I had a very disappointing experience with 3HAC. I originally scheduled an AC maintenance…read moreappointment, but on the day of service, after waiting 4.5 hours with no communication at all, I finally received a call saying the technician would not arrive until another 2.5 hours after my scheduled time window. I was understanding about the situation and agreed to reschedule for the following week after being promised I would be the first appointment of the day to make up for the inconvenience. Unfortunately, the rescheduled appointment was just as frustrating. With only 15 minutes left in my 8 AM-1 PM appointment window, I still had not heard from anyone and had to contact the company myself. Instead of accountability, I was given excuse after excuse about why the technician did not arrive first as promised. I was even told their internet was down, which was supposedly why nobody contacted me. The lack of communication and reliability from this company is unacceptable. Customers should not have to chase down a business for updates on scheduled services. The only positive part of my experience was the technician himself--he was professional and did a great job. If he freelanced, I would absolutely hire him directly in the future. Unfortunately, because of the poor customer service and repeated scheduling issues, I will not be using 3HAC again.

3HAC is awesome! Trustworthy, reliable and fast! Brian, Jeremy and Nick were wonderful. When we had…read moreour AC issue they walked through all the necessary steps to get it fixed and got our AC working in tip top shape. We've been with them since 2018 and we let all our friends and family know to use 3HAC.

I've been a loyal customer of Momentum for years, but unfortunately, I must revise my 5-star review…read moreto a 1-star review due to questionable and unnecessary practices involving Freon charges. On one of my properties in St. Pete, the technician took pressure readings on a unit that was frozen--due to the tenants running it at 67 degrees in June. Later that day, the technician returned and "charged" the unit with Freon. However, during a follow-up inspection nearly two months later by a different technician, no leaks were found in the line set or coils, and the pressure readings were still normal. This was particularly troubling given that the unit, a Carrier system, was installed just 10 months prior with a full inspection. I initially chalked this incident up as an anomaly. But then it happened again. At another property in Tampa, I called for a simple condensate line flush, and once more, I was told the unit might "need" a Freon charge. This was absurd, as the unit had been functioning perfectly, holding temperature with no issues for months. When the rep called to discuss diagnostics, I made it explicitly clear that the conversation about Freon was premature and unnecessary. Yet, within minutes, they called back with a quote for a Freon charge. I agreed to discuss the matter, but at no point did I authorize the charge. Despite this, the company proceeded without my clear consent. Momentum was quick to provide recordings of subsequent calls to argue their case, yet suspiciously reluctant to share the initial call, where it was clear I did not approve any Freon charge. After years of entrusting Momentum with multiple properties, it's disheartening to see them resort to such deceptive practices. They are personable and persuasive over the phone, but it's clear they are taking advantage of their customers. I can no longer recommend Momentum, and I urge others to proceed with caution. ** UPDATE 3/24/2025** I strongly advise against doing business with Momentum. Recently, I discovered that they sent a fake invoice to a collections agency, which included duplicated charges that I never authorized. What makes this situation worse is that Momentum never contacted me directly about these additional charges, and instead, the next thing I knew, I was being contacted by a collections agency about an invoice that had already been paid. I have the original invoice that shows everything was paid in full, and yet this company still attempted to charge me again and escalate it to collections without any prior notice. I am now dealing with the repercussions of this error, and I have been forced to take legal action to resolve this situation. Momentum's lack of communication and disregard for accurate billing practices is unacceptable. I highly recommend that others avoid this company to prevent similar issues.

These guys are not very organized with their scheduling and communication. They require someone to…read morebe at the house which I get that but don't tell me first thing in the morning then no one shows or even contacts. Other people have to go work and have schedules. It happened twice which is why I'm leaving a review, all you have to do is COMMUNICATE

On time. Great service! Friendly service people. Knowledgeable technicians and would recommend.read more

Nobody else would come out on the Thursday before Labor Day, but Ethan did. They fixed our problem…read morerapidly and got our business back up and running. Couldn't be happier. Highly recommended.

David Martinez came to check on the aircon unit because it wasn't cooling down to the preset temp…read more He had identified a number of possible issues - clogging of drain line, leaking and insufficient refrigerant. The estimates of all these will amount to a big sum. After some explanations on the issues, I've decided to spread out the fixings so as to spread out the spending. David was on time, patient and willing to explain the procedures. I'd highly recommend him and the company. Rae from the office was very helpful in handling all the scheduling. Thank you.

I have used Hot 2 Cold over the last two years for different ac units. They have always been fast…read moreand easy to work with. I called in yesterday (Sunday) and Michael was here by ten and ac was fixed by noon. Great job and super customer service.

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.

I was quoted close to $600 to install a new faucet, which took my brother in law about 20 minutes…read moreto install. Additionally, I was told I would only be charged $37 for someone to come out, but I ended up being charged $51. I was very upset with the lack of transparency and the overpriced services offered.

I waited for several days after I was to receive a call from them. They said they would follow up…read morewith us after providing an 'estimate.' They never called, hence the 2 stars. They charged $29 for a 'trip charge.' But the estimate was free beyond that. You get the $29 back if you choose to let them do their repairs. Two people showed up. We told them the issue and they walked through. The one doing all of the talking said several times how this is 'bad, horrible.' And that was 'not up to Code' and 'who would do something like this!?' His tone was very negative and being a person who tries to be respectful of everyone I found it very hard to let him continue berating our home. When he was done our estimate was anywhere from $1500 to $9000 depending on the items they repaired. There was no measuring other than guesstimating. There were a lot of numbers being thrown out and we have no idea how he even came up with them. So, no follow up, a guessing game of numbers as to the total $ and an over all negative attitude really left me with a bad feeling about them.

We learned our A/C would not come on on Veterans Day weekend when we were experiencing thermostat…read moreerrors. Mike came out and was able to diagnose the issue, a short in the outside unit caused a board in the blower to burn up and malfunction. Mike made sure all the replacement parts necessary for the repair were covered under our existing 10 year Rheem warranty. The next morning, Laura in the office was great in letting us know when to expect the repair technician to show up. Just hours later we back up and running with a fully operational and tested system. TOP NOTCH DIAGNOSTIC SKILLS, PROFESSIONALISM, RESPONSIVE, THOROUGH, and HONEST - Al and Le' Delisle

I have used Frosty's A/C service for annual maintenance of my Ruud system for the past 3 years. The…read moresystem was installed in 2017 by another company who did not respond to my request for a maintenance contract after the 1st year. Frosty's is an authorized warranty repair company for Ruud systems. They have always been extremely responsive to any service issues I have had and technicians always polite and on time. They explain any repairs needed and associated cost up front. They stand behind their work. Costs are high but competitive with other companies. This is Florida and A/C service is essential. Unless something happens to change my mind I plan to continue using Frosty's for my annual maintenance service.

Chip came and spent hours working on the AC! He was outstanding and very knowledgeable! I give…read morehim a A+ rating and FIVE STARS! Thank you chip!

This company installed new AC in my mother's home a few years back…read more I can't stress enough what a bad job it was. They installed it so you physically, can not change the filter. The old duct work was left, and a 2nd vent was put in, but the old vent was left thee, and without a filter, so the dust built up in the ducts and has to be cleaned out again. Then later on, we found out the water heater could not be removed due to the AC installation. So to do so, the plumber has to remove AC handler, remove the heater, and then replace the AC handler. Just careless workmanship. Not recommended.