Feel very comfortable with this office. I may not look nervous at the dentist but I really am…read moreterrified. Dr.Patch and his team have always made me feel comfortable. I do recommend them 100% I don't feel pressured at all to get services done either. Their teeth cleaning is good. They don't polish your teeth like other offices I have been to in the past. Maybe I need to ask but over all good cleaning. I had root canal done and dr. Patch was very gentle and kind allowed for breaks if needed. They do give you option to watch Netflix during your procedure. Which is cool if you need a distraction. And they give complimentary facials after cleaning. Also call for correct office hours. I don't think they have updated their website. Dr. Patch is the dentist there not the one on their website.

I really debated on writing this review but I think people and the owner needs to know how Mandi is…read moretreating people. I gave this place three stars because overall my experience was ok. I started coming here about 9 months ago. I worked at a facility with children with mental health complications, it was a group home. I was assaulted by one of my students and broke two of my teeth. I had to have a crown put on one and a tooth pulled, an implant placed and then the new crown put on the implant. When I first started coming to Riverton Dental it was great. They helped me immensely with Workmans Comp. I called them when everything first happened and they said they had worked with Workmans comp before. They did a majority of the work at Riverton Dental, I had my Implant placed at Salt Water Dental. Mandi told me that those offices work together when implants are placed. I loved Salt Water Dental. They are beyond kind there, I even confided in Dr. Jensen about what was going on at Riverton Dental. He apologized on their behalf and asked me to give them another chance. That he goes from Salt Lake to Riverton Dental for his work and wouldn't go anywhere else. Come to find out the reason he was telling me this is because is he the owner of both Riverton Dental and Salt Water Dental. Now getting to the real issues. Lindsay called me Monday the 17th to make an appointment to get the crown placed on my implant for Wednesday the 19th of February, I asked her if she had any sooner appointments because I was beyond excited and she said no, I asked her to call me if she had any cancelled appointments because I live close to the office and would like to get in ASAP. She was kind and told me yes. Wednesday came and I got a call first thing in the morning, I thought they were calling me to tell me to come in early. It was Mandi. She was letting me know that she was not going to place the crown because my workman's comp had not paid her. She was not able to get ahold of him and they were not calling her back. I ended up asking her to give me workman's comp phone number and I called and they picked up first ring. We ended up three waying Mandi, he let her know that she had not sent in any of the bills and if she sent him the bills he would get a check out the same day for they to place the implant. She thanked him and hung up. I called Mandi back. She still said she is not going to place the crown until she got payment and a few other things she said to me that was uncalled for was "Its your fault that insurance has not paid me, they are your insurance and your problem not mine." another thing, one of my teeth were in the process of decaying, so I think that is one of the reasons it broke as easy as it did but she said "We both know that break didn't happen at work and you are lucky that workman comp is paying for that" if you work for a dental office why would you say something like that? I didn't even get an apology for it. Just so that she knows everything that happened to me is a video tape at my work and they can see it broke my teeth. We had great video cameras and they took pictures after and sent them to my "insurance" I fully recommend Dr Jensen at Salt Water, however I do not recommend Riverton Dental. I ended up going to a different office to have the implant placed. That office was great. They were the one that told me more about what was going on Riverton Dental and how many complaints they are getting. We actually had a conference call with Dr. Jensen. He ended up releasing the tooth to the new dental office. He did say a couple things that stood out to me that was a little bit upsetting. He said "We need to give her the tooth and put this down as a bad experience and cut ties" He is a great dentist but he needs to know what is going on in his other offices. If it was me as the owner I would want to know what was going on. Mandi did tell me as well if I wrote this review that she was going to "challenge" the review. She can try to challenge the review but what I know what my experience was.

My 17 year old and my 15 year old went to get their teeth cleaned and ended up getting a panoramic…read moreX-Ray for no clinical reason that was informed to us. When I asked their answer was that it is just routine practice, and if I go against their routine practice( not let them do what they want) I should go some place else; however, this unnecessary radiation exposure to my children and Bluffdale Dental routine practice should had been explained to us before it was done to my children and not after the fact. I also asked how often children gets panoramic x-ray the doctor said about every 5 years ( assistant said every 3 to 5 years) then I asked if they had requested dental records to see last time it was done since my children are new to them( their first visit) they said NO! this is so unacceptable! what if the other dentist got this done recently; Bluffdale dental did not care enough to know this information to protect my children against unnecessary radiation exposure which can be harmful to their health. Not a sincere apology or any effort to understand the client's point of view. I am devastated. As far as the visit went my children were very impressed with how well the staff treated them.

