long waits... but the nurse practitioners are worth it. thank you Reagan!…read morevery caring.

On the weight loss program they will rob you. I was told one thing and charged other fees. The…read morereception won't answer the phone when I call. Last time I'll do that.

In town on vacation when I busted my chin open rafting. Went to Chi Memorial and they had me…read morestitched up and out the door in no time! From the initial call to the nurse and nurse practitioner, everyone was extremely nice, efficient, and did a great job taking care of me at a very reasonable price! Don't ever plan on going back, but wouldn't hesitate to highly recommend them!

Stopped by at 7:50pm after my daughter was injured in a basketball game. The lady working up front…read morehad already put her coat on to leave. She said we aren't seeing patients tonight because we have a burn victim that's gonna take a while. You should just go to the hospital. What? So you turn patients away while you're open and recommend they go to your competition? Well, ok. This place totally whiffed tonight!

They claim they must have my social security number to file my insurance. I have had 5 claims filed…read moreby other providers in the last 3 months without my SS number, and all were paid. I called BC/BS and they confirmed SS not required. My member number, DOB & name is all they need. I was told they would mail me the bill and I could file it myself because THEIR new system does not allow filing W/O SS#. Also, when I arrived at the appointment they claimed they had called me and left messages that they cancelled my appt, There were no missed calls on my cell. No messges. And I was getting emails and texts reminding me of the time. I looked at the web site while still there and hit the "check in" online, and suddenly they were able to see me after all. It looked like they had attempted to cancel online 15 minutes before my appointment. So - no. I do not recommend this practice AT ALL.

Had a strange interaction with a receptionist when trying to schedule an appointment for a family…read moremember. I asked to schedule an appointment with a particular doctor on a Tuesday after 12 pm because that weekday fits our family's work schedule. I was told that doctor doesn't work on Tuesdays--no problem, perfectly understandable. It's a simple, routine appointment, nothing complicated. I told them we would be willing to see any practitioner in the office, was told that wasn't possible, we had to see the same doctor we had last time. No doctor or NP in that office works on Tuesdays? Why can't we switch providers? Maybe there were no appointments open on Tuesday in the foreseeable future?--also perfectly understandable, but not what was communicated. They didn't seem to check when the next available Tuesday was nor try to accommodate our work-schedule at all. I wish our schedules allowed us the freedom and flexibility to just come in whenever. :(

I emailed this directly to covenant before I even drove out of the parking lot. I hope this really…read morespeaks to others out there about the incredible experience and quality of care i received at LeConte. Dear Covenant Health, I just discharged from the emergency room at LeConte in Sevierville. I was treated under Dr. Cullen Copeland submitting myself after suffering two long months of pretty intense and severe persistent shoulder pain after a car accident. The wait time was basically non-existent to even be seen and placed in a room to receive treatment. Your entire staff from the receptionist that checked me in all the way up to the doctor that oversaw everything were absolutely 100% professional, undoubtedly respectful and completely went above and beyond when it came to actively listening and responding to any voiced concerns. I am absolutely just beyond grateful for the entire opportunity to be treated at this facility. I saw it had 2.8 stars on yelp but was hoping i would be appropriately treated and decided to go anyway. I mean, it was more than I could have even known to ask for!!! Even the experience of literally not having to get out of bed for the imaging ordered (x-ray) was really new and surprising and really nice! I've not ever seen an x-ray machine that basically didn't need an entire room for housing and didn't require me to get up and go to it. The nurse who later arrived with my discharge papers was so respectful and allowed me to not only voice my concerns but when I asked to speak with the Dr again because I didn't fully understand the discharge paperwork, she immediately snagged him from his untold continuously busy day and he was amazing in how he not only listened to my concerns but even literally saved me truth be told--untold amounts of money!! He, who i'm sure was simply just operating as he normally does, went above and completely beyond what I arrived there expecting!!! Once he explained everything i was so so grateful he did just exactly what he did. While it would have been just stellar all the way around to have him be the one to explain the for-the-moment diagnosis so that I could ask questions etc, I do recognize that is absolutely just kind of silly to expect with all of the duties he has being in his position and how busy he must certainly stay as your ER physician! He was literally looking out for me even when I didn't even know how or that he had even considered the entire visit that far out and down to that level of detail!! However he let me speak, heard me out fully and wait patiently and very respectfully, I feel , for me to ask all of my questions. he didn't interrupt or really act anything other than just completely professional. After I had voiced my initial confusion he explained everything to me. I just cannot stress enough that He is not only a brilliant physician, but an absolutely genuinely empathetic and caring human being. I had no clue that he was truly doing me a humongous favor by referring me to primary care instead of ordering an MRI. He even explained what I was basically going to expect in my treatment moving forward after I am established with a pcp! I literally walked out of that department just beyond grateful for your staff. I mean I am just so ignorant i guess of the world they function in everyday, that I had kind of ridiculous expectations going in literally to the point when Dr explained how he had saved me $5,000 OR MORE because my insurance would absolutely not have covered an MRI in the ER, I was finally able to see just the smallest glimmer come from what I feel confidently, is really and truly just an exceptional, empathetic, caring and downright incredible emergency room department staff. I simply can not express truly how not only BEYOND impressed I am but how deeply grateful I am for such an incredible experience being treated by such amazing people. I will leave this review or something very similar with five full stars on yelp for this er. I mean, you guys beat the UT hospital ER by a mile. I mean comparing the two experiences...it's just not even close!!! Thank you truly, Please show your staff how much you do appreciate them, because they absolutely deserve it if this is how LeConte does things on the daily. Wow!! Best Regards, Sk 5/23/2026

