Updated!! So I rescheduled for another appointment at…read moreBronson Family Medicine. Apparently the guy that made the previous appointment for me was not a worker there. He just happened to be their to help them out. Katelyn was very sweet and apologized for that day even though I feel like it was not her fault. Her physical assistant was very nice too. They took time to explain whatever questions that I had. I had a very good experience today and glad that I decided to reschedule!

Very personable and great service. They recognize me by face and voice and I never have a problem…read moregetting answers to my questions.

Takes forever to get dental appointment. Dealt with them years ago and got never get appointment or…read morereturn call on final fitting for dentures. There was only one person "authorized" to make appointments and that person was never in office and never returned calls. Unfortunately my Medicare advantage plan covers only "fast food" dental clinics. This one was better than the worst of them. Jury is still out on this go around.

I sent in a med refill request through mychart. It was viewed 5 mins later by their staff, 5 days…read morelater meds still arent refilled and im completely out now. They say they are closed for the memorial day weekend. What gives? I feel bad for the patients that don't have options and are stuck with this poorly run clinic.

This doctor is caring and very capable. She has been my doctor for over 10 years. She has taking…read morecare of me had to tell and I have lots of health problems. She always shows compassion. Any person who is lucky enough to have this doctor is blessed indeed.

Wonderful thorough doctor. I have followed her to three different locations. She is kind and…read moreintuitive.

Quick and efficient in the office experience. Care I received was very nice…read more The nurses were very helpful

I transferred due to my last doctor's office not holding up on the Quality Care I believe I…read moredeserve. I was recommended Megan McKenzie and Wow!! She's so kind and to have someone fully listen to my concerns is a breath of fresh air. I truly feel she has my back and is willing to run the distance for me to make sure I'm as healthy as possible. The location couldn't be any better as well! I'm actually excited to start my health journey for a change. :) Front Desk clerks were very kind and informative. The nurse was gracious and caring. This is definitely the place to go!

I thought this was going to be a great place to take my mom for geriatric care. We went here for…read morealmost a year. The NP was very nice and seemed caring. I wrote her a letter asking for help with a prescription but she never called me about it. I went into the office to ask for help with it a month later and was assured she would call me. She never did. There is absolutely no follow thru when requests are made. I tried to find out the results of a urine test and no one would get back with me. They referred her for several tests but didn't use the right diagnostic codes so her insurance would not cover them so they didn't happen. Any time you call you go thru a call center which is frustrating. Messages either aren't sent to the provider or the provider does not follow thru and return calls. I received a call from the manager about this and he said to call him if there is a problem. I tried that but he was already gone for the day at 5:15. I'm taking her back to her previous PCP who isn't a geriatric specialist, but at least he returns calls and has an educated staff so multiple phone calls are not made. I would not take my family member to this place again.

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Kalamazoo clinic today.

Wonderful doctor to work with. She is no longer with Oak Street Health. She would spend a very…read morelong time with you.

Gretchen is the best health care provider we've ever had. She listens with empathy and we never…read morefeel as though she is rushing us. She is wonderful with my son and has been a true health care partner to us as we have worked through his medical issues

Good practice. I drive an hour to see Dr Born and his friendly staff…read more I started coming here due to my unique eating style. I alternate between IF/Paleo/Carnivore/Low Carb/Long Fasting so my labs aren't standard. Dr Born and his staff are very accommodating.

I have a very serious rare illness..I have been to MAYO, SLU, just to name a few. Dr. Born is the…read moreonly doctor that was able to obtain a proper diagnosis and the subsequent treatment I needed. I truly do not believe I would be alive if it was not for the care that I received at Parchment. I am grateful.