When I switched dental practices I asked the front desk person to schedule me with an older (more…read moreseasoned if you will) dentist . Someone who's had lots of experience basically. When I showed up to my appointment I was met by Dr. Proctor who was apparently a few years out of dental school. I had to laugh and I explained to him I asked for the seasoned dentist upfront due to my fear of all things dentistry and wished us both luck. He was AWESOME! His personality is hilarious. He would joke when I needed a joke. Made me feel comfortable from minute one. We are many appointments, fillings and crowns in and he is still my all time favorite dentist and I've had many in my nearly sixty years. My permanent crown today went on so perfectly I was in and out in no time . Thank you Taylor for assisting ,you were great too. I'm so happy I just had to leave a review! Thank you Dr. Proctor and Taylor for looking after me.

Quality care Clean office…read more Friendly staff I recommend them to my friends and family Honest people

Dr. Willden and Dr. Hutch and their teams are awesome, they are very caring and really good with…read morehandling the dental complications from my chronic health issues.

Excellent dental hygienist, did a thorough job. Dentist was pleasant and didn't push work needed…read more Enjoyed experience.

This is sad because, I actually liked the Dentist Tony Jensen. Too bad I can't only deal with…read morehim. It's the rest of the staff that is deserving of this bad review. The hygienists are always rushed. ALWAYS. I had several different hygienists too. I have been going there twice a year for several years. I always questioned myself WHY. It was usually not a good experience, but I figured...it's twice a year. I just put up with it. However, my opinion has now changed. I definitely won't be going back. The staff is unprofessional. Especially, the office manager. I expressed my concern about their 3% fee to use our health equity debit card for an upcoming procedure. If you don't pay via check or CASH, they charge a 3% fee. No other medical offices do this, in my experience. I use my health equity card for all of our medical expenses. When I told them I won't be coming back. The office manager was extremely rude. I just received a bill from my last appointment. I declined the option for a fluoride treatment. They charged me for it anyway. I declined it due to their added fees. I nave never paid out of pocket prior for the standard exam and x rays. They must be hurting for money. Real classy Genesis Dental! I will be fighting your bogus charge.

This dentist refused to pull an infected tooth because of fear that it could (crack more) break,…read morepossibly affecting HIS insurance from malpractice?!! And he would only refer me to a very VERY expensive oral surgeon that required upfront payment of $2700 to pull my infected tooth. So, unable to afford that, I lived with it for another year and a half while it caused me much further suffering and pain. I finally found a qualified dentist who was willing to do the extraction for a mere $40 - at The Denture Company Boise. He was very kind and very fast. Helped me on the very same day I went in. Do yourself a favor and AVOID White Pine Dental at all costs. Their X-rays and referrals cost me MORE than the other dentist who actually DOES the work. The BBB should shut White Pine down.

Amazing location and staff! I should have reviewed earlier because every time I'm there it's been…read moregood! Friendly and communicative. Dr. Kathryn Cameron is attentive and skilled! I highly recommend!

I had a really disappointing experience with this office. I came in with clear concerns about my…read morebite and ongoing pain, and instead of being taken seriously, I felt completely dismissed. After a recent procedure, I could immediately tell something was off with my bite -- one side was hitting first and causing noticeable pressure and discomfort. I also started experiencing significant symptoms including headaches and what felt like migraine-type pain, which was very unusual for me. I brought this up and even went back for two follow-up visits, but my concerns were essentially brushed off each time. At my last appointment, I was told to just wait two weeks and that it would "fix itself," which was very frustrating given how uncomfortable I was. I ended up seeking a second opinion, where another dentist found that both the new filling and crown were extremely high. He spent about 30 minutes carefully adjusting my bite and explained that there was no way it would have corrected on its own. Almost immediately after the adjustment, my symptoms -- including the migraine-like headaches -- significantly improved and even resolved, which confirmed that something was wrong all along. It was upsetting to feel dismissed multiple times when something was clearly off. Being heard matters, especially when it comes to dental work that affects your bite, comfort, and overall health. I wish more time and care had been taken to listen and properly evaluate the issue instead of dismissing it.

