I have been going to Eye Exam of California (Lens Crafters) for many years but they have gotten pretty expensive and were closed during the current pandemic. My friend recommended this place as she received excellent services from here. I visited their website and saw a notice on their front page stated that they were opened. I requested for an appointment online. It was a very quick and easy process. I got a response in a timely manner and got my appointment set up. On the day of the appointment, I got there a little early. Due to the current situation and for safety reasons, the office requires all patients to call their office to check in once arrived. The front desk staff was very nice and friendly. I believed her name is Sarah. She came out to grab my ID and forms that I filled out in advance (you can print out the forms online or they can give you forms to fill out when you get there). She told me to wait in my car and she will give me a call when Dr. Vang is ready for me. Within few minutes, she called me. I walked into their office. The place is small but it's very clean. They have many selections of frames to choose from and are nicely organized. Dr. Vang came out and greeted me with a warm smile. She walked me to the back to start my exam. The whole exam process was very pleasant. I got exam for both glasses and contact lenses. Dr. Vang made sure I feel comfortable and have all my questions answered. She took the time to listen to my concerns. She's very professional and so easy to talk to. Once my exam was done, she walked me back to the front so that Sarah can finish with my insurance stuff and to order contacts if I wanted to. I told Sarah I will hold off on ordering contacts as my prescription has changed a bit. I wanted to make sure I can see ok with the new prescription. She told me that I can take my time and to call the office when I'm ready to order. Couple weeks later, I called their office to order a year supply. I spoke with Gao this time. Gao is very nice and friendly as well. She helped me order my contacts through the phone so that I don't have to make a trip to their office. She told me about the rebate program. She sent the rebate forms and receipt to my email. The whole process was fast and easy. Very convenient as well. Dr. Vang and her staffs are all very professional, nice and friendly. I'm so glad to have given them a try. I can see clear now! Don't forget to wear a mask before entering their office! read more

I've been going here for years for every prescription needs.( No longer Vang Family Optometry, it is now "Insight Optometric". All the staff along with Dr. Vang are so nice and helpful. I wished it wasn't so far away though. Just got my third pair of glasses and I am happy with my new glasses and how smoothly everything went. Definitely recommend Dr. Vang for your future Optometry needs. read more

Friendly staff m, spacious rooms, educTional exam, and cool styles of glasses to choose from. It was a bonus when they directed me towards thr accessory section. Wait time for my frame was 3 weeks. read more

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Friendly staff and super patient with my daughter! She loves coming to the eye doctor! They make her feel so comfortable. Thank you Dr. Vang! read more

Vang Family Optometry - Dr.Vang doing an eye exam on my daughter. - Eyewear & Opticians Near Me - Sacramento, California

Dr. Vang is AWESOME! She's patient, professional and friendly! She's also very gentle and my girls are not afraid of specific machines used to check their eyes. The office is super clean and very modern and you will feel at ease coming here as friendly staff greets you as you enter the office. I have been coming to see Dr. Vang since she opened and I will continue to come see her. Make sure to call in advance as appointments may fill up quickly, I usually prefer going on a Monday since that is the day the office closes at 6pm. read more

Had a general eye exam/eyeglass prescription update. Whole appointment lasted for about 15 min. Very efficient.....perhaps too efficient. Although Dr. Vang was really nice, she was going beat-by-beat on the exam with no stops. I was expecting the dreadful pressurized-air-bursts-straight-into-eye part (the one that tests for eye pressure) but instead she used a small handheld contraption for it. Super curious about it, I asked her what it does/how does it work, but she pretty much glossed over it and continued with the exam. If you want a quick yet thorough, no-fuss eye exam then go here. Otherwise, if you want to sit down and comfortably talk to an optometrist about any eye concerns, then this might not be the place for it. read more

They had me at hello! Lol. The receptionist who answered the phone was very professional, friendly and thorough. She was able to get all 3 kids in to be seen the same day - no problem. My kiddos have special needs and can be a little bit of work to get through thebsimist of processes. Dr. Vang was so sweet and so patient. I loved the whole team who really are a team. I will definitely be back. They have members for life. read more

Vang Family Optometry - Checking behind the eyes - Eyewear & Opticians Near Me - Sacramento, California

