Rocking chair has already been replaced once under warranty. Going for round 2. Can't wait for…read moreanother month of waiting for the service tech again, taking more time off work, and continuing to deal with amazing squeak that this chair has. Honestly this place is absolute scam. I'd shop temu or ali baba before stepping foot in here again. What a rip. Complete garbage. The ratings for this lede products, just can't be low enough. There's 0 value here. The company is worse to deal than Xfinity or a used car salesman. I'm disgusted with myself for waisting a penny even here. To be clear as have the rocking chair and are going on our third rocking system in 17 months. STAY AWAY

Finally got the furniture we ordered. After two beds were delivered broken, Bob's sent out a repair…read moreperson 10 days after the initial delivery. All they could do is confirm that the two beds were not fixable. Uh, yes, your delivery assembly team told you that already. I thought they were coming out with new parts to fix the two beds. Nope. Next they promised to send new beds the following week. Following week, the King replacement worked, but the new Queen bed that was delivered was also unable to be assembled. I told the rep on the phone that I wanted all of it returned and my money refunded because I'm concerned about how long this furniture will last if it can't even get delivered without being broken. He offered a small refund of a portion of our bill and promised to assemble the next bed ahead of time to ensure no issues. The following week, the bed was once again not working, and had obvioisly not been assembled before delivery as promised. This time my husband who is an aviation engineer and DIY handyman around the house helped troubleshoot the assembly and managed to get the drawers installed and working (for now). We had guests coming the next day so weren't able to restart the furniture search. I'm just grateful my husband was able to troubleshoot the furniture. We will not ever shop at Bob's again. The 2 stars is because their delivery teams, their repair person, their salesperson at the store and their customer service teams were all extremely nice. Bob's just doesn't make good furniture. That's a problem. Three Queen deliveries and 3 were unrepairable or needing to be repaired. Unacceptable.

From entering the store to delivery and set up, a great experience. Dave the salesman was patient…read moreand very informative and we weren't the only customers in the store! The delivery guys were within the delivery window, very courteous, and fast. Total time at my house was around twenty minutes. Great mattress, great service, great price.

If you are searching for a mattress come here and ask for Bryan. Bryan is very knowledgeable about…read moredifferent types of mattresses. He took the time to show us what's available and even talked about other mattresses not in store. He was very friendly, easy to talk to and very patient. We were still trying out mattresses by the time they closed but he never tried to rush us out. Their prices are comparable to others and they have a four month price match if your bed drops in price. The store was nice and clean, which is important as many people are constantly trying out beds and pillows. Thank you again Bryan for helping us find the perfect mattress!

Patti and I stopped in your Maple Grove store as our first stop in our search for a new mattress…read morewith no intention of buying, we were just there to start our research. Then we met Charlotte. She was so knowledgeable about the products you sell and so personable we were able to discuss our needs and wants and to select the mattress that was just right for us! What luck for us that Charlotte met us at the door.

I came in yesterday after going to Bobs only to find out that "in stock" doesn't mean in stock at…read morethe store, but at their warehouse in Chicago lol. I needed a full bed frame for our spare room since family was coming. I needed something same day or next day. I called to check what they had and Stevie helped me over the phone, going through all my options and what they had in stock. She had what I needed! So we headed over and made the purchase. I got a bed frame, the metal frame, and box spring for $350! Great price! She was great! The process was quick and she went above and beyond helping us. 5 star service! And Aaron at the store was so nice to help us tie down the box spring to the car. We made it home just fine and had everything we needed. Will definitely be back! Thank you Stevie and Aaron from American Freight!

Walked in store was in there for 15 minutes. Nobody asked if we wanted help nothing very poor…read morecustomer service. Walked out went bought our product elsewhere.

