I went back for my second visit to Lane DDS, and once again they exceeded my expectations. They…read morewere even able to fit me in for a cleaning on the spot, which was such a pleasant surprise. Every person I interacted with was professional, kind, and genuinely attentive. After my experiences here, I honestly can't imagine how some of the negative reviews on Yelp reflect this office. Both of my visits have been smooth, efficient, and truly positive. I'm grateful to have found a dental team I can trust.

After reviewing my billing records from Lane & Associates in Durham, I discovered that my account…read morehad a credit balance of approximately $500 that had been sitting on the account for several months. Prior to requesting the statement, I had been told that I owed a balance. When I asked for a detailed statement to confirm the amount, the document instead showed the credit on my account. After bringing this to the office's attention, a refund was issued. In addition to the billing concern, I also experienced issues during treatment and a later cleaning appointment where I felt significant discomfort and felt that my concerns during the visit were not addressed in a way that made me feel comfortable continuing care at the practice. Because of these experiences, I chose to review my records carefully and address the matter through the appropriate channels. I encourage patients to review their statements closely and to ask questions if anything about their account or treatment does not seem clear.

Let me start by saying that I absolutely LOVE getting my teeth cleaned!! My favorite hygienist…read moreLaurie is there and she always does an amazing job cleaning my teeth and never hurts me. She listens to all of my concerns before she even gets started. Today a very sweet girl named Katelyn got my X-rays while I waited for Laurie. She was an absolute sweetheart. Let's face it we all hate getting our teeth x-rayed because it's uncomfortable but she made it as quick as possible so all was good. Dr. Brad Samuel came in to do the examination and he was thorough making sure I didn't have any issues. The office staff are wonderful as well. They are attentive to any and all questions. The office overall is very clean and soothing. If you're looking for a new dentist I HIGHLY recommend them!!!

I went to Brad Samuels for years!! As I got older my crowns and fillings need to be replaced..He…read moredecided to start doing dentures and I was one of the first victims.. Don't let him do you dentures.After the second visit to reline my teeth that was not fitted correctly in the beginning and He said, there not going to feel like your real teeth.. The dentures are not worth the 5,000 + and I still can't eat with my dentures.The dentures look like a child's teeth and partial on the bottom hurt and have never fit properly!! Don't Let Any Dentist Practice On You With Dentures.. Especially Brad Samuels..His father had to do redo my friends dentures!! Less than 1 stars

This review is long overdue but I was in High Point visiting family last year and was experiencing…read moreterrible gum irritation and inflammation from food constantly getting trapped between my molars in the very back. They gave me an appointment right away (a few other offices I called nearby were not as accommodating). Dr. Kevin re-did the filling on the very back tooth and closed the food trap between the teeth, which resolved the issue and now I don't get food stuck there anymore! He and the dental assistant (I'm sorry, I forgot her name but she was great), were very friendly and did a great job!! Dr. Kevin was very thorough and took his time to make sure he filed the filling down until I felt comfortable with the bite. I will definitely come back here if I ever have any dental issues while in town. Thanks so much!

I was just telling my friend today that she needs to make an appointment with Dr. Tkatch…read more I can't say enough good things about his practice and expertise. I'm grateful that the staff is as conscientious as he is.

My family has been seeing Dr. Bray and the staff at Deep River dentistry for the past 11 years. We…read morehave absolutely loved the care that we have gotten with them. They have always been transparent in the work being done and provided estimates prior to scheduling the work. Dr. Bray and everyone in the office has always been extremely cordial and professional while we have been there. We have done everything from routine cleanings to cavities to even a crown and all have been done with care and expertise. If you are looking for a dentist, I would highly recommend them!!

About me, if I get good service from a drive thru or a restaurant I speak to a Manager and…read morecompliment the person. Conversely, if I have an issue I'm going to let people know. I don't know what game this place plays but approach with caution. Quote a service- verbally before work gets done- then when you are at the desk ready to pay it's totally different and more expensive. I don't know if it's incompetence on the front desk staff or it's the dentist dictating this methodology. Approach with caution- better yet stay away. I'm done, my wife is done and in fact I know of two other people I used to work with I will relay my experiences. If Dr Bray had a decent personality and treated his patients better it maybe would be worth it, but this guy comes across as entitled and speaks down to his patients. Stay away!

I liked my time having Dr Byrd and Ford as my dentists. They were friendly, kind and their office…read morestaff is among the best in town. Their DA's are amazing and I'm super sad to not be able to use them anymore. Unfortunately they no longer accept my insurance so I had to find another provider.

This is by far the best dentist I have been to. Have a previous bad experience, I cha fed to Jon B…read more Byrd, DDS and have had a phenomenal experience. I appreciate the car and attentiveness that Mr. Byrd and his staff has got their patients. From the front desk, to the dental assistants, hygienists and dentist- everyone is kind and explains what they are doing to provide the patient with a calm experience. All questions are answered it's great knowledge and care. I appreciate greatly how well the staff works with patients! Thank you!