Hubby had a cardiologist visit, with Roger Riedel, MD…read moreInterventional Cardiology Covenant Medical Group. He is outstanding. On his way back to work he stopped off at their cafeteria in the hospital, and got breakfast to go. No judgement, if it was heart wise? hehe, but the cafeteria is good!

Great Staff, Nice Facility…read more A few months ago I came to this ER after a karate fight dislocated my knee. Dr. Sykes and his team took great care of me. The only downside was it was after 8pm so they couldn't do an MRI for me. Here I am again here now for a crazy kidney stone and the staff has has been really great. My ER provider was Jason Roswell PA. He was professional and efficient. He got my treatment handled and communicated well. The ER Nurse Allison Hamilton was also super friendly and did a great job. She took the time to handle my questions and needs. The CAT scan woman is also always super great. It's my second time having her scan me so far. I don't remember her name but we have almost the same exact birthday! My hospitalist Dr. Ektaben Patel was really nice and friendly. They are slammed today and she made sure she spent time and got me handled. Nurse Anna LPN was a gem. She was so polite and I appreciate her efforts. Dietician Rebecca Power was knowledgeable and friendly and wanted to make sure my dietary needs were met. Well that's where I am so far on this day's hospital festivities. Hopefully this kidney stone will leave me so I can go home soon. I do not know why there are so many bad reviews for this place.

do not ever go to this ER unless you want to die.. bc they…read morewill let you, & even if you werent dying YET they will make sure you do. if you are in a medical emergency, you have a better chance of living by going down to calhoun ER or even murray is better. this hospital is completely terrible in every way possible. again, if you wanna live.. dont even go here.

Yet again Erlanger in Soddy Daisy shows how little they care about the patient. On 2 occasions I…read moretold the Soddy Daisy location that my ACA plan did not cover labs with LabCorp. The last visit my daughter went to they drew blood in office and sent it to LabCop instead of using Quest as I had told them twice before. Now because Erlanger disregard and lack of respect for cost to patients I am on the hook for 100% of all the labs they did. It shows once again the office manger only cares about screwing people out of every last penny and not about proper care and listening.

I went to Erlanger E.R. in Sequatchie Co. today for a finger cut that was a bit too deep for me to…read moretake care of myself (the Urgent Care that I went to in Dunlap referred me there). I was treated quickly, thoroughly, and with kind professionalism. This was a somewhat minor thing to have to go to the ER for, but I am glad to say that it was a good enough experience that I'd go back with confidence if I ever have to again. It was clean and the staff treated me well.

OBGYN and labor and delivery, voted best maternity ward like 2 decades ago, good nurses and doctors…read morewho care, very friendly and professional.

Went there this morning for an Aorta Scan, arrived 30 minutes early and checked in. Young lady…read morebehind the Desk very professional and courteous, had all the paperwork ready for me and was processed quickly. I had also checked in early on line two days prior. Waited about 15 minutes and then was called ahead of schedule to the procedure room. Holly was my technician who was preforming my procedure and explained what we were looking for and everything that was happening during the time I was there. Procedure took about 30 minutes overall. Was a very pleasant visit and smooth going through everything. I will make sure I will use this facility in the future if I can for any procedures with the Medical group. Keep up the great work and best wishes

The facility is nice but the assigned nurse not so much. You know the saying the lights are on but…read morenobody's home? Well, the lights were on but no one was home that truly cared. The nurse was more concerned with everything but my family member. I am thankful our situation improved, however, it could have been much worse. I truly was not impressed with the standard of care. For nurses making an average of $50 an hour not to mention the doctor's salary, I expected more. I am thankful my family member has an upcoming appointment with their primary to further rule out any problems.

Amazing staff, clean building & office. Very professional and took care of my medical needs while…read morethere.

Our visit was a very long wait - maybe around 2.5 hours- but it was also a full house of patients…read more Once were called, things moved along very quickly but also the nurse and the doc allowed us time to ask questions. So while it went quickly in the back, it was not rushed. The medical staff was very friendly. I would say aside from the long wait, it was a pleasant visit for an urgent care. I saw a lot of bad reviews on Google about the front staff. I would say they were overly friendly but they also were not rude to me.

All over wonderful visit. I've been very ill for a while and wasn't sure what it was. They figured…read moreit out and I left feeling better than I can even think back & remember!!!

Had a great experience at Rhea Medical Center. High quality care, very customer focused, highly…read moreprofessional.