We've purchased a few bikes here and it's always been a good experience. We've done several…read moreservices and repairs here too. Customer service is top notch.

A friend had recommended this place to us since they got their bike there and we decided to just go…read morecheck out their selection and maybe get some tips on what kind of bike would work best for us. A lady asked us if we needed help and actually helped us through the whole process. We actually ended up testing and buying a new bike. She was very helpful on which bike and how to maintain it. The bikes are a bit expensive and a little out of our budget but we figured that if we wanted a nice and quality bike that it was good to spend the extra cash. They have the basic warranty and free tune up after 4-6 months. Very helpful staff and great selection of bikes. I would recommend this place to others for sure!

Have not been here since the pandemic. Have mid-line Giant & needed both inner tubes replaced as I…read morehave not ridden it since the pandemic. LOL. Dropped bike off & they were done within 3 hours. Before I have had that bike service here. The only problem at this location is they are so close to the entrance of the shopping center. that sometimes it is hard to park/back out of the space. 5-stars for service.

Thank you for your expedition service.I appreciate your time and effort in a timely mannerread more

Tony won't just assemble or repair your bicycle, he will love and take care of your bike like it's…read morehis own, and (if like me you are a novice biker) he will help you understand all its features and nuances so you get the best enjoyment and use out of it possible. You'll be surprised how nuanced bikes can be - especially when there are multiple gears and speed options. Don't waste time on anybody else - he'll even come to your home to pick it up and drop it off at any time of mutual convenience. Just call Tony now! :)

From the owner: we offer pickup and delivery service in hillsborough & pinellas....we service most models both…read morebicycle and ebike. visit our website to submit repair request.

The owner of this shop has quite an attitude. My boyfriend bought brand named gloves from this shop…read moreand they ripped within 2 hours of a bike ride. Not the shops fault. As any regular person would do, you go back to the place you bought it from to return it. We showed up with the gloves and packaging that it came with. We were really nice, explained what happened, the gloves were in brand new condition but the seeming came loose on one of the gloves. We asked if we could simply return or exchange the gloves and before we could finish the rest of what we were saying we were cut off and told "No sorry we don't deal with that that's not our problem thats under Foxes policy. You have to deal with their warranty and give them a call." We said, "Ok that's cool but we bought them from you. Could we get a receipt printed please?" Then he got all huffy and heated and started saying things like "This is not my problem I just sell Fox gloves I don't even support the brand. If I take the return from you then that means I'M the one that has to deal with Foxes warranty policies and I just don't have time for that!" and then he got defensive and said, "Look, I'm a small business owner, I can't take that kind of hit! I bring in around $10,000 a year I think Fox can take a bigger hit than that for a return." And kept complaining about how hard it is to be a small business owner. We explained to him that we understand because we own a small business too and that we weren't trying to upset him, we're just trying to get our money back from someone. Then he went into another rant about Fox gloves and how terrible they are but he sells them because "Everyone wants to buy Fox gloves". When we tried to defuse his steaming attitude by being cool and letting him know we understand he kept cutting us off, interrupting us, and then walked away from us at the counter and said, "SEE MAN WE'RE STILL TALKING ABOUT THIS! I'm not having this conversation with you anymore. It's all the same I've heard the story about Fox a million times. You just want a pair of free gloves!" Um no? We literally bought them from you for $26 and some change. He treated us as if we were attacking him about a return on gloves. I hate to imagine what this guy is like when someone actually needs help with a more expensive product when he gets this defensive over a pair of gloves that he sells but doesn't even support the product nor wants to help the customer who gave them their business. No thanks bud we'll go down to Winthrop where Bike Works is, where the owner José, would NEVER speak to us like that over a glove return. If a customer comes to you for help, own that moment with them. Go the extra mile to help them out instead of complaining about how hard your life is as a small business owner, then make the customer take care of a product that YOU carry and sell but don't even stand behind? And you want to get mad at us for buying something you don't even support when we came to your shop and bought it from you because we gave you business? And then treat us like we're stupid? We all got problems and no one cares when you push your problems on someone else especially a customer who is giving YOU business. Do not go to this shop. They can't even uphold what they promise on their site. P.S. We went to Foxes website. It says that if the shop is not an authorized dealer they don't accept warranties or returns. We called to give it a shot. They won't take the return. Which means he just didn't want to give us a return and pocket $26 instead of helping us out because we're still stuck with gloves that didn't work well. We brought our business to this place because we liked it. We could have gone anywhere else. In fact we were going to bring our bikes for a tune up which is easily $50-$75 per bike. He could have made more money off of us just by being kind and helping us out. But instead chose to shoo us away because he didn't want to deal with a glove return himself even though he sold them to us, behave rudely when we were cool with him, and were planning to give him more business. Thanks a lot.

Best bike shop i haver ever been to, the owner is the most dedicated and profesional person you can…read morefind, he will leave your bike like new and ready for the trails. I live like over an hour away but is worth it, he fix it right the first time no matter how big or small of a problem i could have. I recommend this shop 100%.

the guys in the back have worked on my bike twice. Both times, I walked in w out appointment and…read morethey fixed my bike right then and there. they were minor repairs, and one of the times they didn't even charge me. they are so friendly and fast. I kept insisting on paying them, but they wouldn't take it. I will go to them to purchase a bike or do any repairs. I trust them a lot.

Needed repairs for two bikes and brought them in for service. Rep provided service options and…read moreexplained each plan in great detail. Fast turn around and my bikes look and ride great. Exceptional and friendly customer service.

Took our Ebikes in for service. They were quick and efficient. Even cleaned them. Conveniently…read morelocated off the trail. Highly recommend

Jamie was very helpful, honest and resourceful. I left with my e-bike working properly!read more

He took over 2700.00 from us to purchase a bike for a handicapped friend of ours . He never ordered…read morethe bike from the manufacturer and moved out of his location. Does not answer the phone . If any one knows how to get a hold of him, please post on here. I will be checking often.

Not a bad spot, especially if you want to buy local…read more The guy inside is very nice and the store looks nicer inside than out. I wasn't blown away by the prices, although he *seems* cheaper than the shop in Winthrop. He does have lots of styles, makes, and models here too. I may not buy here, but may return if I need my bike serviced.