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They should have some respect. But they don't have . They are not working like they should work. So I am advising everyone that don't go there . read more

Booking appointment was fast an easy. On the day of the appointment I was in and out with the order of my glasses. Nice workers that are willing to help assist you finding the right glasses. read more

My first time here and Dr. Vang is absolutely lovely!! Her staff is very professional and very friendly and helpful. They sure made me feel welcomed and very good at what they do, no additional paperwork needed and they took care of all my insurance info. The office is very clean and Dr. Vang impressed me very much on how personable she is and even took the time to help me find a stylish frame that'll work best with my face shape. My new and go to eye doctor from now on!! read more

My children and I have been going to Dr. Vang for the past 3 years and we love it here. The staff are very knowledgeable and friendly. They are always helpful when I have questions regarding my plan coverage. Always call to make an appointment! They may be booked a bit far out but they are always timely and worth the wait! read more

Found this hidden gem on Yelp when I was looking optometrists around my area. I was calling around asking for the price of contact lens fittings and to my surprise, Vang Optometry accepts MediCal AND they gave me a fairly reasonable estimate for contact lens fitting. I decided to schedule my mom and I for the following day, which they were able to accommodate. Vang Optometry is in the same plaza as Asian Pearl--right across from a play structure in the middle of the parking lot. Once we walked in, we were immediately greeted and realized how clean it was. We filled out some paperwork and provided our IDs and insurance cards, then was led into the examination room. Paula, the optometrist, took her time examining both our eyes, which we felt very grateful for because usually optometrists are just in and out with their patients. After the examination, we were given lenses and frames choices, which was all clarified by Sarah and Gao. After about 30 minutes, my mom finally picked out what type of lenses and frames she wanted. The price was very reasonable, considering we were paying out of pocket. Nonetheless, throughout the whole process, we weren't rushed in any way, rather, we were helped in so many ways by Paula, Gao, and Sarah. I think I may have found the perfect optometrist for my family and I to go to from now on! Just a few notes: **They carry designed brands such as Prada, DIOR, Coach, MK, Ray-Bans, and more **40% off all frames AND 50% off your second frame **You can call in to ask for estimates read more

After calling several other places looking for a place to take my daughter, I was relieved to find them. The lady I spoke with on the phone was really nice and helpful. When we came in for her appointment, I decided to make an appointment for my son and I. It's very clean, all the ladies are pleasant and they have a good selection of frames. I like this place so far! read more

I went to this Optometry because I wanted to support Hmong businesses. I purchased a pair of glasses and sunglasses. I came back the next day in hopes to do an exchange. I spoke with Mariam, the manager, and she was rude. This store has a final sale policy apparently even though the salesclerk did not verbally state it during my check out. This "FINAL SALE POILICY" is not posted anywhere in the store nor is it on my receipt. Usually, optometry offices will have a 14 or 30-day return policy. After making my points, Mariam rudely said she will give me a return, but they will not do business with me. I was totally ok with that given the POOR CUSTOMER SERVICE and UNETHICAL business procedures. I canceled my prescription glasses and got my full refund. I should have not given them the benefit of doubt when the clerk did not initially give me my line item receipt when I made my purchase. read more

I loooooveee my new glasses. They are so perfect and I can finally see! From beginning to end my experience with Vang Family optometry was excellent. This office is definitely worth every star. I will be back should I have any more eye wear needs. The selection of frames is amazing and very up to date with the latest trends. The Dr took her time with me while running tests and knew exactly what I needed. Everyone has given me nothing but compliments. Thank you for everything read more

Vang Family Optometry - Michael Kors Eyewear - Eyewear & Opticians Near Me - Sacramento, California

I decided to go to this office after calling many places, and there were no available time slots for my schedule. I gave this location a call and surprisingly, they were able to see me on the same day! Not only that, they were able to schedule in my friend the same day as well. The office was very clean and inviting. There were two front desk clerks who were very kind and informative. They were completely helpful with the glasses picking process, not trying to oversell and letting us know in depth about the benefits of their products. Dr. Vang was amazing at her job. It was my very first time getting my eyes checked, but she made the entire process so easy. Overall, great experience and would definitely recommend to anyone looking for vision services. read more

My mom love this place it very nice and clean they doing the best and I will go here again

