I just want to say thanks. Hensons wrecker service has…read morealways been there for me for over 30 years. Always great service, great communication, great people, and better yet great pricing. Thanks Hensons.

Fuckin good he was carful with my car and it was fast plus they're a lot cheaper then everyone elseread more

First let me say I'm very sensitive to other people's time. My background is in transportation and…read moreI know that the clock is running on tow drivers. I have used Massey to move my classic cars before. Today I needed a breakdown tow (just 2 miles) but the Massey lady said they were "swamped" with no local drivers available right then and it would be "a couple of hours" so I called another Douglasville company. Their driver showed up, was condescending, and used some language I won't repeat. Just plain rude and pushy. I told him to go away and I called Massey back, and told them I would wait at the location with my car. Massey showed up in five minutes. (no exaggeration). He was exceptional. A young guy. He was very cautious hooking to the car. Money was not a big concern in this but Massey was still less than the bad company. I made sure the Massey driver knew I was grateful.

Dr. John was super nice and chill. A tree shattered my windshield and it was later in the day but…read morehe still made it to my house in the middle of nowhere to get my car For me, and was quick with it too.

Fast Service at a reasonable price. I always use Thomas when I need help. Great Serviceread more

Raining today and many tow companies were busy. Jefferson Towing came to my rescue - got my…read morevehicle picked up and back to my house at a fair price. I had been quoted almost TWICE as much by two other companies and others did not even bother to answer their phones. The driver was a nice guy, took good care of my vehicle and was on time despite lousy weather. No complaints here.

This is the worst auto body shop in the Rockmart GA area. Slow, very low skill level, and very…read moreshady when it comes to insurance claims.

Used them more that once over the years. Professional, experienced friendly. Let's you know what's…read moregoing on. Explains everything so you can understand. Love them the work is beautiful

This business is very unprofessional. The owner hung up in my face. My vehicle never worked a day…read moreafter I left the garage. It's filthy and unorganized. Unsatisfied Ex-customer

I was extremely happy with the service. Tim was great with his communication. Very professional…read more Highly recommend.

Terrible service . Left the hood of my car and wouldn't answer the phone or go back and get it…read moreafter I paid my money

Showed up promptly and towed my truck without damaging it. Jerry was very nice and professional.read more

This review is based on my overall experience with customer service and getting body work done on…read moremy vehicle out of pocket (not an insurance based claim). I took my black Nissan Versa Note to Wren's Collision in 2025 for a quote on a damaged passenger door that I wanted to get repaired for years. It was damaged by a concrete pole while backing out of a parking garage and unable to open due to fender damage. In 2025, I made an appointment for review and Dana provided a detailed quote with paperwork with pricing. She also helped me that day by removing a stain from a white car that hit mine while it was parked at a shopping center, since I brought that up as well when inquiring about the body repair. I did not decide to proceed with the door repair then because the cost was higher than I expected and I was not ready to pay for it out of pocket. The customer service I received was great & I said I would return when ready to pay for the passenger door repair. In March 2026, after more research, comparing the cost to buy a newer car and a pressing need to have a functional door so the car could seat four people safely before my approaching due date, I called Wren's Collision to see if they had my 2025 quote on file and to verify if they could use it to complete the repair. They were able to locate it and confirm that the pricing would be the same or less (due to part costs decreasing). My car is 10 years old now, so finding the fender and door is not so hard. I decided to proceed and I worked with Dana throughout the process. First, I paid a deposit to cover the parts on Tuesday, 3/31. She provided an estimated timing of 3 business days for the parts to arrive & about a week total to complete the job. The parts arrived by Friday, 4/3 but they were damaged so they had to reorder them from a vendor. I appreciated the transparency, even though this set my preferred timing back by a few days, but the communication was on point. The new set of parts arrived by the EOD the following Wednesday & I dropped my car off Thursday morning, 4/8. The administrative staff was friendly. I filled out paperwork, and Dana and I looked at the car to make sure the current damage was noted properly before I turned over my keys. Dana let me know she requested prioritization of the repair with the mechanics due to my circumstance and said it would be done by the end of the next week. Once my keys were turned over, I received a text from a third party associated with Wren's that provided updates on the status of the car repair progress. This was refreshing. I opted to uber home, but they work closely with Enterprise which is right next door, should you need a rental. On Tuesday afternoon, 4/14 - I received a call confirming that my car was ready for pick up. I picked it up around 5:15 PM the same day. I was AMAZED when I saw my car. Not only did the passenger door look brand new again, but they took the time to vacuum the inside of it as well, so I felt like I was driving a new car home. I am thrilled. Body work is not cheap, but it sure does feel good to get it done right after many years of riding around with visible damage and an unusable passenger side. Thank you to Dana & the staff for giving me peace of mind as I drive my car. I recommend this shop based on my overall experience.

I am sharing my experience with Wren's Collision Douglasville, Ga. Group in a factual and…read moredocumented manner as part of an ongoing consumer complaint. My vehicle, a Nissan Rogue Platinum, was involved in a collision and was towed directly to Wren's Collision Group. At the time of drop-off, I completed a walk-through/intake inspection documenting the vehicle's condition. After repairs were completed, the vehicle was released and towed back to my residence. At pickup, I did not have an opportunity to conduct a joint walk-through inspection with a representative of the shop to document the vehicle's condition at the time of release. The vehicle remained in their possession for approximately 8 weeks. During that time, communication was inconsistent and completion timelines were extended multiple times. While the collision repairs appear to have been completed, I have an unresolved concern regarding windshield damage that was not present in my intake documentation/photos prior to the vehicle being taken into their possession. Specifically, there was no red impact mark or similar windshield crack damage documented at drop-off. Upon return of the vehicle, I observed 2 impact marks and a cracked line across my windshield. A red mark/impact point on the windshield that was not reflected in my intake photos or documentation. I raised this concern with the shop, but the issue remains unresolved. I am documenting all records, including photos, invoices, and communications, and pursuing resolution through appropriate consumer protection channels, including the Georgia Attorney General's office. I am sharing this for awareness so others understand the importance of detailed documentation at both drop-off and pickup during vehicle repair processes.

David was quick to respond and easy to work with. He got there quickly, loaded my car up, and…read morecarried it to the mechanic - all for a fair price. I highly recommend!

Dave has towed my vehicle twice now and has been friendly and professional both times. He arrived…read morequickly and the price was fair. I highly recommend Diamondback!