What a magical place! Every bit of Laughing Giraffe--from its facilities, to its equipment, to its…read moreculture, to its staff--is dedicated to helping clients make big changes through incremental progress. Our OT Zane always brings out the best in our son. He empowers him, challenges him, and gives him joy. Expertise, competence, creativity, and loving care combine perfectly at Laughing Giraffe. We're so lucky to be here!

Lauloa Grace helped me and my 11-year-old daughter through some of the most difficult times of our…read morelives. Divorce, buying and selling a home, moving three times, legal issues and a job change were all weathered with her support. And I'm a better person for it! Offering a buffet of healing tools, Lauloa utilized a unique set of techniques to support us. Pulling from her experience in higher brain living, brain gym and her extensive knowledge in communication, Lauloa helped pull me up, overcome fatigue and reach goals during the most challenging time of my life. I resolved court issues with my ex, doubled my salary and found peace, releasing the anger, pain and sadness from the unexpected and difficult end to my marriage. Lauloa created a safe place to talk about all of these issues and welcomed me with loving acceptance. My daughter loved the breathing and visualization exercises and we enjoyed attending together. Lauloa is someone you can build trust with quickly to talk openly and honestly about your issues and to provide helpful techniques to continue progress between visits. I highly recommend Lauloa. She is a beautiful, kind and talented soul. I'm grateful to have met her.

My sister has been residing at the Herman Health Care Center for well over a year now and she's…read morehappier than she's ever been. She likes the staff and the other residents and the activities there. Recently my sister had a mental health relapse and things got very bad for her. She usually has a mental health relapse about once a year, and this was the first time she recovered so quickly and didn't have to be sent out to Emergency Protective Services (EPS), Barbara Arons Pavilion, or other places. Usually, her mental health relapses last for 6 months or longer but this time she recovered after only about a month. Everything was handled at the Herman Health Care Center and now she's getting back to her usual, happy self. She's sleeping well, we have regular phone conversations, and she's participating in activities like she used to. One of the key reasons she recovered so quickly and so completely is that the Herman Health Care Center staff took things very seriously and took immediate action to make medication adjustments and such. Once all of this happened and the adjustments were promptly made, my sister began to recover. So, I greatly appreciate it when outstanding people such as the staff at Herman Health Care Center take an active role in making sure those in their care are made a priority and given the quality care they need. So the Herman Health Care Center staff really does a great job overall.

They treated my father horribly. He fell in the bathroom while not being watched. He was taken to…read morethe hospital and not given the doctor the diagnosis of his dementia. He was malnourished. The pictures are not how it looks. It's dirty and they don't take care of their residents.

While I did find Mary to be just as knowledgeable and passionate as many other reviewers here,…read moreworking with her didn't turn out to be the best fit for my family. There are a few things that I wish I had known from the beginning, so I thought it might be helpful to share them with other families who are interested in the center: -at this point, fall of 2019, it doesn't seem that there is anyone else working at the center-some reviews mentioned a team of people, so I'm guessing that might have been in years past -because of Mary's delicate immune system, she requested that we cancel sessions if anyone in our family had any signs of illness, such as a runny nose. With my family, this was problematic, as I have a younger son too and work with children in my own work, so we ended up missing quite a few sessions even in the first month -communication about scheduling, superbills, etc can be challenging. Overall, I wish that these issues had not cropped up, as I definitely had the feeling that Mary has a lot to offer her clients and she also can be supportive of parents as well, with parenting tips if they are wanted.

We went to Simoneon for our daughter's AIT (Auditory Integration Training). She was very sensitive…read moreand afraid of harsh and loud sounds. Ms Mary explained us the entire theory of AIT, how to relate the audiogram and the perceived apprehensive sounds, gave us books on the topics, explained us what to expect of AIT. She also explained us how some of these sounds would cause pain in the child's ears and affect them emotionally to develop into a fear of sound. During the entire two week period, Mary was very caring and courteous to our daughter. Apart from the training, helped my daughter get over the fears with a very practical approach making her clean using a silent vacuum cleaner etc. She has given us practical tips of how to eliminate the fear by gradually exposing to attenuated sounds and increasing the intensity etc. the highlight of the entire Training process was the care with which Ms Mary approached and made my child feel comfortable

Jennifer is an amazing therapist and so wonderful with my son! Would definitely recommend her for…read morespeech and/or feeding therapy, she's very knowledgeable and experienced!

Ms. Jennifer Lewis is my favorite specialist in the center. She works as an eating disorder spec…read more with my son Gregory for almost a year and we have a very good progress in it. Gregory has a Down Syndrom, he is 14 and he has a seriouse troubles with eatting anything except one type of pasta and one type of yogurt. Jennifer helps him to feel comfortable and confident trying new types of foods, mixing foods, biting foods, etc. We'll definitely continue to work with her.

Looking for urgent care needs? Well? You just found the BEST!!!…read more What an awesome urgent care Team!!! I want to give a shoutout to Jade M. for her OUTSTANDING customer Service!!! My time there was quick and painless!! Way to go Concentra!!! You definitely hired just right! A very happy Patient!!! Jim H.