This place is fabulous. From staffs to doc. Everybody extremely professional and friendly. They respond my txt super fast. I love the atmosphere whenever I'm there. read more

My first visit to Vang Family Optometry was a very positive experience! Dr Paula Vang was very sweet and before doing anything to my eyes she explained each process thoroughly to make me comfortable. The office is very modern and clean! Browsing through the glasses on display I felt like every option was right there in front of me. She has a wide variety of glasses selection and helped me pick out the right frame! I want to thank Paula and her team for a wonderful experience! I will be back for another visit in the future! :) read more

First time here and I was able to get an appointment a week after I called which is a lot faster than the place I usually go to. They were booked out until February and it was only October when I called. Anyways, the optometrist is taking all COVID-19 precautions and are only letting patients in one at a time & The doors are kept locked. The ladies there are very friendly and nice. The doctor was a sweetheart and very informative. She's been open for almost 3 years now. All her equipment are high tech and up to date. I love that they gave me a copy of my prescription. The other place I went to didn't like it when I asked for a copy & Since they were way overpriced I like to go to Costco to get my glasses and contact lens. Anyways I'm gonna recommend this place to all my family and friends!! read more

This place was recommended by a friend and I'm glad she did. My first appointment there let alone first eye exam with a optometrist. It's not a huge office but everything is very clean. Everyone from the front desk to Dr.Vang was super nice and helpful even helped picked out a frame for me because I had no idea what suits me and of course explaining everything and breaking down the cost. I was very satisfied with the outcome and will definitely be my to go to. 100% recommend! read more

I needed to have my eyes checked to renew my driver's license and, based on the glowing Yelp reviews, called this place. I don't have insurance, but they were fantastic. Aside from getting me an appointment yesterday, Lucy was very helpful later when I needed to pick out new glasses. Laura was very thorough in checking my eyes and vision. Such lovely people. I wish every eye exam would be this easy and pleasant. read more

Such a cute, friendly, professional optometry. I never received such great service from an optometry office. The optometrist had all the newest technology! She did a bunch of exams on me that I've never experienced before. My son has sensory issues and super sensitive about meeting strangers and he was super comfortable and wasn't nervous or scared at all. We left feeling like it's the best we'll spent money in a long time and on my way to best eye site and eye care ever! My son and I highly recommend!!! We will be customers forever. Thanks to all the great service and awesome staff!!!! read more

Received my glasses, and wow! I love them. I was welcomed by everyone and they assisted me with care and patience. **I've been to other locations and they've always rushed me and didn't seem interested in helping me besides taking my money! ** but everyone here was very nice! One lady sat down and explained to me in full detail about what options I had and what my insurance covered. She even helped me do the math! And suggested what was the better option for me, which I greatly appreciated. Every process from the eye exam to choosing glasses, they were very patient and helpful, giving us recommendations and such. I highly recommend this place, please treat them with much respect as they do to all of their patients! Will be visiting this location as my go-to from now on! Thank you Vang Family Optometry! read more

This office is located in the same shopping center as Vampire Penguin. It's towards the back right across from the playground by a school. I came here a few days ago for an appointment and had a great experience! I found this place through my list of covered providers, made an appointment and was able to be seen the next day. The turn around time for my glasses was also surprisingly fast. The optometrist, Dr. Vang is very knowledgeable and answered all questions/concerns I had with professionalism. My 1 y/o daughter also was seen here and Dr. Vang made sure to make her feel comfortable. She's great with kids because she is super sweet and warm. I'd come back here again for all my eye care needs. read more

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Very nice place. I called on Friday for an appointment and they were able to squeeze me in to see Dr. Paula Vang (Saturday). Paula and her employees were amazing and very patient! They didn't pressure me to buy products like other optometrists do. Grateful that my colleague recommended this place. read more

This optometry has been the best service I've seen in the last 17 years of wearing glassses/contacts. I've gone to many places and this one takes the cake. The office is clean and very modern looking, staff very personable and informative, comfortable seating area with mini water bottles and snacks available. I brought my brother who has schizophrenia in because he needed glasses and they were very trauma informed with him. I'm impressed with this clinic and appreciate the cost, service and overall appearance. read more

The staff is attentive and provides exceptional customer service. Dr. Vang guides you along with each process, and thoroughly explain each test as she conducts them. I appreciate the extra measures they've taken to enhance my experience as a patient and customer. I've never had a negative experience while visiting an optometrist, but the quality of service provided by Dr. Vang and her staff tops them all. read more

Dr. Vang was awesome and professional. Easy and took my insurance VSP. Thank you for great service!!