We were searching for a couch for our new apartment and boy did we leave dissapointed in the…read morecustomer service level here. The furniture is good and they have some nice pieces at good prices but that older hispanic lady they have selling is the rudest person I have met! We went in asking about pricing as we had seen the same couch at another place for $800 and we asked this lady if she could lower the price, she said she could do $900 and something (honestly with all the irritation I felt of what she said I forgot the exact amount) I asked if she could do the same or a little lower of the $800 we saw at the other store. We understand if it can't be lowered we were even willing to pay the amount she told us and with a simple "We're sorry, we can't go that low" would be enough but no!! This lady told us in the most sarcastic voice " Well you better run and go to that other store because you won't get that price here with us!" We ignored it and chalked it up to her having a bad day or something and decided to leave since we were feeling irritated at this point but again she follows my husband and I as we're exiting and proceeds to tell us once more in a sarcastic tone "Run, Run! hurry and go to that other store because you won't find that price here". That was completely unnecessary!!!! She was practically kicking us out of the store! This was not the first time we came here. We had visited 2 weeks prior and we were taken aback by how rude and condescending she was but again us being nice, thought she had a bad day or something. Definitly will not visit this place again unless that lady is gone and I WILL tell all friends and family not to visit this store when that lady is there!! Furniture is good but we can find the same somewhere else where we will actually be treated NICELY and welcomed!

If you like Ashley furniture, then this is the place for you. The show room is quite expansive,…read morewith many different floor samples to check out. There is also a digital board, sort of like a giant ipad, where you can look at other furniture, and colors. The prices probably aren't the cheapest, but are discounted nicely, with better quality furniture. The service is friendly, and they leave you mostly alone, but check often to see if you have questions. The delivery of our sectional was flawless, and the guys were quite friendly.

Do not use their delivery! I was literally standing in front…read moreof my home and they parked an unmarked truck, never stepped foot outside of the truck, never called or texted, then drove away saying I was not available! Completely unacceptable!

I had an awesome experience today. Thomas M. Was attentive and helpful. The selection in this…read moreparticular showroom is extensive. There is definitely something for everyone.

Family owed. friendly staff. Excellent inventory. Affordable prices. Wonderful customer service!…read moreWe furnished new apartment for my young adult son and purchased all items in one place! I highly Geneva Discount Furniture.

We shopped around at all the larger furniture stores before popping into this local store, and…read moreGeneva had the best prices by far! It's a smaller shop, but they happened to have the perfect sectional sofa for our space. The owner was quick to answer any question we had and taught us a few helpful tips about furniture shopping. At other shops we felt pressure from the sales person to purchase, but not here. We checked out the shop on a weekday night and went home to think over our options. When we decided to purchase, the process was smooth and we had our new couch delivered just 3 days later! The delivery team was professional and friendly. They had a difficult task maneuvering a sectional couch down our narrow stairway, but they made it happen with zero damage to our home! We were impressed by the whole experience, and would certainly recommend Geneva Discount Furniture to others!

I spent more than two hours at the Bloomington HOM looking for a petite power recliner that would…read morebe a good fit for my 5'3" 90-year-old frame. Salesman Daniel Baker was attentive and patient, allowing me to sit by myself for 15 minutes or so in each chair (I recommend this "try-out period" for anyone but especially the elderly). I was ready to buy a Flexsteel Zecliner Petite Model 2, only to learn it came in dove grey and no other color, the only Flexsteel petite that had this limitation. Ridiculous restriction on a $1,700 recliner! I wanted a custom color, so this was a dealbreaker. I had to settle for a Collage power model at La-Z-Boy that is not half as good. In fact, I'm now sewing a pillow to make a headrest as the La-Z-Boy did not offer a power headrest. Sheesh, what an industry! At least I got it on sale, bringing the $2,220 price down to $1,084.

Purchased a power reclining sofa from Hom the side back cushion was uneven Hom furniture sent…read moresomeone out to look at it he said the frame was bent during shipping also the material was fraying on the arms only had it for a couple of months we took out the extended warranty we have not heard from them since he came out to look at it, will never do business with Hom Furniture again.