I'd give them negative stars if I could. despite telling me on the phone that they took my…read moreinsurance (and double checking with my insurance company that yes, indeed this was true) they charged me out of pocket when I got there (after driving over an hour and a half) and told me they no longer took my insurance. They also quoted me a 45 minute wait time when I arrived, yet after an hour when I asked how much longer they thought it would be, they told me 45 minutes. Totally incompetent front desk staff. Save yourself the headache and go somewhere else.

Wow!!!! Nicest people on the planet!!! We were in town for a wedding. They were so efficient in…read moregetting us in, examined, and diagnosed. Now let's see how quick the pharmacy is in filling the script.

TL:DR     Ed Fox gave _very_ incorrect information and did…read morenot follow up as promised. My mom is 64. She and I have a chronic genetic issue. She swore off doctors years ago. So when I finally found something that was helping, it took a lot of convincing to get her to go. She did some research and decided to see Ed Fox. He wasn't familiar with her condition. That's fine. We're used to that. What she was asking for is Low Dose Naltrexone (LDN) to help treat the chronic pain, among other things. He told her it's a controlled substance and that he'd need authorization, so he'd get back to her. It's not a controlled substance. In fact, had he done a five second google search, he'd have seen it's kind of the opposite. It's an opioid antagonist and is used in its normal dose to treat opioid and alcohol addiction. But he didn't do that. He also didn't check with others in his practice and get back to her like he said he would. If you have a cold, you're probably fine going here. If you're looking for a doctor that will actually do what he says, cares about your issues, and will look into things you bring up--this is not your guy. Now I have to try and convince my mom to try again. And it's going to be harder than it was this last time.

This place is a joke. Went for a medical issue and they did a drug screen on my urine without my…read moreknowledge and quickly labeled me as a drug user because it was positive for meth. One prescription i am currently taking and have for several years now will cause a false positive. They don't take the time to look up your current meds to see if any will cause a false positive. They are very quick to make assumptions and then treat you poorly.

From the time I entered I was treated with the utmost care. Dr Dodd listened and provided feedback…read moreon why I came as well as other information was provided. The nurse and X-ray technician was kind and caring. I would definitely recommend and hope all are treated as I was!

This is my third time visiting Erlanger Expresscare and every time has been a great experience. The…read morestaff is always friendly and knowledgeable from the from desk to the Dr. They explain every step and never is a long wait! Thank you for always patching me up and getting me on the way!

I'm here in Tennessee again and I needed to be seen. This time I called my insurance to see where I…read morecould go. Thank God AFC was on the list. Walked in the lady at counter was very friendly and asked what I needed to be seen for. She asked if I'd been there before, yes I have last year. So they already had all my information. Nurse called me in to a room waited to be seen. After exam was told if worse in morning to call and they'd add another prescription then I was on my way with the first prescription. I truly like the staff here. I would still recommend anyone to go here.

From the owner: Need a Doctor Today? No appointments are needed at AFC Urgent Care Athens TN, located between…read moreMcMinn High School & Lowes, across from the GMC dealership. AFC Urgent Care/Family Care treats everything from cuts and bruises to fractures and colds and everything in between. We have on-site lab tests, x-rays and a procedure room for sutures and hydration IV's We're a state-of-the-art urgent care center with professional medical staff on-site every day. Quality, Quick & Convenient Medical Care We Treat: Physicals Flu Drug Screens STD Testing Colds & Coughs Breaks & Sprains Infections Allergies+ Bites & Rashes Sutures X-rays Strep Throat Vomiting COVID and much more!

Supposed to be a walk in clinic but they want to schedule appointments so I scheduled our son an…read moreappointment for 9:30 on a Monday morning. My husband took our 17 year old son there with fever, sore throat and enormous swollen tonsils. Strep test negative, did a test for mono and sent him home with no medicine ordered. Few hours later our son began having severe ear pain. Called office and finally called in a Zpack (second line defense drug usually given to patients with penicillin allergy). Our son has no allergies. Was never given result of mono test. By Tuesday night his tonsils were swollen so large he had difficulty swallowing and raspy voice. Wednesday morning I called to report he was way worse. Learned test negative, so not viral. They wanted us to wait until 1130 to come in for another appointment. Told them never mind, i wasn't waiting any longer for them. I took him to Vitruvian Health Walk-In Clinic where they found he had an abscessed tonsil. They gave him injections of antibiotics and steriods and prescription for amoxicillan. I will not risk my cilds health at Bradley Polk Walk-in Clinic again. I may not have a degree but common sense tells me that strep throat is not the only illness that causes swollen tonsils requires an antibiotic.

Only primary/urgent care provider in the Ocoee area. Wonderful hours of service and clinic provides…read morerotating specialized care providers to keep from having to travel to Cleveland or Chattanooga care. Now has X-Ray service as well.

Amazing staff, clean building & office. Very professional and took care of my medical needs while…read morethere.

Our visit was a very long wait - maybe around 2.5 hours- but it was also a full house of patients…read more Once were called, things moved along very quickly but also the nurse and the doc allowed us time to ask questions. So while it went quickly in the back, it was not rushed. The medical staff was very friendly. I would say aside from the long wait, it was a pleasant visit for an urgent care. I saw a lot of bad reviews on Google about the front staff. I would say they were overly friendly but they also were not rude to me.

I have been a patient here 4 times in 18 months. The staff is friendly, the MAs are thorough and…read morefriendly, the nurses give excellent care and the Providers are excellent in the way they listen and respond to my concerns. They have provided complete, accurate and appropriate diagnoses. They are professional and personable. I am thankful for the care they provide.

Wonderful helpful staff. Received a shot and prescriptions. I was feeling better by the next day.read more

Completely happy with the health care provided at AFC Urgent Care Ooltewah. Easy parking, nice…read morewaiting room, loved the ability to pre-register on-line and get paperwork out of the way. Mckenzie at reception was friendly and efficient checking me in. Emily, the nurse who took my vitals and history was another person with a warm personality and nice professional approach to the tasks at hand. My visit with the nurse practitioner, Colleen just blew me out of the water. Pleasant, quick to grasp what I was asking for and even faster in meeting my needs. The whole place runs smooth as silk and after working 45 years in healthcare, I am usually NOT impressed. But, wow, I think I have found my go-to urgent care for the future. I was in and out in 45 minutes. I usually wait that long to just get back to an exam room. Keep up the great work and the great attitude. Job well done by all.

Absolutely Worst place to go.  If you have to go DO NOT see the Nurse Practitioner Christina…read moreAguila.  She was so rude and wanted to argue about a referral from another provider at another location that was done over a month.  Then say, a referral was sent to orthopedic  so why are you here!! Despite the referral being sent over a month ago, and still not feeling well. She did not want to help and wanted argue and ask why are you here even though I was there for shoulder pain.  I ended up walking out and going to another facility and they treated me and I ended up on medications and in an arm sling!!  Do Not go here, the provider do want to help you or treat, they want an excuse not to treat you or help you!! I'm filing complaints with the medical board on this provider.  Worst experience and unprofessionalism I have ever encountered , must less the lack of concern or care that I've even experienced from a medical provider in the 46 years I've been Alive.  I will NEVER use this facility again or will I ever recommend them to anyone I actually care about !!