loved meeting the staff . my first visit there. everyone was very nice. loved the Doctor. had a little wait to get my glasses , as it got busy due to a walk in. but i have been going to Sheldon elk grove florin location, in the past. but will not hesitate to come back next to see Dr. P and the friendly people at the bradshaw location. fyi. got some beautiful glasses picked out. thx. read more

DO NOT BUY FROM HERE!!! worst place to get glasses. the owner has too much going on in her personal life to run a business. I came in I told her my budge, the owner kept trying to push the $350 frames. then wouldn't give me my PD number, said it would be 7-10 days. tried to follow up. the women didn't get back to me. I had to call the next day, just to be told it takes up to 6 weeks for glasses not 7-10 days and the girl on the phone told me the owner just gives people a number. this is crazy! I am still waiting on my glasses and had to go buy another pair from another place cuz this place straight up lied. so I'm an extra $400 to get same day glasses. read more

Their showroom is nice. The staff is professional and my order came in sooner than predicted.

I've used them for three years every pair of glasses has had its own issues. I've never met an eye doctor who charges for glasses prior to them being ordered. Like I go around ordering glasses stuffing eye doctors with the bills. They currently have my frame and want 20 dollars for it. When that was never once mentioned when the order was placed. I'm on a fixed income and this really set me back so now I have glasses with tape until I can get extra funds. read more

Bradshaw Optometry - Broken pair of glasses that lasted 6 months and they once never mentioned this was a common issues with these frames! - Optometrists Near Me - Sacramento, California

Dr Choi was very knowledgeable and informative. Explained my x-rays so I understood what they meant. Julia, the technician, explained everything she was doing and was very pleasant. And the front desk associates were helpful. read more

Wonderful selection of glasses and frames. Love my Betsey Johnson's! Great customer service too and very friendly. read more

Bradshaw Optometry - Optometrists Near Me - Sacramento, California

Customer service was terrible. I had my glasses and prescription filled by them. I needed my frames repaired. I arrived during business hours to a sign that says no walk-ins! Called the office. Saw the lady actively ignore the ringing phone. I went else where and will not return read more

Highly doubt they're in business. They never answered their phone and went to the business during their posted hours and it was closed.

A little old school looking as in decor and overall feel. Staff was very friendly and knowledgeable pretty decent assortment of lenses. It was very quick, I wish the doctor spent a bit more time really going over what prescription w read more

I broke my sunglasses recently and was in need of a new pair. I walked in Bradshaw Optometry because I was in the area and took a quick look at their sunglasses. They had big selection to choose from. The employee made lots of recommendations and let me try everything on. The Versace was absolutely perfect. I also took the opportunity to see if my husband can check his vision. Last time he checked was about 20 years ago. Long story short, the doctor squeezed him in as last patient. His vision was worse than mine and was in need of a whole set up. The staff helped him choose couple of prescription glasses and couple of sunglasses (one for golf and one that makes him feel like a movie star). He is very happy and all set for another 20 years I hope. Highly recommend Bradshaw Optometry. It is family run business and so nice to see parents putting their kids to work. read more

I so regret to spend my money in this store. They serve a poor quality product and charge a high price. When the product has problems, they don't want to take their responsibility. I bought a black frame glasses from the Bradshaw Optometry which made me very disappointed! I found a missing paint spot on the frame then I took it back to the store. The lady in the front desk took my glasses to the back for one minute then came back telling me she fixed it. I checked it and touched the surface gently with my finger. It was funny that I could rub the paint off easily! It means that she just used a black pen to paint over the spot to cover it. So it didn't work. Then she took it to the back again for a few minutes. She came out and let me check again. This time I found she used something like finger nail polish to cover the spot. It was not a match to my glasses frame at all as the material she used was more shining than the original paint on my frame. I touched the surface. It was oily as well. Even more ridiculous was that I used my nail to rub the surface and it could be rubbed away as well! For the way how she fixed my frame I don't know if she felt embarrassed! She said she will send the glasses back and get me a new better one. I waited about 2 weeks and I got the new glasses. After wearing them for about 2 months, the paint on the frame wore away. I was very unhappy and went back to the store. Then the same lady repeated the same solution by sending it back to get me another one again. A few weeks later I got the new glasses. It happened the same thing again after I wore only 3 months. I was more angry this time and I came back to the store. The same lady said they can't change it for me anymore. If I want a new one I would have to pay for it. I said I'm not satisfied with their product, I don't want to get another one. It will have the same problem again. I want my money back. She said she let me changed two times, that's their limit. They couldn't get me a new one or give me a refund. It seems to me that they are very sneaky people! Why? Because when they changed the second time for me, they didn't tell me that was the last chance I could get something different or get my money back, and were not clear about the guarantee if I have the same problems again what they will do. I so regret spending money in this store. I'm sharing my case here to let more people know how they do business. I definitely would never go there again and also not recommend any of my friends to go there ever too! read more