If you can find a different urgent care do so, this is ridiculous, they will call you righy away…read morebut the waiting time for the doctor to see you is worst than waiting at dmv. Doesn't care all they want is the money from you or from your employeer thats all.

I took my son to a few OT sessions with Moira earlier this year after I found her on the…read moreDIRFloortime® directory. We only had a few sessions because her assessment found that he did not have insurance-justified reasons for OT, so she wanted to save us money. Moira and her staff are truly special people and I appreciate their neurodiversity-affirming, child-led, respectful approach to OT. She gave me a lot of helpful tips for developing his fine motor skills as well. When you have a child who is developmentally delayed and/or neurodivergent, you hear ALL DAY LONG from professionals about their deficits, what's "wrong" with them, how they're different from their peers, etc, and it's honestly depressing. Moira was one of the few professionals who spoke of my son from a strengths-based perspective which I really appreciated. I would definitely recommend this practice to any parent whose child needs OT.

Wonderful facility and therapists. The owner and OT, Moira, has advanced training in Floortime…read moretherapy (child led) and sensory integration. The facility has two floors, an elevator and a parkinglot.

I'm a competitive power lifter and I injuired my wrist. My surgeon strongly recommended Hands On…read moreCare as being one of the best hand/wrist specialists in the area. Everyone I encountered at the office was kind, warm, professional, and experienced. However, this review is for Jamie as she was my primary therapist. I'm so grateful I found her! After my first session, I saw immediate results! Every visit we'd try some new things to build on the previous week, I was 100% back to normal in a month. Her caring, well-balanced approach to therapy was exactly what I needed. Be patient with their office, they're very busy. It may take a few weeks to get the appointment, but it's absolutely worth it. While I hope to not need therapy again, I'd definitely come back here and wouldn't go anywhere else. Thank you, Jamie! Thank you, Hands On Care!

In-Network Status Not Honored / Intentional Overbilling I…read moream writing this to warn other parents--particularly those with HSA plans--about the billing practices at Hands On Care (Saba Kamal). Despite being listed as an in-network provider, this office overcharged my client by more than $600+ beyond the insurance-contracted rate. When the EOBs (Explanation of Benefits) confirmed the overpayment, the office refused to issue a refund. Most telling was the provider's own admission; when questioned about the overcharge, she stated: 'I cannot make money with the rates that Anthem allows me to charge. I would have to bill you for two visits.' This is a clear 'bait and switch' tactic. A provider cannot agree to in-network status to attract patients and then unilaterally decide to charge more than the contracted rate because they find it more profitable. We escalated this to the insurance carrier and filed a formal grievance. The insurance company ruled in our favor, yet Hands On Care still refuses to return the client's money. It is highly unethical to take advantage of parents trying to care for their children. Furthermore, the care plan was underwhelming, and my client eventually sought treatment elsewhere. Do not trust this office to honor their in-network obligations

To all the parents raising a child with a neurodivergent brain: I know it's hard to trust the…read moreprocess, but take it from this mom: "trust the process." I know how exhausting it can be. The endless research, appointments, teacher conferences, and constant questions about how to best support your child and help them reach their full potential. I've sat through countless meetings where I was told my child was too wiggly, too silly, or not meeting expectations. I've experienced the heartbreak of camps, sports, and social situations that didn't always work out as planned. My son, Ben, has always been a foot taller than his peers, and as many parents of taller children know, people often expect maturity that doesn't necessarily match their age or developmental stage. One of Ben's biggest struggles has been tunnel vision, Executive functioning skills, and maturity. Today marks a huge milestone: Ben has officially graduated from Occupational Therapy. This accomplishment didn't happen overnight. It took years of hard work, patience, consistency, and guidance. Mrs. Alex and Mrs. Hannah have been instrumental in helping Ben develop the skills, confidence, and self-awareness he needed to grow into the amazing young man he is becoming. They met him where he was, celebrated his strengths, and gave him the tools to succeed in a way that worked for him. I would also like to thank April in the back office. From scheduling appointments to helping our family navigate the logistics over the years, she was always kind, welcoming, and supportive. The little things matter, and her warmth and care helped make every visit a positive experience. Watching Ben grow and mature has been one of the greatest joys of my life, and I truly couldn't have done it without this incredible team. Their dedication, compassion, expertise, and belief in my son made all the difference. From the bottom of my heart, thank you, Mrs. Alex, Mrs. Hannah, and April. You have all played an important role in Ben's journey, and our family will be forever grateful.

Such a fun and welcoming place for kids! The environment is playful, supportive, and truly built…read morewith kids in mind. They offer wonderful events for the community and go above and beyond to make every child feel seen and celebrated. The OT services are thoughtful, individualized, and neurodiversity-affirming. It's clear the team truly understands and values each child's unique strengths.

I had purchased a course online from a physical therapist that did not help my son learn to crawl…read moreafter doing the suggested practices for 3 weeks (he army crawled for two months). Two days after my son saw Scott and he now crawls 100% of the time! Scott was experienced and personable and would 100% go back to him again if I have any other issues!

My grandson has been seeing Scott for a few years now. I cannot say enough good things about the…read morecare and love he has received at Kidsteps. Not only is Scott experienced, he is kind, humorous and caring. He never gives up and, in the kindest way, keeps my grandson from giving up too.