First time at this dentist. The office is very nice and welcoming. I believe the building and…read moreshopping center is new. The receptionists were friendly. Shadaine was my dental hygienist and very informative. He made me feel very comfortable and kept me laughing. Dr. Cox was the dentist and he was also very knowledgeable, as well set my fears at ease. I will definitely coming back for my dental hygiene!

So let me start off by saying I despise going to the dentist. The last time I went to the dentist…read morewas years ago. So naturally, I was not excited about going. But let me say this, I have been twice to Grandover Village Dental and my experience has been extraordinarily pleasant each time. I mean I didn't write the review the first time because I'm like when I go back in 6 months it might be different. Nope! Same great care and pleasant staff from the time I walked in to the time I left. First, let me start off by saying I appreciate the multiple reminders about your appointment. I love the text message option! I'm super busy so this is just convenient for me. Second, my appointment was for 9am and I was called back within 10 min of that time. Next, I'm greeted by amazing dental hygienist name Nicola who was very knowledgeable and explained everything in great detail to me. So I've had the luxury of meeting both dentists. Their polite demeanor and explanations of what I needed was like music to my ears. Most dentists, "tell" what you need to do. They explained my options, told me what could wait and what was urgent. And provided me with pros and cons of my decisions. All I can say is that I'm grateful to finally be somewhere that I feel comfortable visiting every 6 months.

My son needed his bottom wisdom teeth removed and we came back to see Dr DeSalvo. In the past, my…read moreson got his upper wisdom teeth extracted and it was a great experience so without a shadow of doubt, we returned to this office. The experience was consistently positive for this second time around. Staff takes the time to go over all details, and their customer service is excellent. I also recommended them to a friend of mine whose son also needs to get tooth removal surgery.

They did a great job removing my wisdom teeth and one of my molars, so i'll give them that. But due…read moreto events before and after they're only getting one star from me. My initial consult on 1/19 itself left me unsure about them. My dental insurance is through delta given via the Atrium Health hospital system. They NEVER give us an insurance card for this. Even when i worked there. I don't know how many times I had to repeat this fact to the lady at the front desk. That alone was getting me to the point where I was close to saying F this and just leaving and asking my dentist to refer me somewhere else. She was talking to me like I was a child, because I didn't know specific information THAT I DID NOT HAVE SINCE DELTA DID NOT GIVE US AN INSURANCE CARD. But now the big kicker is a bill that I've received THREE MONTHS AFTER MY EXTRACTION, saying that we owe almost $3000 out of freaking no where. We were told that we only owed $600 and some change after insurance, so that's what we payed. and now all of a sudden we're getting a bill (which says late, but how is it a late bill if WE WERE NEVER INFORMED ABOUT IT) that says we owe almost $3000. I'll be calling in the AM to learn more, but this has tanked any good feelings I had about this business. They would never get any sort of recommendation from me to anyone I know.

Let me start by saying that I absolutely LOVE getting my teeth cleaned!! My favorite hygienist…read moreLaurie is there and she always does an amazing job cleaning my teeth and never hurts me. She listens to all of my concerns before she even gets started. Today a very sweet girl named Katelyn got my X-rays while I waited for Laurie. She was an absolute sweetheart. Let's face it we all hate getting our teeth x-rayed because it's uncomfortable but she made it as quick as possible so all was good. Dr. Brad Samuel came in to do the examination and he was thorough making sure I didn't have any issues. The office staff are wonderful as well. They are attentive to any and all questions. The office overall is very clean and soothing. If you're looking for a new dentist I HIGHLY recommend them!!!

I went to Brad Samuels for years!! As I got older my crowns and fillings need to be replaced..He…read moredecided to start doing dentures and I was one of the first victims.. Don't let him do you dentures.After the second visit to reline my teeth that was not fitted correctly in the beginning and He said, there not going to feel like your real teeth.. The dentures are not worth the 5,000 + and I still can't eat with my dentures.The dentures look like a child's teeth and partial on the bottom hurt and have never fit properly!! Don't Let Any Dentist Practice On You With Dentures.. Especially Brad Samuels..His father had to do redo my friends dentures!! Less than 1 stars

This review is long overdue but I was in High Point visiting family last year and was experiencing…read moreterrible gum irritation and inflammation from food constantly getting trapped between my molars in the very back. They gave me an appointment right away (a few other offices I called nearby were not as accommodating). Dr. Kevin re-did the filling on the very back tooth and closed the food trap between the teeth, which resolved the issue and now I don't get food stuck there anymore! He and the dental assistant (I'm sorry, I forgot her name but she was great), were very friendly and did a great job!! Dr. Kevin was very thorough and took his time to make sure he filed the filling down until I felt comfortable with the bite. I will definitely come back here if I ever have any dental issues while in town. Thanks so much!

I was just telling my friend today that she needs to make an appointment with Dr. Tkatch…read more I can't say enough good things about his practice and expertise. I'm grateful that the staff is as conscientious as he is.

My family has been seeing Dr. Bray and the staff at Deep River dentistry for the past 11 years. We…read morehave absolutely loved the care that we have gotten with them. They have always been transparent in the work being done and provided estimates prior to scheduling the work. Dr. Bray and everyone in the office has always been extremely cordial and professional while we have been there. We have done everything from routine cleanings to cavities to even a crown and all have been done with care and expertise. If you are looking for a dentist, I would highly recommend them!!

About me, if I get good service from a drive thru or a restaurant I speak to a Manager and…read morecompliment the person. Conversely, if I have an issue I'm going to let people know. I don't know what game this place plays but approach with caution. Quote a service- verbally before work gets done- then when you are at the desk ready to pay it's totally different and more expensive. I don't know if it's incompetence on the front desk staff or it's the dentist dictating this methodology. Approach with caution- better yet stay away. I'm done, my wife is done and in fact I know of two other people I used to work with I will relay my experiences. If Dr Bray had a decent personality and treated his patients better it maybe would be worth it, but this guy comes across as entitled and speaks down to his patients. Stay away!

Another great check out. Though there's been some turn over in front office and hygienist staff…read more(due to retirements), they've been able to find more great employees to build a strong, and freindly staff. Everyone is very welcoming, and Dr. Hartzell's "bed side" manor is unbeatable, and he's never suggested unnecessary upsells like past dentists I've visited. Very honest, and friendly business practices!

Always wonderful care! The office is near and clean. The staff are friendly and professional.read more

I have shared this professional office with several friends. I have had Dr. Brandenburg do two…read moremini dental implants. I am just amazed at the excellent work done. I have been so pleased with these mini dental implants. The office staff and staff have just been the best in explaining procedures, etc. The price of the mini dental implants is considerably less then traditional implants and are put in place in far less time. I highly recommend High Point Dental Care.

The service is terrible the front desk lady has the worst attitude in the history of the medical…read morefield, if you have Medicaid you will be treated differently than other patients

The level of care we receive by the Dr's and the team is wonderful. My wife is an anxious patient…read more She is always calmed and walks out so happy. I simply fall asleep in the chair. I love that they have the equipment that makes your crowns and other devices on the spot. These guys are ahead of the game doing things in-house, which respects your time. I love this team.

I don't like doing this but I need to warn people about the headache I'm dealing with. They are…read morecharging me again after I did my part, months later. My insurance was supposed to pay all but 20% and I did that. Now they are having me jump through hoops for them to ruin my credit for no reason but their mess up, not mine. I would recommend for you to go somewhere else if you don't want legal problems in the future.