Wonderful Wonderful place.!.!.! Let me tell you all how amazing this place really was. My…read morehygentist Dana was great. Made me feel super comfortable and was super nice. Dr Joel was amazing as well. Very thorough and professional. Im fairly new to the area and was very hesitant about just going to any ole dentist. This place was perfect. Thank you all from your newest patient. Amy

From the owner: Family, Cosmetic, and Implant Dentistry. We also focus on the treatment of Obstructive Sleep Apnea…read morein tandem with board certified physicians.

Needed a crown replaced, got me in less than 48 hours. Made a new one while in the chair…read more Friendly folks and very professional. Would recommend to anyone that needs emergency help or looking for a new dentist in High Point area.

Recently, my adult son with a learning disability had an appointment with Victoria Brotzman because…read morehis usual dentist was not available; I was present. My son explained that he had been experiencing stress for the last couple of years causing him to grind his teeth at night and it also affected his oral hygiene. When she asked him to explain the source of his stress, he declined to give details and gave the usual response, "It's a family issue". When he asked how long the stress would have an affect on his oral hygiene, her response, "Unit you get rid of your family".

I have been a patient of this dental office and always have an excellent experience with the office…read morestaff, the hygienist and Dr. Novak. I always feel clean and fresh and today I received a replacement composite filling which improved the look of my front teeth from a bruise injury. I always feel and look better after my visits.

I had a tooth filled and when the numbness wore off I found a sharpe edge on the filled area…read more I called in to see if I could come by and get the sharpe edge removed. They made me a appointment and I went in. It was only a tiny sharp edge to correct. Only needed seconds to correct. Dr Novak was so angry he nearly ground out the repair. His assistant was in tears. She knew he had mistreated me. I told her I would never return and have not! He clearly decided to abuse me for coming back to have it corrected. I went to another dentist and had to pay to have the tooth repair again! BTW have you noticed the only good reviews were from many years ago? Recent ones are all bad.

Fantastic mix of forward thinking care with a kind, small town loving staff. They are amazingly up…read moreto date and incredibly knowledgeable. I have a complicated history. They have met every challenge and have done amazing work! I look and feel amazing. They keep my healthy.

I've been a patient of Dr. Puckett for several years now - pretty much since he began this practice…read morein Jamestown, NC. He and his staff are wonderful. I have my whole immediate family, 4 generations!, coming here and even a cousin who regularly drives up from South Carolina for treatment. He understands pain abatement, and is great with kids. His hygienist is top-drawer. HIGHLY Recommended.

A few years ago , my husband and I both became patients of Dr Bonnick . I was a traveling nurse…read morewith genetically weak teeth , so I had seen dentists in many different States , had several root canals , crowns and even two extractions . When I had a toothache one day , I made an emergent appointment . After an ex-ray was taken , Dr Bonnick said he could not squeese me into his schedule , but advised me to see his associate ( an elderly dentist ) . This dentist recommended a tooth extraction of the second to the largest molar in the back of my left lower jaw .After much deliberation with the elderly dentist , I agreed to have my molar extracted right then . The procedure took over an hour ----the other extractions I had took a few minutes .I had a huge swelling in my jaw and neck (which I did not have before the extraction ) ,for over two weeks .I returned to see Dr Bonnick a day later because ibuprofen with excedrin and ice were not controlling my pain . he was unimpressed by the swelling and refused to order any medication for my pain .I never had an issue with narcotics and the pain I was having prevented me from going to work for a couple of days . I worked in an ICU and the only thing I could concentrate on at that time was my own pain . There were other smaller concerns I had with Dr Bonnick , but several other dentists which I had gone to were less than perfect , so my husband and I ignored the lesser issues . The biggest problem I have is that I believe ( and realistically KNOW ) , that my molar was viable and I may not have even needed a root canal to save it . I could have had a simple cavity . Sincerely , Vera G. Rogers

We've been with Dr. Bonnick since he arrived here from NY in 2004 and took over the practice of our…read moreretiring dentist, Dr. Kriegsman, and stayed with him after moving from Greensboro to his current High Point location. Debra, our hygienist, is simply the best! However, in early 2013, I had the very rare occasion to have a severe toothache, only to discover that Dr. Bonnick was unreachable until the following week during regular office hours! He sent me to another dentist for a root canal, but joked that he would like to simply extract the tooth and put in an implant. This surprised me since nothing seemed to prompt that extreme course of treatment. Also, my wife has had a number of implants with Dr. Bonnick (costing tens of thousands of dollars) and was NOT happy at all with Dr. Bonnick's procedures, responses to issues and complications, or the LACK of attention to detail by both the assistants and office staff. One only need to be forgotten about in a procedure room for an hour while in severe pain to wonder about the organization of a medical office. My own dental issue resulted in a root canal after which the tooth later cracked, necessitating an eventual extraction and implant. Rather than returning to Dr. Bonnick, whose staff seemed to have great difficulty in outlining the implant treatment plan procedures, cost, and schedule, I secured a referral to a GREAT dentist in Burlington, NC who in turn sent me to a local periodontist who specializes in "instant" implants in a quarter of the time and half the cost as those performed by Dr. Bonnick (as experienced by my wife). My implants were almost seamless as far dental procedures go and have been rock solid ever since! As an added benefit, we found the nicest and best dentist over in Burlington.