Pam is excellent! I FINALLY found someone who is consistently wonderful with my hair after 4 years…read moreof trying different reputable salons throughout Boulder county. Pam has done a great job with my color, cut, highlights, lowlights and general hair maintenance consistently since the first time I had her do my hair. I'm never disappointed or traumatized, she listens and has been helping my hair look and feel softer, stylish, healthier, and shiny again. She is also a very nice person and fun to visit with at each appointment.

I'm so glad I found Miss Pam. I moved from L.A. where most stylists are super current the latest…read moretrends and techniques. I found finding the right stylist in Longmont a challenge and then I found Pam. Since then I've been dark brunette, ombré, blonde and back again. She's super fun and personable not to mention a color wizard. I bring in a picture and she immediately talks me through what she's going to do to achieve that look and magically it ends of looking like the picture. She's also does a super job cutting my hair.

Melissa has been doing my hair for the last 2 years and she is the absolute best!…read more We've done partial highlights, full highlights, and ombré and each time I am so happy with how my hair turns out. Her prices are affordable and she has a diverse product selection that a big salon can't offer its clientele. Most importantly, Melissa is the sweetest person and is so friendly that you leave with a smile on your face (in addition to a killer head of hair).

Melissa is absolutely spectacular! Her prices are more than reasonable and she is incredibly…read moreconsistent with how well she cuts my hair. She's extremely attentive and a blast to talk with. I couldn't imagine getting my haircut by anyone else.

I've been mulling over writing this review for days, but I've come to the conclusion that if I'd…read moreseen a review like mine before I went, I wouldn't have such a terrible haircut. My stylist was very nice and we had great conversation. Unfortunately, however, she didn't do anything close to what I asked for. I wear glasses, so i couldn't really see in the mirror and I was turned away from the mirror so I couldn't even see it when I left. She didn't even bother to show me the back. It wasn't until I got home that I saw that not only was it so so so much shorter than I'd asked for, but it's just an all around bad haircut. She was very heavy handed with the razor so the few places I do have a little length, it's thin and frizzy. Full disclosure: I had cut my own hair (I'm a former stylist) and made a mistake on one side. I was very clear on what I wanted. I said I wanted to keep as much as I could as I'm trying to grow it out, and I just needed the other side evened up with the side I went too short on. I even included that I didn't want it "spikey"! I provided 3 pictures, all pretty similar, and my hair was plenty long enough for all of them. When I went in, my hair was just over 6 inches all around. Now, it's less than 2, uneven, tapered to about 1 inch above my ear, then 2 inches right below it creating weird bumps in the over all style. She kept my bangs (thankfully) but directly behind, it's so short it's spikey, exactly what I said I didn't want. It's not just that it's just too short, it's a terrible haircut, and there's nothing I can do to make it better until it grows out. My goal isn't to bad mouth the salon or the stylist, she was great working with me to get me in and really seemed to listen to me, but this truly is the worst haircut I've ever had. It will take several months before I can even fix it. Even though it's incredibly embarrassing, I've actually decided to add the pictures because I think it's necessary to see how bad it really is. Sadly it's been almost 2 weeks and not a single person from the salon reached out to offer to try to even it out or make it better in any way. No accountability for mistakes. Feel free to remember that before choosing this salon.

I've been going to New Image Salon for years now. Tiffany is such a personable and professional…read morestylist. She is always accommodating and always does a fantastic job!

Jaz is absolutely amazing! She will listen to exactly what you want and then she works her magic…read moreand your hair turns out like you wanted. She's very friendly and has a great positive attitude. She's on time with her clients and is gentle on your hair. I recommend anyone that has color treated hair that is looking for a new specialist to come see Jaz!

I had a really disappointing experience here. I left a review, deleted it, but I changed my mind. I…read morewant people to know. I scheduled an appointment online and was contacted by Jaz two hours before my appointment to cancel. She rescheduled for the next day. Jaz again canceled two hours before my appointment. At that point, I wouldn't be able to find another salon for the interview I wanted to cut my hair for. Anyway, so Jaz offers me a free deep condition. I tell her I'd rather a discounted haircut and that I don't use conditioner. She agrees. I will go ahead and spoil this by saying she did not give me the discount and did put conditioner in my hair after saying she was "just wetting it" when I told her I'd already washed my hair. I had a specific inspo in mind. I'd been growing my hair out for it. I wanted a Ramona Flowers type thing but with a blunt cut because of my hair type. Jaz sloppily stuck two pieces up and when she cut them they were super unevenly distributed. One was made of like 5 hairs and one was thick like I wanted. She blamed it on my cowlick which makes no sense. I went home and cut it. I was a little disappointed but whatever. Until I realized later that the conditioner had been hiding a pretty not blunt cut otherwise. I am so upset. It was an expensive cut, she made me wait like a week beyond my appointment for it, didn't give me my discount, and when I contacted her to tell her that I didn't like it, she said I could rebook. As if I'm giving her another $50. And mind you, she took like 30 minutes on it! No time at all. I have no idea what I did to this lady. Invest in a three way mirror, y'all. Customer service is down the drain.

