Awesome experience. Out of all of the tow truck companies I called, Steve was the only one who…read moreactually checked to see where I was stranded; the others just quoted outlandish prices. He communicated effectively and arrived within the exact time that he said he would. This was important to me because of the vehicle I was driving and the location I had to stop. I truly appreciated the price and the insight he provided during the trip. I now have a go-to towing company when traveling in the metro Atlanta area.

Impeccable service! Fast courteous & professional!! I highly recommend iTow for your towing needs!read more

Don't waste your time calling this folks, and, if your insurance company does, request someone…read moreelse. Geico contacted this company after I hit a deer and went off the road. I was, literally, 15.3 miles from their address, although I didn't know it at time. I was given an arrival time of 2 1/2 hours later, 4:25 pm, by the insurance company. At 4:15pm, these folks called me, and started asking questions. When I explained that I was off the side of the road, they asked Me to send them pictures. They then told Me that they would have to get another truck to handle it, and would let Me know when they were coming. I explained to them that I was stuck on the side of the road. At 6:35, I started texting them again to ask if they had a new ETA. No response. I called the number they had called me from earlier. No answer. I texted again 15 minutes later check if they were still coming. No response. At 7:05 pm, I called Geico again, and told them that I had been waiting on the side of the road all that time. They apologized and said they would send another company. At 7:15 they sent Me the new company's name, and by 7:50 pm the new company was there with the flatbed, and working to get My car pulled up. At 8:04pm, this company decided to start texting and calling Me to let Me know they were on their way. At 8:11pm, the driver from this company texted me they were on their way, and 15 minutes out. I texted them then and told them the insurance company had sent out another driver, and he was loading the car onto the flatbed. By the time they got there, the other operator had the car loaded up and was getting ready to head out.

I needed my car towed to the shop repair shop; it broke down on me. The gentlemen, John who did the…read moretowing was awesome. He was efficient, and polite as could be to me. I'm elderly and slow, he was patient, he shielded me from danger, opened doors, asked if I was comfortable, and if I was alright. In all of my 67 yrs, have I ever experienced such a pleasurable experience, in the midst of a catastrophe. I am extremely satisfied with his service. Thank you, John. Dora

I've used J& J twice this month and both times the service was timely and the price quoted was…read moresignificantly lower than other tow services in the area. The customer service was 10/10, very matter of fact and straight to the point. Driver showed up, asked for a few details about the cars condition and the drop off location. I received a delivery confirmation when the car was dropped off which I really appreciated. Did what needed to be done.

This is a 10-star review crammed inside a 5-star one. I was having H#ll Week with my toddler home…read moresick and, on top of all that, my car battery died--likely as a result of aforementioned toddler leaving a light on. but I digress. after making a few calls with no luck, I happened to find J&J Towing and they were at my property in Midtown within 20 minutes. Chris was literally *amazing* and was able to squeeze in a tight spot with complicated conditions. I would use them again in a heartbeat and highly recommend if you're in need of a quick, efficient tow.

Serra Towing was originally scheduled to tow my vehicle. When life happened and he was unable to…read moremake it to my location at the scheduled time I was not left stranded. Serra Towing called in a friend from Jefferson and Son Towing and got my vehicle home for me. I could have been left waiting or stuck paying a lot more from another company. Instead, the two companies worked together and took care of the customer. Thanks to both companies! Great Job!

Wow! My car broke down on Maxham road. I had to get to work and leave my car. I had no tow company…read morerecommendations so I went to yelp and found Serra towing and Matt. My car was picked up and taken to my mechanic within 20 minutes. I was so stressed in leaving my car behind to get to work and Matt took all the stress away. The price was incredible too. Please use Serra towing service for any of your needs.

KeSean went above and beyond to rescue us from an "everything goes wrong" kind of day that started…read morewith a blown out tire. Super pleasant to deal with, knowledgeable, extremely communicative, and clearly found a great job fit for his love of helping people have a better day. Keeping his card in my car for sure!

Just used these guys and had the best towing experience of my life. They got there quickly and got…read morethe car to the shop with no issues and didn't charge me a fortune. I will absolutely use them again.

Russell showed up right on time and took meticulous care while loading and transporting my classic…read morecar. Extremely helpful.

Amazing service! Fast and friendly. I contacted them as I was at work after leaving my car in a…read moreresidential area, and they told me a truck would be available in a hour. Within the hour I left work to meet them to pass along my car keys to make the tow easy and they towed my vehicle from Marietta to East Atlanta to the shop I contacted for my service. The rate provided was a great rate for the distance it was towed. I couldn't have been more grateful to had contacted them for the service especially in the rain. I highly recommend this towing company for the service they provide!

I received a quick response. Premier loaded my car in the rain and had it on the way to my…read moremechanic within a few mins. of my call.

The best, quickest, and friendliest tow service in metro Atlanta. Johnny takes really good care of…read moreyou and your vehicle. We have shared his number with all of our friends and family.