The staff is incredibly friendly, but sadly that's the only credit I can give them. I came here in…read moreJanuary with a cracked piece off my molar and a ton of pain. Dentist initially told me I'd need to see their endodontist who only comes in part time, but after doing my "pulpectomy to get me out of pain", the dentist told me that he "had basically done all the work already, and he might as well finish it up for me and save me money and time"... however even after 2 courses of antibiotics I was still hurting up until we finally put the crown on in April, almost 4 months later at this point. I even mentioned to the dentist that, previously, I had had a root canal done here and they had missed a canal, and I was worried this was the case as I was still in pain. Dentist assured me he got everything, put the crown on, and sent me on my way. Tooth continued to hurt. I called in May and they told me to give it more time. Finally went to see a different dentist and of June, who immediately sent me to an endodontist, as I was STILL in pain. Endodontist has confirmed that the dentist missed a canal, and the infection is now so bad that we've had to change antibiotics already just trying to get it under control. Endodontist informed me that static x rays do not show the entire picture, which is all this dentist office uses, and is likely part of how this canal got missed. So now, after 7 months of pain, I'm having to pay to have a second root canal done on this same tooth.... So not only did he not save me money or time, I'm instead having to pay double, the infection is possibly down into my bone, and the pain has been absolutely unreal. Please don't trust this business with anything more than cleanings. Edit: it looks like I will likely lose my tooth even after this second root canal, as the infection was down to the bone and had been left to fester for too long. So now after 7 months of pain and paying for multiple root canals on the same tooth, I'll be without a molar.

Dr DeMille may do good work but, the office staff and billing is HORRIBLE!…read more They do not honor their own quotes and charge a lot more if you try to use insurance. After paying off the balance, they will send additional bills in the mail adding extra fees which were never discussed or included in the original quotes they have their patients sign before starting any work. When dental insurance pays more than the estimate, they won't return the extra money they collected or even apply it to future work. Even taking in the insurance EOBs (showing the insurance paid hundreds more then their estimate), they keep the extra money. Also, if THEY cancel your appt within 48 hours before the appt time, THEY CHARGE THE PATIENT a cancellation fee. Very dishonest way to conduct business.

I strongly urge others to take the billing concerns shared by previous patients seriously (Google…read moreReviews). I initially trusted the positive reviews, which unfortunately led me to this dental office--an experience I regret. Despite having active Delta Dental coverage, I was charged $39 out-of-pocket for a regional block anesthesia because, according to the office, my insurance "denied it." After personally contacting Delta Dental, they confirmed the charge should not have been applied and even contacted the dental office on my behalf. This indicates a troubling pattern of unbundling services in a way that bypasses insurance coverage. Additionally, they will try to get you to use "better quality materials" that is not covered by insurance--something not clearly explained upfront unless you ask them and to remove it they add it on and only remove if you read the paper and ask them about it (e.g Nano-Hybrid Composite). When I questioned the charges, the office threatened to send the unpaid balance to collections, citing "Utah law" as the reason patients are responsible for all uncovered portions and said they could work a "payment plan" as to balm their charge as if they are helping you instead of correcting the error. This practice also uses high-end x-ray machines and frequently performs excessive imaging, which appears more designed to increase billing than improve patient care. These unnecessary x-rays result in inflated costs to the insurance. In total, I paid $209 out-of-pocket for a routine cleaning and the removal of a single wisdom tooth (that's with having Delta Dental insurance coverage )--despite Delta Dental confirming my total out-of-pocket cost for everything should have been only $170 (So, I basically paid $39 extra (reg. block anesthesia | something I should have not been charged for - unbundling). This discrepancy raises concerns about whether this is a case of unethical billing practices or a lack of proper understanding of insurance protocols. I lean more towards unethical billing practices because this Dental Office has done it to other folks as-well, I understand mistakes, but it's happened what seems like a lot to other folks as well based on the low-star reviews, now me included. Based on my experience with billing here--and similar reports from other patients--I recommend seeking care from a dental provider that prioritizes transparent billing, ethical practices, and patient trust.

We were visiting SLC from out of town and my young daughter chipped her tooth. After doing tons of…read moresearching on Apple Maps I found Quarry was open on Saturday, what a blessing. They squeezed us in and all of the staff are amazing. Thank you so much Quarry Bend and Dr. Greg, you truly are a blessing.

Wonderful staff beautiful clinic. Dr. Randall and his whole staff truly care about your mouth…read morehealth. And its very reasonably priced, they accept most insurances.