This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

So, I scheduled an appointment with my dealer after hearing this clanging noise in my tire. They…read moresaid no problem, there's no noise. Again I brought the car back thinking they would surely hear it. No. This treatment is something I experience often. You're not hearing correctly .... I went to RELIABLE. Solved immediately. The small device that monitors tire pressure changes had disengaged and was spinning and falling inside my car tire. I have to say. I felt relieved to know I heard it!!! They took me seriously! I'm an educated teacher ... 74 yrs old. These folks heard me and heard it! l highly recommend them.

Excellent! Staff is expert and experienced in all things transmission…read more Explained everything , test drive to access car before and after service. Your local dealer just is not that experienced in transmission service. If you value you car go with the best.

Fixed my Honda it is like new again! Great shop honest and upfront!! I Take your car here for any…read moretransmission service or repairs.

A few years ago my family's auto mechanic had retired so we were looking around to find a new one…read more Clay's was recommended so I took my Toyota for its upcoming inspection. I told the mechanic I had a cracked front reflector and asked if that would affect inspection. He said it would not, but after looking at it he pointed out that there was also a separation which would allow water to enter and cause more damage. I told him I had a replacement on order and he said he could put some tape to cover it till the piece arrived. I agreed and thanked him. I didn't look closely at my itemized bill till I got home, which is when I saw a charge of $15 for him to put a 3" piece of packing tape over the cracked reflector. Now, that wasn't a huge charge and they probably would have removed the charge if I asked them to, but for me it was more a matter of principle: I wasn't told about the charge. Clay's was off our list. Around the same time, my brother found another local mechanic which we have been using since then, which is over ten years now. Counting family members and two friends we recommended, there are seven vehicles that are now regularly serviced there, and not at Clay's Automotive.

A family business, they are experts at what they do and honest. These type of places seem to be…read moredisappearing in the USA and I'm happy to find these guys. Had all types of work done on vehicles ranging from Toyota's to old Jeeps.

Very friendly and professional shop. Repairs were done correctly and at a fraction of the dealer…read moreprice. Transmissions to brakes they do it all. I trust them for repairs to my truck but more importantly to my wife's and daughter's cars.

I was quoted $5000 for a transmission replacement and wasn't told what was wrong about my old one…read moreand they wouldn't quote it either then when i said i didn't want to do it they refused to give my car back saying i had to pay $800 for "restocking fees" because they ordered the parts even tho no one ever confirmed the job was being done. They're con artists don't go here. I have text messages confirming all of the problems here.

I got my transmission rebuilt and I am totally satisfied. I was referred by another auto shop Coyle…read morebros. There service was extremely fast and the lady who answers the phone was a great help. I recommend everyone to get repairs done here. Thank you Max's you saved my wife Chevy Impala

My car has been back two additional times for. problems with the transmission. This last time has…read morebeen a nightmare. I was given one date and when the date arrived was told the shop had been broken into and my keys were stolen. Theu told they would have to get another key made. It'a been over one week and they said it was a unique key and would need several more days. when I called on the last day my truck was supposed to be ready I was then told they had trouble finding the right engine and were just dropping the engine in that day. I didn't receive a rental car just excuses and still don't have my car. It's clear that thus shop is not the quality shop it had been reported to be. Too many excuses and still problems with my car. I would not recommend this shop unless you wan to continuously be without a car.

I'd give zero stars if I could. These people "rebuilt" my trans and it took 6 more trips (my work…read moretruck no less) to get things right. They were throwing all USED parts at it to solve problems I didn't have to begin with!! Left "bands" so loose that the rear end would LOCK UP when coasting at low speeds. VERY BAD!!!! AVOID, AVOID, AVOID AT ALL COSTS!!!!! These people also had a shop in Kennett Sq. where their reputation was so bad they had to finally close shop! AVOID!!!!!!!!!!

A bunch of rip off's there were two shops one in Kennett and the one is chester. Transmissions from…read moreKennett shipped to chester shop to be worked on and then back to Kennett. I have a transmission rebuilt in July of 2015 trans just went after 7 months and is still under warranty and they are saying business was sold.... All I have heard is nothing but bad reviews and people telling me their horror stories paid 2800.00 for what now a crappy job. Now what I have to pay another 2800.00,to someone else for fixing their mistake. Save you money go somewhere else.

After having my car for over a month for a replacement transmission. I had to call every time to…read moreget updates on my car. Was told it'll be ready tomorrow, all they have to do is road test it multiple times and it wasn't ready. Gave them the deposit on 2/16/26 just got my car back 3/13/26. Once I get there to pay I was approached by one of the mechanics aggressively. He said " oh is this the bad review guy"? I said yeah and. He said why would you do that, because y'all had my car over a month, and had poor communication on updates with my car. Then he went on saying " oh that's bullshit" which now you're being unprofessional. I didn't call you out your name or use profanity. My main complaint is y'all Communication sucks. Then he goes on saying well don't bring your car back here then. God willing I won't have too.

Went for a estimate for a replacement. I don't need one after I serviced it all myself. They…read moreapproved my service and they said they will be there when I need them. All I did was freshen up the transmission fluid.

Absolutely horrific experience. Brought my truck here, he gave me a decent price, took forever and…read morethe car came back in worse shape than when I brought it there. He could've fixed it, but just was dishonest and lied about pretty much everything. Hard to imagine this guy stays in business. STAY AWAY!