Great first time experience. Friendly and patient receptionist. The place is clean and organized. Great variety of stylish prescription glasses (especially sunglasses)! Dr. Vang was very friendly and makes you feel heard. Best part is she doesn't make you feel rushed. Their attention to detail is also greatly appreciated. They leave chocolates and mini water bottles for their guests. So sweet! read more

I must say how delighted I was to see my two little ones respond to their new, favorite, eye doctor, Dr. Vang! She has a way with kids and put them at ease while she did their exams. Very pleased and will definitely bring my family back here. Thank you Dr. Vang for being so awesome!! read more

A little disappointed, came here and spent nearly $1000 on contacts for myself and my niece out of pocket not including insurance...which wouldn't have been a big deal because we did get year supply for us both and that includes examination. However, I was advised I would be spending less because of a rebate for the year supply of contacts of $200, come to find out it expired. Ok that's fine... Then I was given another rebate for $100 for the year supply... submitted all my documents and it was denied. I called the manufacturer to find out what I did wrong, only to find out per the rebate - the colored contacts DO NOT qualify for the rebate... I would think this is information the office staff should know and advise us as patients. I feel a little cheated... I don't know if it was due to carelessness of the staff or if this was just a way to get you into spending more money for sales. Extremely disappointed. Don't get me wrong they were extremely nice and professional, we really liked the doctor, she was very knowledgeable, kind and patient with us. *********UPDATE ********* I received a phone call from the office staff who was able to help me get my rebate. She explained to me that the manufacturers change their guideline constantly and sometimes it's hard to keep track of what's going on with these suppliers, which I can completely understand. I work in health insurance and policies are constantly changing.. I was really happy with their service in reaching out to me and doing what they could to help get my rebate, which wasn't much but it was the courtesy and professionalism of the staff that would make me come back and highly recommend their service to all of my friends and family! read more

Couldn't be any more happier. Everyone there is super friendly and sweet. Dr. Vang was super informative and also very patient with my boys. Thoroughly explained everything that was going on. The office is nice and modern. Kids definitely enjoyed their comfortable chairs in the waiting room. read more

An amazing experience from beginning to end. Arrived on time and was seen in a timely manner. Everyone was courteous and kind and full of smiles despite having to be seen during these CoVid times. All was wiped down when we arrived, masks used by all and sanitizer available. Would highly recommend! read more

It was my first time ever having my eyes checked so I was extremely nervous but Dr. Vang and her staff made sure I was comfortable and answered all my questions. She helped explain every procedure to make sure I knew what was going to happen and she was also very patient and kind. The office is also very clean and neat. She definitely cares about her patients and I will definitely come back! Thank you to Dr. Vang and her amazing staff! read more

I had something in my eye that was constantly irritating me. I called around for a same day but no one wanted to take me. Dr. Vang was able to see me on the same day. The office was very clean and the staff was very nice. Dr. Vang was able to remove a fiber that was lodged in my eye. I'm glad I came and her office was able to squeeze me in. read more

Visited for the first time and visit was so calm and professional than other offices I've visited. I like how they presented me with benefits of various products and budgets. I would refer to friends and family. Especially now that I don't have to remind my daughter to wear her new glasses: she loves wearing them. read more

I have only been to an eye doctor for myself once before coming here but I have been multiple times with family members to different eye doctors and comparing Vang Family Optometry to all the other offices I have attended , they were by far the best I have ever seen from the beginning till the end from greeting me till the time I left the receptionist were really really nice and the ma'am that helped me with the selection off glasses was very nice and was very patient with me, she also helped me in telling me which ones looked better in appearance and helped me to understand what was covered by my insurance. Dr. Vang was so awesome I was always hectic about seeing an eye doctor but she did a marvelous job she was super nice and very knowledgeable she talks to you with the medical terms but also breaks them down so you can understand. They are a pretty new office I believe they have been open for about a month but it seems like they have been open for years. you could tell they all love with they do and they work as a team!! Raul Carlos-Castillo read more