I am really impressed with the AutoZone on Washington Street. The store is always organized and…read morespotless, which is saying something given how many parts they stock. The staff is approachable, knowledgeable, and genuinely helpful with car maintenance details and matching parts. Their app makes the experience even better--you can save your car info and instantly see compatible parts, prices, and availability. The inventory updates in real time for this store and others nearby, so if something isn't in stock here, it's easy to find where it is. The loyalty program is excellent too, and the prices are always fair. Cars can be a money pit sometimes, but this AutoZone makes it easy to feel confident you're getting honest advice and good value. Every visit feels efficient and friendly, and I've even met other car enthusiasts and small business owners there. It's one of those rare places that's consistently well run and a pleasure to visit. Highly recommend!

This is also part of me going around location after location, with no luck, because the numbers I…read morecalled were of the national appointment line. This place didn't even have mechanics on duty, but the appointment line setup a time for me to go in and not so good.

Always helpful great customer service. Thank for being there! Every time I ask them to put whatever…read moreI bought on my car they alway do it with a smile.

These guys are the bomb! I needed a fuse for my 1990 Yamaha Radian which I couldn't find anywhere…read more These guys were out but they gave me the name of a place that might have them in stock. If that place didn't they offered to order them and have them within a day. Turns out they were right and the other place did have them... What other business is readily willing to provide you with their competitor's info? A business that's honest, knows what their doing and is about satisfying their customers' needs. Despite not making a sale today they still gained a customer...

These guys are the best!, Specifically Mike, Steve and Milton. They always go above and beyond to…read morehelp me save money and fix whatever issues my car has. I keep going there because of the treatment i get from these guys and their genuine disposition to help people. If you want great service and fast turnaround and people who truly care about your pocket and understand the middle class - these guys are the best! Thanks Again for Everything!

Last year I went to get my air conditioning checked. I dropped it off with an appt and I didn't…read morehear anything until the next day. They said they were still working on it. I called later the next day and they said they were still working on it. By the 3rd day I needed it back. I went in and they said they couldn't check because they didn't have the right equipment. Wasted 3 days to not even check. Because of that, the manager gave me a paper saying I could get a free oil change due to it. It's now today and I went to go in and get an oil change and the new manager said it couldn't be used because the old manager was giving it away. Waste of my time. Don't go there.

Came here two separate times for service…read more For the first time, I just replaced my brakes and rotors and might have introduced air into my brake lines so instead of bleeding my brakes and changing the fluid, I decided I'd come here instead. The service advisor was Angelo. He made sure I got taken care of as quickly as possible and despite forgetting to bring in my wheel lock, he was able to get the tech to bleed my brakes. The tech also said my brakes are fine but Angelo got him to check it again and bleed it anyways to get rid of any air. My brakes felt instantly better. Unfortunately, the reservoir was completely overfilled when I checked it so I had to go buy a syringe to remove some of the fluid myself. I also saw some fluid near the brake booster so I had to monitor it for leaks for the next couple days. This wasn't exactly the experience I expected. The second time I came in, I spoke to Angelo about getting my tire/tire valve looked at due to a flat tire. It was an hour before closing and he wanted to help but couldn't since most of the techs went home. He told me to return in the AM and he would get me helped asap. I did so the next day and he got my tire looked at, got the valve replaced, and I was good to go. It was a pretty painless experience this time. Shout out to Angelo because I was really expecting poor service but he did the best he could for me. He always kept me in the loop for what was going on while my car was in the bay.

I feel their auto repair service is like a scam. Pep Boys said my car had transmission issue…read morewithout proof while other mechanics diagnosed my car and showed me the codes with the pictures. Latest Update: My Engine Diagnoses Report provided and texted to me by Pep boys was automatically deleted after I posted my first review here. Before I made appointment to meet the shop manager named Aaron, the receptionist and the Aaron said when I came back to see Aaron again, he would give me a transmission engine report which would include all the diagnosed transmission engine codes. After spending some time and efforts, I eventually could meet Aaron, the shop manager on Saturday March 7, 2006 about 2pm. When I first met him, he took the key of my car and left. After I waited for a while then I asked receptionist why Aaron did so. The receptionist said he wanted to take your car. I told receptionist, my car was not here. Then, receptionist came in and let Aaron know. When Aaron came out, I asked him, why he wanted to take my car. Aaron said, he needed to redo the engine diagnoses to have all the engine diagnosed codes. I told Aaron, my car was not here. I then asked for my last original engine diagnose report, Aaron said it was deleted. Other mechanics said, the diagnosed engine report without diagnosed codes was considered invalid. Without diagnosed codes, they would have no idea what wrong with the transmission in this case. I have been calling the Pep Boys customer service several times, they always refused to refund me money for doing nothing and charge me $118.xx

great service quickly had my part and very reasonable price. Friendly staff and extremely helpfulread more

I call and said they have it. On the phone sound like they…read morehave everything When I get there. They don't have it Waste my time.....

My partner dropped off the car and got it back in an hour for a smashed window. They even vacuumed…read morethe glass! Fantastic price too. Counter guys were friendly. Cats were cute, the orange one really liked to be pet. Funny enough, we visited about five years ago for the same reason and left super happy too. Totally forgot it was the same place lol but it tracks

Fast service, quality service I would recommend them to anyone who is looking for a windshieldread more

This morning the rain was heavy and my windshield wipers stopped working. I was afraid to drive my…read morecar. Thankfully Advanced Auto Parts was close by. A man named Don was truly an Angel and helped me tremendously. I want to give this man 5 stars. He was genuinely an amazing person and went above and beyond to provide services in helping me fix my issue. I'm truly grateful. Thank you Don!!!

This place has a rude and disrespectful employee. I went inside and asked for a free battery…read morediagnostic. This employee came out. He ordered me to get inside my car when I stood next to him and watched him. He did not want me to see what he was doing. He said he would need me to start my engine later. He ordered me very rudely and mean and told me to get into the driver seat. I went back inside my car and watched him through the windshield. I saw him putting his foot onto my front bumper. Then he tried to twist something on the opposite side of my car. I immediately jump out from my car and he continued ordered me to get back into my car. I refused, he then told me I need to buy a new battery from them then he will tell me if the alternator is malfunction or not. I drove away and went to autozone instead. The owner and the employee in this advance auto part were always disrespectful and mean