Bradshaw Optometry - Optometrists Near Me - Sacramento, California

See all

Side note, this was a bit ago I just never got the chance to leave a review. I was recommended to this place by a family member. Front desk is great! When I got to the part of checking my prescription, the doctor was acting a bit odd. Once we were done, we leave the room. Immediately after he pulls my mother to the side. I assumed it was to ask her something. Apparently it was to tell her that I was faking it and that I was doing it for attention. I was not some little kid in order to be doing that. I have used glasses for about my whole life, not once have I ever heard this. I even started questioning this myself. read more

The optometrist was wonderful she was very attentive, a polite also hearing my concerns about my vision and taking that into account for recommendations on eyewear . read more

Best experience for my children and I! I love the one on one person talking and exams. I felt real comfortable. they have great options for frames and lots of great stylish frames! They let you know ahead of time of the insurance coverage. for me personall, better than Kaiser, Stanton optical, Costco & Walmart! read more

I have been going there for years. They are absolutely wonderful. I love the doctor, his son and the whole family. Super helpful have tons of styles of glasses and sunglasses. read more

Staff are pleasant and nice. This is a small office so they can really be busy, so please be patient. read more

I have mixed feelings about my experience at Bradshaw optometry. I was a first time patient and had an exam & glasses ordered. The overall exam experience was interesting. The assistant helping me with the pre-screening stuff seemed overwhelmed and it made things awkward/uncomfortable. The doctor however was very nice but not very thorough, it felt a little rushed. Picking out/ordering glasses was fast & easy. Overall it wasn't the best experience but it could have been worse. I would say the worst part was the awkwardness & being slightly uncomfortable due to them not being the most welcoming. I won't be coming back, I will be going to find a new eye doctor for next exam! read more

They were very attentive and made it a smooth process. Customer service was phenomenal, they explained everything that I didn't understand. Highly recommend :) read more

The best thing about this optometry is that the fames are on the inexpensive side! I also called to get my vision report and retinal images sent to me and they sent it in an hour. However, I wish they had better customer service and expectations for themselves - tailoring to the needs of the customers and assisting them through the process of finding frames. I think my biggest issue is knowing how much of a difference there is in getting your frames fitted and having the doctor check to make sure they're fitted properly. At Bradshaw Optometry, they just handed me my glasses and didn't check to see that they fit. They fit pretty well but at another optometry place I went to, the intern checked to make sure it fit, adjusted the fames and had the doctor come confirm. The doctor felt around my ears and temples and said it could be better (even though I thought it was fine). He had the intern make another adjustment and it was perfect. After experiencing this, I realized that it's worth it to pay a little more and ensuring that you get the best care and the best fit. Also, I've always been frugal and wanted to save as much as I could, but everyone should add antireflective coating to their glasses, it makes a huge difference with glare! read more

I came to get my eyes checked and get new glasses. They have the latest equipment so the exam was a breeze. They helped me choose a frame and I was able to find one at my price point. I have a big head so it's difficult to find a frame that fits and they were very helpful in recommending one that looks good for my face. The doctor and the staff made me feel at home. I will be back next time. read more

Nice friendly environment and family owned just all around good service Great selections and they also gave me a great deal I appreciate it thank you and I would recommend it to all my friends to come here do you want to get your glasses are your eyes checked thank you Bradshaw, optometry read more

3 stars only because I really liked the dr. Picking glasses can be tough and I just felt like the gals up front weren't helpful whatsoever. I just felt off when visiting there. read more

