I had been trying to work with Jeff Wyler to get the heat fixed in my 2012 Jeep before winter gets…read morereally bad (my Jeff Wyler review gives more detail). Then I found Aaron's shop. He talked with me on the phone, got my VIN, ordered the part, communicated with me that it had arrived (which only took a couple days) and THEN I brought my car in to be fixed. My car didn't have to sit in the parking lot for three days waiting on a part to arrive. I didn't have to go three days without a car trying to figure out how to do school drop off and pick up. It took like maybe two or three hours from the time I dropped it off to the time he told me it was done. Granted, he's a new business and I only saw one other employee. So I'm sure as he gets more business wait times and lead times will get longer but the communication is ON POINT and Aaron will be getting all my automotive repair business from now on.

Always top notch service from West Side Garage. The work is always completed on time and within the…read morequote given in advance. Very reliable!

Top-notch service and and automotive advice. For more than 15 years now Dave has been a dependable…read moreplace to take our vehicles. He'll fix the problem for a fair price!

Quality courteous service by professional and knowledgeable staff at prices that are fair. This is…read morea reliable auto repair shop.

Took my car in it had a misfire and they tried to tell me it would be 4000 to fix because my water…read morepump was out what a joke. Took it to another shop turns out my water pump not even bad that shop fixed my miss fire and now everything is running good but Pipers auto definitely on some shady stuff

Great family owned and run business. Excellent, friendly, reliable service at reasonable rates…read more They work on large and small engines and stand by their work. I highly recommend them. Jim F

Andy Wise does not stand behind his 90 day parts and labor repair warranty…read more Riding mower broke down before the 90 days and when I sent it back for work that should have been covered under warranty, he kept it for two months and charge me even more. Second repair, he also tore down my mower before even giving me a new estimate. When I asked for it back as is, he said he'd have to charge me just to put it back together. Also doesn't honor the repair price he quotes you. Overcharge! STAY AWAY !

wouldn't recommend very unprofessional. they supposedly run a mechanical shop but sold me a lemonread more

Very knowledgeable, trustworthy mechanic. They truly treat your car like it's their own.read more

A1 always takes care of my car's regular maintenance and it is a great experience working with…read morethem. Short waits for the oil changes if you have your appointment scheduled!

From the owner: On the hunt for affordable auto repairs? Come to A 1 Automotive in Carroll, OH, to keep your car,…read moreSUV, or pickup truck ready for the road. Committed to honest recommendations and fair prices, their team works to give every client a stress-free experience. Led by chief technician Jesse Ward, a third-generation automotive technician with 15 years of experience, their team will give your car the very best care. This auto repair shop is equipped to work on both foreign and domestic vehicles, so you have a comprehensive source for your maintenance and auto repair needs. From oil changes and brake service to engine repairs and tune-ups, these technicians are here to help. They also offer fleet services. From routine maintenance to extensive auto repairs, leave all your auto needs to the experts at A 1 Automotive. Call this repair shop today at (740) 639-4095 to schedule an appointment.

I have used this Tuffy for years. Ran buy Joe Deirfield. Most honest mechanic I have ever dealt…read morewith. Doesn't try and sell you anything. Stands behind his work 110%. Has giving me rides home in the past. Has done minor work and not charged me at all. Super nice guy to do business with. Would recommend him to anyone in a heart beat.

Honest, dependable and affordable. All around good people. Have helped me out more times than I…read morecare to think about.

Took my 2022 GMC terrain in for oil change and have transmission fluid changed. Car had 42800…read moremiles. They told me their was a transmission seap and would put dye in when changing fluid to identify if transmission was leaking. I drove car for a week and transmission fluid was all over tire, rim, cv joint, and soaking wet under the car. I took car back the following Thursday. They said they over filled transmission and had to drain it again and refill with the dye added. Within 30 miles of driving transmission fluid was spraying everywhere. I called dealer and they said they would refund money but would not fix the issue they created. In fact the managers exact words were "sometimes it works out and sometimes it doesn't"! So now car is at different dealer and if they caused damage not covered by warrenty I will be retaining a lawyer and suing this dealership! DONT TAKE YOUR VEHICLE HERE BECAUSE IF THEY SCREW IT UP THEY JUST THROW THEIR HANDS UP EVEN THOUGH CAR IS UNDER WARRENTY. THEN TELL YOU SOMETIMES IT WORKS OUT AND SOME TIMES IT DOESN'T!

Noticed my ride was due for an oil change and tire rotation. I called at 4:30 on Friday to see…read moreappointment availability for the coming week. To my surprise and delight I was told I could bring it in the next morning. Normally I would schedule 3 or 4 days out with other establishments; not here... You want an appointment, BOOM..how about tomorrow?!? . Their responsiveness and availability is great! I pulled in and was greeted, they took my keys, covered my steering wheel and seat with plastic, and then confirmed the services I was receiving. I went to the waiting room, where they have ample seating, a TV, cell phone charging stations, and a coffee bar. Upon completing my service, the service manager came in and reported that everything went as planned, and no other issues were found. I would highly recommend this establishment for your service needs, they are quick and professional.

Mitch took very good care of me and sold me a very nice car at a decent price! The whole team was…read moregreat!

Needed to get an estimate from this dealer to get my info screen replaced. Car was just out of…read morewarranty on a known problem on these info screens. Was trying to get some assistance from Cadillac on getting the screen replaced since it was just out of warranty. Robin in the service department told me that it was up to Cadillac on helping me not the dealer. Well she lied - it's up to the dealership and they declined help. She was rude and not a lot of help. Didn't even bother to respond to my email on how Cadillac was proceeding. My coworker had the same issue and Germain helped her out with her info screen. Take your service business elsewhere.