Have been going here for years! Dr. Lyle and his staff are great. He does amazing work, and they…read morealways make me feel so comfortable. By far the best experience I've ever had at a dentist!

I've been going to East Des Moines Dental for quite a few years and have never had problems. They…read moreare attentive to their work and staff is friendly. But there is room for a lot of improvement. Their ability to answer phone calls and or to reach out to their patients for billing is exceptionally low. Recently I was served with papers at my residence for an over-due bill from 4 years ago. I have been going to this dentist for over 10 years. They have all my contact information including my phone number, email, home address and my mothers phone number and email, yet out of the 4 years that this bill was due, neither one of us were reached out to or notified of this issue. Due to them choosing to reach out to an attorney instead of me I had to pay my over-due bill and a $100 attorney fee. I've always been on top of bills and whatever fees I have due so this situation could've gone so much better for myself and them. But I had to learn that unfortunately East Des Moines Dental does NOT care for their patients they are treating for and are only caring for what money they can get out of people. Just a warning for first time patients and or patients who have been loyal for many years, they WILL NOT have you back on financial terms.

My experience was stressful and traumatic. Went to have filling replaced and just as he was about…read moreto fill it, his assistant noticed the tooth was cracked so it needed to be pulled. He didn't see it. That took full 30 min from the first tug, tool slipping and beating on my gums and other teeth. Finally, he went to get a different tool and in less than a minute he had the tooth out. Why didn't he do that before my gums were scratched and beat up? It was my first visit and last. Too bad because he's a nice guy, good conversation, interesting.....would like him for a neighbor but won't be my dentist. It's been 4 mo. Still not completely healed.

From the owner: Two locations: Des Moines & Altoona…read more Fuller Associates is a family run business and thrives to provide excellence and the newest technology to our patients. New patients are welcome by appointment only. We have two locations one in Des Moines, Iowa and the other in Altoona, Iowa. We provide preventive dentistry for the entire family, including children and adults. We also provide cosmetic dentistry options too, such as teeth whitening. Services: Cleanings, Tooth Extractions, Bonding. Crowns, Bridges, Root Canals, Implants, Dentures, Partials, Digital X-rays, Fillings, Sport Mouthguards and Bruxism Devices. Most Insurance plans are accepted! Dentemax and Care Credit are also accepted. Feel free to call to set up an appointment today! Steven C Fuller, D.D.S.

40 years old and every dental appointment through my mid 30s I was told no cavities and that my…read moreteeth were super clean! Then a few years ago I went in for a cleaning and the doctor berated me for my vegan diet, told me to come back in a couple weeks because for evaluation of a potential root canal something he should've known that day. He guilted me and made me very scared. I decided to do research and had read on healing cavities naturally, and gave it all I had to attempt to remineralize myself. Then in the past week I had an abscess start on one tooth and another tooth chip. My perfect teeth down the drain. I was emotional. I thought for sure I was going to need to have dentures. I'm still single and never married, so my possibility of finding a man who would accept my dentures was going to be out the door. I have had one skeleton in the closet that no one other than me knew about. My teeth look beautifully white when I smile, but inside my mouth they have been more than an embarrassing mess. I was praying and praying the Lord would heal them so that nobody would ever have to see how disgusting they were. So when I arrived and learned that I only needed a root canal and essentially a partial prosthetic tooth my fears of dentures were resolved. But a root canal? Doesn't that mean they pull my tooth from the root and that will cause some major pain? Dr. Johnson explained exactly what it was to me but I knew it was going to require an anesthetic. The last time I had one of those shots I couldn't help but let out a scream. Medicine has changed so much that there are now topical numbing agents that make it so you barely feel the needle. At the end of the day there was no pain. I'm passing through Iowa on my way home from several months of travel. Dr. Johnson made every accommodation possible to get me moving along. He didn't judge my chosen vegan and alternative natural lifestyle and was willing to work with me on other options. I think that's what we all want. Someone who gives us their professional opinion then gives us the freedom to make our own decision. Those decisions may turn into poor choices but at least all of the information was laid out on the table. Thanks to Dr. Johnson there is hope for me! I might not have to die all alone after all!

They charged me $45 for a missed appointment. They said it was for sanitizing the room. $45? I…read morecan see maybe $5. Wouldn't me missing my appointment save them $45 from having to do it for the next patient anyway? The oral hygenist was good, but I got a different dentist each time. The billing was alyways off so it just seemed very unorganized. And the $45 is just annoying. I will not be going back.

I have gone to this dentist office since they first opened. I am pleased with most of the staff…read more Of course there's always going to be someone in the office that doesn't have customer service skills. And for that I can't give a 5 star rating. I have even had 1 of the hygienists talk to him infront of me like I wasn't even there. I ended up butting in, and telling him that she was lying about what she was saying. It has to do w/me not using dental floss---she told him that if I would use dental floss I wouldn't of had a mouth full of blood, and I said, that's funny I didn't see any blood on the dental floss that you just used. Lets just say, she has been instructed that she will never clean my teeth again.

I've been a patient at Lakeside Dental for roughly 3 or 4 years now and have nothing but the best…read moreto say! The staff is amazing, friendly and very accommodating. I've been through routine cleanings and have been very happy with all of the hygienists as well as Dr. Jason Brown. I have also completed the invisalign program while a patient with Lakeside Dental and am extremely happy with my results. For me, the program took about 2 years to complete and Dr. Brown made sure all of the concerns about my teeth were addressed and corrected. He was very diligent and knowledgeable in this area. I was very impressed with the technology available with the invisalign impressions. Here, rather than the old school dental impressions, they used the iTero instrument that takes real-time 3D images of your teeth. I was in the office today for a routine cleaning and met Dr. Jones, who seems very knowledgeable and friendly. Thank you all for everything you do to give me a beautiful smile!

I got Botox done today for my TMJ and headaches and i had an amazing experience!!! Thank you do muchread more

This place was great. I went in with a bad tooth, and they handled it asap. Even the shots, which…read moreusually scare me, were not an issue. They really took their time to meet with me to learn me dental desires and goals. In the end they met those milestones. I actually am a little bummed out I have to wait to go back for a teeth cleaning. Without a doubt tho I recommend them to anyone.

Provide full services but always fills like money grab. We have dental insurance and have never…read morehad an outstanding balance for the services my family has received. I attempted to schedule an appointment for small cavity filing but they want half to full payment before they could even schedule appointment. I even offered to pay the day of the procedure, even before insurance claim had been filed. They would not schedule without money deposited first. I guess we have to pay for fancy office and their bragging ability about what they give back to the Altoona community. Not impressed and this is while half of my family has chosen to dentist elsewhere.

Nice people. Very friendly. Good with kids.read more

I'm so glad i switched dentists! The is by far the best dentist I have ever used and will continue…read moreto use. All of the staff I had contact with was helpful and pleasant. Everything was made easy for me the receptionist was easy to work with, they were will to find my insurance information when I forgot the card. Things were explained in a way they were easy to understand making me feel very comfortable. I will be recommending all my friends, family and anyone who listens here.

cleanings last for 15 minutes not cleaned well at all gum disease, never got better in 3 years, i…read morehave had two different offices tell me they cant beleive i was on a 3 month plan , received a crown not even 2 years ago now has to be replaced due to a cavity she left to space i was told, be aware of there fast service.