Had my 2007 Toyota Solara SE coupe towed there at the end of summer 2024. Got it back after just a…read morefew days. Ran good on the way home but never again. Went to look at the gas pump because I smelled so much gas, turns out they LITERALLY USED ZIP TIES to hold the hoses into place... Instead of buying the correct clip. At least they didn't charge an arm and a leg. Now I just need to find somewhere else to take that same car to get it professionally looked at and fixed. I'd also like to add that I had thousands set aside to pay this shop to get it running good.. so budget wasn't an issue.

I had a great experience at Lind Automotive. Jack was honest, professional, and got my car repaired…read morequickly. He explained everything clearly and the pricing was well worth it. The car runs great now, definitely recommend!

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

way over priced ask 600$ to unhook truck from trailer check the prices before serviceread more

We were given an estimate prior to the service appt that was detailed so we knew what expense to…read moreexpect. We scheduled our appointment, dropped our car off the evening before , and were in communication with Tilton's a few times the next day to figure out pick up. ( at a previous appt they offered to pick me up to return to get my car but we didn't need that this time ). We have used Tilton's for over 20! years and have always been satisfied . They are honest and they do great work.

It was easy to schedule online. They have always been prompt at finishing the work by the…read morerequested time.

Friendly, trustworthy staff. Extremely clean, dog friendly, snacks and beverages available while…read moreyou wait. Family, friendly bathroom with changing table and spotless, might I add! Overall extremely impressed! Highly recommend Christian Brothers for your automotive needs. Having car repairs or maintenance is typically pretty worrisome so, go see these guys and let them ease your mind. Thank you, gentlemen. Sincerely, Candice & Winter

To say they are thorough here is an understatement...having your car serviced here is like a walk…read morethrough tomorrow land. They truly go above and beyond service-wise. Friendly, fast and friendly!

We have regularly used the Firestone locations on Morse Road ( Columbus ) and now their location…read more on Reed Road ( border of Upper Arlington and Columbus ) and never had any issue with their work. Highly recommended !

I went in to get my brakes fixed and it took 6.5 hours. It took them 3.5 to put brake fluid in…read morebecause it took 4 hours to get it ordered. They didn't provide an update unless I asked. Slowest Firestone ever.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

Best decision I ever made!!! As a AAA member I never thought…read moreto use AAA as car repair services. My car didn't start and I reached out to AAA to come and give me a jump The battery was originally bought by AAA 2 years prior. When the service technician visited me he realized the issue isn't the battery but the alternator. He told me to contact a AAA location in Gahanna for the repair. I called the location I spoke to Chris who was very knowledgeable and told me an estimate. He even recommended that I had the car towed to the location the day before so they can get right to work starting on it the next day. Making my appointment online was very easy. With my AAA membership I requested an oil change to be done on the same day that my car was being repaired. Once my car had gone through the diagnostic portion Chris called me to verify it is the alternator review the estimate and told me he will give me a call when the job is done. When the job was finally finished the estimate was the same I got a great discount using my AAA membership. Five stars excellent service excellent customer service from Chris. I would recommend this place and if I have any more car issues I will go to AAA.

Sept 2025 my son's fusion had a caliper bolt come out , supposedly replaced rear calipers rotors…read moreand pads . 19,000 miles later have no pads left , the rotors are extremely pitted find it hard to believe that anything was replaced other than the caliper ...maybe . Basically cost me $2100 for less than a year

A-1 Body and Frame has been our go to for auto body repairs for 20 years. Multiple cars, multiple…read morerepairs thru the years. Most recently our GV80 needed repair of the damaged tailgate . All was done perfectly in the time frame we were given. Highly, highly recommend A-1. (Dianne W)

Always have had a good experience with Jay and A-1. Keeps us…read moreup to date and works with the insurance company well.

Mike did a great job for me. My Mitsubishi outlander sport need brake pads, rotors, and calipers…read more Great job and great price.

Mike and his team got me in, diagnosed my brake issue, kept me updated, got it fixed same day. I…read moreappreciated Mike's kind and helpful approach. I appreciated their help getting everything resolved and being treated well.

charged me for an inspection when it was supposed to one free with an oil change and didnt even do…read morethe oil change. will not be returning, also overpriced. did not perform the service i requested.

I'd give zero stars if I could. Stay away from this location. I had an appointment at 1PM and…read moredropped my car off for new brakes and was told it would be done in an hour and half. When I called 3 hours later at 4PM I was told they were playing "catch up, pushed my car back and hadn't even started the work on my car!! Had the audacity to ask me, what would the latest time you could pick it up?' Huh? I needed my car back after 3 hours I have no latest time to come get it. Very unprofessional, incompetent group of employees working at this store.