Beware!! I went to get a contact prescription and new glasses. Both prescriptions were bad!! When I went to pick up my eye glasses I informed the female assistant that my contact prescription was bad and to inform the doctor. I tried on my new Progressives (FYI: I have already had a pair) and I immediately told her that something was wrong. She told me to try them for two weeks and I did. I immediately got headaches, and I could not judge distance at all driving or walking around in my house. My work schedule rarely allows me the ability to make it into their office during business hours and when they are open on Saturdays I am working. I finally was able to take them back today and I was given a new exam and asked to be put back to single vision. I paid almost $300 above my insurance plan for the Progressives. Their error not just once but twice and they wont refund the difference. I knew the prescription was bad and she talked me into trying it anyway. Shame on them!! I will no longer take my family to a business that treats their clients this way. I am also calling both my insurances and making a formal complaint. read more

Go here if you want to go blind. I went for an eye exam and the doc (Kim) kept saying my eyes were 0.75 and it's better to wear the same power on both sides(really??). I told him both my eyes had different powers, so after I kept telling him he tried again and guess what.. it was 0.75 and 1.0. Moreover, he pushes you into doing some kind of retinal test instead of using dilation because it's quicker and that i can be charged extra $$$. I said I dont want to do it, and after he knew he failed to convince me, he walked off the room and said i disrespected his machine blah blah. Do yourself and this city a favor and go elsewhere. His son(i think) seemed like a good guy though. Keep up the good work you're doing. read more

I went here for a regular eye exam and Dr. Kim was okay. Now the part where I had horrible service..the front desk was pretty slow about attending us when there was no line. Then a staff member called us in for a pre check up before seeing the doctor. The guy that saw me, lost my records in 10 minute span of time. After that he re-tests me and when I politely asked him why are we doing it again, this dude started having a panic attack and literally went on spree of saying "umm" for like good 5 minutes before telling me he lost my paperwork from 10 minutes back. Me being a professional from medical field myself understand that mistakes happen sometimes but you got to pick your shit up and move on to provide a better care.This guy just went into the mannequin challenge for a good while. I wouldn't recommend going to this place for checkups. Find another place, which is more organized and see their patients without multiple interruptions during a check up. read more

My eyes slowly went downhill since "eye" discovered the computer. It resulted in eye glasses: /(-O=O-)\ [me in glasses] Back when I lived in Sacramento, Kaiser never really offered me good optometry coverage. Frustrated with the impersonal eye doctors at Kaiser, I went in search for a new eye doctor- to which I found Bradshaw Optometry. Owned by a lovely and very knowledgeable couple, Dr. Kim and his wife have provided my family and I with excellent service. Always personable and never an uncomfortable situation, they are quick and accurate with eye exams. I have had both pleasant experiences with glasses and contacts. Nothing is ever rushed and the staff is always helpful. The little shop/office itself is cute. Clean, organized, and well maintained. They have a decent selection of glasses, regular contacts, and colored. Since I didn't use my insurance, it was a bit more, but not by much since Kaiser offered me poop. It was totally worth the cost! I do miss going there, but I will never fail to mention that it would be a great EYE-dea to visit such a wonderful Dr! 8) read more

I am so happy that my business with this office is done. I will not be using them next year for services...or any year for that matter even though they are the most convenient for me. Message to Provider: Your staff is literally your front lines when it comes to dealing with your patients, so it is imperative they are representing you in a positive manner but when you have an employee like Lynelle (sp?) it creates quite the opposite. She is rude and condescending. She's done it to me and I have witnessed her speak rudely to other customers & we even saw her out in public at a different place of business & she was being snarky with their employee. She butts in unsolicited to conversations people are having with the other front office girl when there's no issue, as if she doesn't feel like the young lady can handle herself just fine. Note to tiny, cute asian girl: stop letting her punk you! I enjoyed talking to you way more & always felt confident in your responses. ;) It's sad too because no matter how awesome a provider might be (and the rest of the employees), I will take business elsewhere before subjecting myself to unprofessional/rude staff since that's who we deal with for 90% of the visit. Unfortunately, one bad apple can spoil them all. Twice it took everything I had not to cuss this woman out when she gets smart. I have to remember my age and walk away. Thank goodness I am no longer knee jerk in my reactions because she takes me to a place I'm not interested in...I like being a happy person ;) As for the provider Dr. Kim, he's okay. All over the place sometimes and hard to understand but overall I think he tries to be very helpful & thorough. Only other thing, is they could benefit from an office makeover & someone who knows how to organize. It's a strange office set-up...never seen anything like it and they are always fumbling around looking for people's orders because it's an archaic system of plastic boxes under a sheet of some sort. read more

Friendly staff! Worked with Nikki to get my glasses fixed. She was helpful and informative on the part of the glasses I needed and helped me get them fixed. Thanks! read more

They're all very nice people. Looked like a family owned business which was nice to see as well. The glasses and contacts came quickly and I didn't really wait at all when I was there either. Good quality contacts, glasses, etc. :) read more

Nice family run optometry. Front desk staff is very friendly and helpful. I received a free eye glass cleaner just for checking in !

