needs. They're professional and honest. Thank you. We will be back again.

watch out for the 2021 f350 with 15 holes in the dash and center console…read more Absolutely bs for a legit ford dealership to sell a vehicle like this Do better

I would advise anyone not to take your car to this dealership. Wilson Motors was involved in…read morerepairs for an insurance claim and when we got our F150 back, the touch screen didn't work. When we took it back to Wilson at the advisement of the body shop, Wilson wanted a $200 diagnostic fee. We thought they would take responsibility or the insurance would cover it since it was damaged while in Wilson or the body shop's possession so we went ahead with the diagnostic. In the end, nobody took responsibility and Wilson wanted $1,600 to repair it. We said no and when we picked up the F150, the dashboard panels were not replaced and were sitting in the passenger's seat. The service team at this dealership was unprofessional and difficult to work with the 2 times we had to bring our truck in. We will NEVER do business with Wilson motors again.

Tony Ashley was very helpful when we came in to look at a car. All our questions were answered…read moredirectly and the process was very smooth. We feel like we got a great deal and would highly recommend them to friends and family.

Great place with great prices! Have purchased multiple cars from then and they always have great…read moreprices.

We just bought our 3rd vehicle from them today. We've had wonderful experiences every time! They…read morethrow you the keys and let you test drive without breathing down your neck in the backseat. They got us in and out with the new car in a couple hours. They actually give KBB trade in value for your trade in!!! I've always had car dealers low ball on my trade in!! Will continue to go back for our next vehicles!!

Service Department was rude when calling about a recall notice on a Ram truck. I was calling to…read moreinquire about the recall notice which my father thought he had received. He was recently diagnosed with brain cancer, and I was helping him with his vehicle and put him at ease. I was treated like an idiot since I could not confirm which recall was sent and which ones were completed. If I ever need help with a ram or purchasing a vehicle, I'm going to skip this place and go to Roberson's Chrysler Dodge Jeep and Ram in Salem.

A couple of weeks ago, I bought a car here with the help of a very nice salesman named Aaron. I'm a…read morevery indecisive person but he was exceptionally patient with me during the hours (yes, hours!) it took for me to choose a vehicle. I was given a fair price and all of the staff were super friendly. When I got the car home, there were a few minor things that I noticed were an issue. Namely, the auxiliary audio input wasn't working and the backlight for one of the temperature controls was out. I took it to Kiefer for service, at which time they drove me home because they were not sure how long it would take. After a few hours, everything was fixed that needed to be, and I haven't had any problems since then. Bottom line: the sales people and finance manager make customers feel welcome, vehicles are sold for a fair price, and I like that I can walk in there with a problem and have it taken care of satisfactorily! P.S. I think it's unfair for the previous reviewer to taint the ratings of Kiefer on the basis of where employees park their vehicles. This has no bearing on the quality of their products or the friendliness of the staff.

My experience at Kiefer Nissan of Corvallis was defined by shifting terms and conduct that felt…read moredeliberately manipulative. Before coming in, I was told I was fully approved and reassured the process would be transparent and different from typical dealerships. Once I arrived, that approval immediately became conditional, with new requirements introduced that had never been mentioned beforehand. While I was there, financing terms changed multiple times, including the interest rate and the age of vehicles I could supposedly purchase. At the same time, vehicles that had been discussed in advance were suddenly described as unavailable, and I was pushed toward options I had already said I did not want. Throughout the visit, vehicles were presented only in terms of maximum monthly payments, while repeated requests for out-the-door pricing were declined. This made it impossible to verify pricing, compare options, or assess the deal independently. The common thread was a deliberate avoidance of fixed terms combined with escalating payment pressure. I ultimately left without signing because the process was misleading, coercive, and completely inconsistent with what had been represented before I arrived.

Buying a used car can be such a daunting ordeal! Not so with Danny @ D&M Auto in Corvallis. He was…read morevery friendly -- never pushy. Answered all of our questions about the car's "former life". Gave us a really great deal on a Nissan Altima (love the heated seats!) and for a small fee did all of the DMV paperwork for us! Danny, if we're ever in the market for a used car again, we will definitely come see you and recommend you to our friends. Thanks for making this car buying experience easy!

From the owner: We sell pre-owned reliable vehicles. We have been in the…read moresame location for over 13 years.