I am a big fan of Krista. She is an amazing stylist. If you are looking for a superb stylist you…read morewon't be disappointed at her salon. You have her total attention and no big studio drama!!

Lisa is a highly skilled and personable hair stylist. She really listens to what you want, and the…read moreresults are outstanding. I especially like the atmosphere of this place -- instead of being out in the open and a long line of mirrors, each stylist has their own private room, but it costs the same as anywhere else I've been in town (besides the chain places). It was nice to have a distraction free space, and a private conversation, very clean and bright too. She does cuts, color, waxing, styling -- her shampoos are like luxurious massages & her blow-outs last days. Highly recommend!

Cheryl is the best stylist in Boulder. She will sit down with me and listen to how I like to wear…read moremy hair. She will make suggestions and recommendations if I ask for some. She always does amazing cuts and colors. She has been my stylist for several years and I would not go anywhere else. I highly recommend Beauty Underground.

Third time getting my long pixie haircut and absolutely love it. Amanda Corte was my hairstylist,…read moreand she perfects it each time. This time I requested to make it a bit different with an undercut and as always she did a swell job! Below is what she does to get it right each time: 1) takes her time and listens to the customers need 2) then she perfects it until it reaches her satisfaction level (spends a good hour on it every time) 3) throughout the cut she makes suggestions if she feels what can be done to bring the most to it 4) makes sure its a low maintenance cut and sits well without any styling Make sure to call at least a month in advance to get an appointment with her. That will be the only negative :)

Sloppy Mess at 5-Star Prices I spent $200 for the worst cut…read moreand color of my life. For a place that is marketing itself as a high-end Boulder salon, I have to say that absolutely nothing about my experience at 1313a Salon was high-end. This was my first haircut/color post pandemic and I was so excited to walk out of the salon feeling great; feeling like myself again but that is just not what happened. This was my first time trying out the salon and I researched reviews copiously before choosing it. I made an appointment with Amanda. The salon is a bright, clean spot, however when I walked in for my appointment on a Saturday morning, the receptionist was getting her hair done at the front desk! This didn't exactly give off vibes of professionalism. I came in for a trim and to color my hair so that it would be as close to my natural ash/cool brown as possible. I have (or rather, had) long hair and wanted to keep as much length as possible. I understand that my ends were in rough shape, but I was shocked at how short my hair was when I left. It didn't at all resemble what I asked for. The color was the worst part. I've been to other salons in town where the stylists explain the color they choose, they show you the swatch they suggest. Amanda didn't discuss any of that with me, she just chose what she thought matched and told me she'd leave it on longer since it was an ammonia-free dye and wanted to achieve better coverage. I trusted that she knew what she was doing - this was also a mistake. First seeing the color of my hair in the bright salon lighting, I thought that it looked a bit dark, but it wasn't until I got home that I realized just how incredibly dark it was. It had no resemblance whatsoever to my natural hair color! It looked nearly coal black and was very severe, especially going into summer. I still can't stand the sight of it and who knows what it will look like as it grows out. And even worse, after the fact I found out that Amanda used permanent dye because "semi-permanent wouldn't cover the grey." I wish she would have told me that before dyeing. I have never in my life had my hair colored with anything but semi-permanent and it covered the grey just fine. Also, my forehead was dyed dark; when I got home I saw that I had dye spots on my cheek, nose, and on my ears and had to scrub my face with rubbing alcohol to remove it. I also realized that the new shirt I wore to the salon had dye on it as a result of the careless experience - there was dye on the collar, a dye spot on both the back and on the front of the shirt. I waited 15 months to get my hair done by professionals precisely to avoid such a situation! This is absolutely not the sloppy mess one expects from a high-end salon. Ultimately, I understand that mistakes happen; we're all human. The issue I have is how Amanda and the salon chose to resolve the situation when I called to express my unhappiness with their services. On the Monday following my appointment, I called the salon to let them know I was unhappy with my experience, that my color was far too dark and unnatural and that I didn't know if it was a bad match or if the color was simply left on too long. I asked if there was anything Amanda could please do to help me get it back to my natural color. The receptionist spoke to her and told me, "Amanda said she could **come in on her day off** on June 2 (nearly a week and a half later) and she doesn't know if she'd have to strip the color out and highlight or what." This is 100% not what a customer wants to hear - absolutely horrible customer service. I would never want someone to have to come in on their day off, however this ordeal has been a waste of MY time and MY money. I spent more than two hours in the chair and nearly $200 to leave completely disappointed and feeling awful about the way I look. There was no apology and I did not get the impression that the salon was at all concerned that they had a very unhappy customer on their hands - and someone who would have been a repeat customer had they been taken care of and treated well. I really dislike leaving negative reviews, however I rely on honest reviews heavily and wanted to share my experiences so that others can hopefully avoid the same mistake. There are many salons in Boulder that have talented stylists, provide good customer service, and own their mistakes. On that note: Does anyone know a good place in town where I can go to get my color fixed?