Called this office on 12/27 for an appointment before the end of the year and they were able to fit me and my 2 children in. They explained my plan and what would be covered. Very quick process. We will be returning read more

I've been going here for years and I love it here. I always get good customer service and the glasses I choose are nice! I recommend this place for your vision needs. read more

I ordered 2 pair of glasses from this place on two separate occasions. The first pair were brand new and purchased from their shop. They installed the wrong lenses and I had to go back a second time to get the correct lenses. I gave them a second chance with a pair of sunglasses. I just wanted the lenses changed to have my new prescription installed. I wanted the same lenses that I had, just with the new prescription. What I received was mirror lenses, along the lines of something you would see a cop wearing. I am not a cop and this is not the 70's. No more chances, I just want my money back. read more

If I could, I'd give this place 2.5 stars. I made the appointment over the phone and the recptionist was pretty knowlegable and patient with the onslaught of questions I asked her about payment, my insurance, and vitamin A (the last part was a joke). I had my appointment today and the waiting room is pretty strange. The waiting room is the same room that they fit your glasses on, and that room is pretty small. I'ts weird. Dr. Kim barely speaks (english) and is'nt very personable. He asked me where I worked (in an attempt to make small talk) as if he had practiced asking, if that makes any sense; however, I was in and out in less than half an hour. I had my eyes examined, contacts perscribed, ordered and paid for in apx. 20 mins. Oh, they had a Highlights magazine and I found every hidden object, a new personal record! read more

I went here hoping against hope that I could find someone to replace a lost screw in eyeglass frame. Of course, it was the screw that holds the lens in place. Without the screw, the glasses are useless. Much to my delight, the friendly employee greeted me immediately and asked how she could help. After listening to me explain my predicament, she offered to fix the glasses. Away she went with my glasses and in what seemed like no time at all, she was back with them ready to wear. This is an attractive store with nice artwork and friendly, efficient, and helpful staff. read more

The doctor is not thorough or trustworthy. He always rushes through my appointments, especially when he's got other customers or is about to go on break. I once had to wait more than 2 hours for an appointment, and the eye exam lasted about 10 minutes. I feel that he doesn't really care about his patients. Also, this place has horrible costumer service. The staff is all over the place, there is clearly no communication between them. I reserved a pair of glasses and came back a few days later, but they couldn't find them again. Furthermore, I was told different things by different people about the services. I have had multiple bad experiences before. The lack of consistency is so unprofessional and the staff is rather rude. I wish I could give 0 stars. I am never coming back. read more

Great place. They understand how the insurance works. No hard sell, they let you pick out your frames without trying to sell you the most expensive. I've been a customer for three years.... read more

Wow, I had never ever seen this place before my fiance's appointment, and I went to high school less than a mile away. When we walked in, I was totally surprised by how nice the place was. The women at the front desk were very helpful. However, Dr. Kim seemed a little rushed, and kept cutting off my fiance. It seemed like he didn't take him seriously. He actually forgot about him at one point, since my fiance was having his eyes dilated and the process takes about twenty minutes. Maybe it was just an off-day for him. I don't know if we are going back, but we will definitely keep it in mind. read more

Me and my wife went here because it was close to our home. The appointment was for my wife. Personally, I think the doctor was pretty thorough, but the upfront desk lady and their hidden fees are outrageous. We haven't even bought anything yet and they were going to charge us over $100 (including $15 co-pay). The upfront desk lady sounded like she was not sure of anything. I ended up talking to the doctor and telling him that they have outrageous hidden fee and that we will not be coming back. This has to be the worst experience ever and would not recommend this place. The funny part is the doctor asked us how we found him and it was through the VSP website. Anyways, he said don't believe what you see on YELP. Now I get why he doesn't want us to believe YELP reviews though there are mix reviews. read more

The receptionist is a slight bit rude. But Dr. Kim makes up for it, he's SO GREAT!