Understaffed facility. No onsite wellcare, well desk or physician. If a guest feels unwell they…read moreare removed by ambulance, repeatedlt. Infections abound. The turnover rate is so high that strangers dress the patients while they are in training, then quit. The entire enterprise is solely for profit, not a healthy living place.

From the owner: At Sunrise of Dresher, we take a holistic approach to senior care, where everything we do has our…read moreresidents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

It has taken some time to process what we experienced at Gwynedd Estates while caring for our…read moremother after our father died in late 2020. Now that she is safely relocated to a high-quality assisted living facility, I feel I can document the take-always. Negatives: 1. This place has zero professional capacity to support people experiencing even minor memory issues; your loved one will be mistreated and disrespected by management. 2. The assigned medical doctor was out-of-touch and perfunctory, and appeared to be dispensing questionable medical advice. 3. The assisted living area where they "offered" to move Mom (literally minutes after Dad died) was sad and cramped--kind of like a day care dungeon. 4. The maintenance staff and "computer guy" would respond only after multiple phone calls over several days or weeks. 5. The nursing contractor tried her best. Unfortunately, she couldn't muster a consistent nursing staff. Nursing was wildly uneven, ranging from considerate to sketchy. 6. The management seemed focused on taking the big downpayment, offering minimal service and support, speculating about imaginary liability risks, and gaslighting vulnerable residents (and their kids) so they could turn over the "good real estate" to the next sucker as soon as possible. Overall, what struck us most was how much the people running the place showed almost no evidence of caring for older people or having done any actual homework into gerontology. It was a head-scratcher why most of the managers were even working there. Oh, and they were really sloppy; we kept finding out that they would make stuff up, promise to do things and not do them, and even lie about medical protocols and contractual matters, if it suited their purposes. Also, they seemed to really want to "hide" anyone who was experiencing, well, being old. It was bizarre. We'd get panicked calls that our mother was "spotted outside the dining hall." A quick check would reveal she was waiting to meet some "friends" who didn't want to walk over to get her and left her hanging. Rather than helping her, the management would call us and complain. Whatever! Positive notes: 1. The hair stylist was devoted to her clients. 2. The transportation team was very good. 3. The food was adequate, and the wait staff was high school kids who were mostly sweet. 4. The minister came through for our Dad's funeral. 5. The security folks working the gate were really nice. 6. There were a few active residents and volunteers who made things fun--like curating residents' artwork or organizing bridge or golf. 7. Several of the neighbors were quite kind, and they backed us up when management attempted to deny some minor service request, claiming the "residents' council" objected. We checked, and the leader of the council stepped up and corrected that nonsense. So it was a real mixed bag, but, unfortunately, it is the poor and dishonorable management that really spoiled the whole experience for us. But, hey, if you're into "fighting city hall" to get minimal service and you enjoy having to dog incompetent managers to do the job that your parents paid a chunk of their life savings for them to do, then this is your place! As for us, we took the financial hit to liberate our mom. We have since found an amazing place in another state. Very glad Acts is in the rear view mirror!

From the owner: Gwynedd Estates is a not-for-profit continuing care retirement community (CCRC) for people 62 and…read moreabove that combines residential apartment homes with a comprehensive range of long-term care services, including on-site assisted living and skilled care residences. One of the most unique aspects of Gwynedd Estates is its life care plan, which pre-pays any future longterm care residents may need.

My mom is currently a resident at Sunrise of Abington, the staff is both caring and attentive. They…read moremade her feel right at home instantly and made a very difficult time in her life (transitioning from her home to an assisted living facility) as easy as possible. My mind is at ease knowing that she is in good hands.

My parents moved in march 2022 and rent is being raised January 2023 almost $500!…read moreShould have been more honest and let them know every year it goes up this much! Maybe get rid of the mice with that increase!!@

I have lived at Rydal for 3 years in the independent living community. Since I joined the…read morecommunity, I've met some wonderful people and made great friends. There are many activities that I can choose to get involved with, and many external programs I can take advantage of such as trips to the orchestra, Broadway shows, spirit of Philadelphia, and a variety of museums. There are interesting internal entertainment for those days that I like to stay close by such as musicals, resident plays, and Wine Flight Wednesdays. We also celebrate holidays as a community, such as our annual Halloween party, New Years Party, Superbowl party, and more. The biggest reason I moved here was the direct train access to Philadelphia to continue my part-time work at one of local universities. In addition, Whole Foods is right next door which makes shopping convenient. There are a few other restaurants, a pharmacy, and clothing stores, too.

I can attest to the poor Reviews here of Rydal Park. I had a cousin who entered post surgery for…read moreRehab. As previously posted here, she was in relatively good shape when she entered Rydal Park; but shortly after we lost her. While I was there visiting, I witnessed staff (nurses or nursing aids) standing around socializing, talking amongst themselves, dancing, etc in the TV room. Very little attention paid to the patients! Needless to say, it was very disheartening and discouraging.

My husband Tony is a retired Navy Veteran, referred by the Phila. VA Medical Center Community Care…read moreProgram, for socialization, pain management & companionship. Tony absolutely loves spending time with the staff and participants at Active Day of Horsham. He looks forward to going 3 days per week & has only positive things to say about his experiences each day when I pick him up. Yesterday, he was so excited to show me his holiday art projects. The center offers lots of stimulating activities and the staff (Emily, Linda, Kathy, Lil & Channel) make Tony, our daughter Erica & me feel like family. This is a truly wonderful & unique place where loved ones can enjoy each day to the fullest. It's been so good that we enrolled Erica who absolutely enjoys the fun interactive & individual activities & conversing with the staff. Honestly, Active Day of Horsham is top notch, I wish i could participate with my family. V. Curtis, Philadelphia, PA

From the owner: Active Day provides the highest quality personalized care to seniors and adults with special needs…read morethrough our adult day services.

Yet another update: Guess they read my negative review; now…read moreI'm advised to leave the facility from 8:00 pm- 8:00 am because I saw all of the staff asleep at 5:00 am and was unhappy - they say I verbally abused the staff- sorry to be passionate and want good care for my 91 year old dying mother. Or they will call the police on me! Isn't this how you want to be treated when a loved one is dying?

Terrible communication. Horrible execution of client care. Lack of professional expertise while…read moredenying all accountability. The disorganization is unbelievable. It's truly astonishing that this place is still in business... I wonder if it is due to inbound patient referrals (and therefore kickbacks) from and to major local hospitals. Who knows. Either way, stay away.

They have been taking care of my 92 year old father for almost two years, and they are wonderful!!!…read moreThe staff is well trained and helpful. They are always here, on time, my mother was disappointed! They are the best!!!!

Our family has been a customer for over a year. From the care in the office and attention to…read moredetail to our varying needs by Deb, to the very nice and responsive ladies who come out to your house. We are primarily 24/7 live in care but have also used the hourly folks as well. Kudos to Angela,Liz,Annie, and Fatima for their kind, caring, responsible performances during their time in my mother's home. I can't say enough about the entire experience Comfort Keepers has provided to our family.

Worst experience ever. My brother passed here, there was no compassion, pushing the nurse button…read moremeant nothing, Noone ever came, came into visit n he was laying in a mess with flies crawling all over him. When I pulled in the drive way I could here him screaming with pain, his roommate said he screamed all night, when I got there I begged for them to get pain medicine, it took 4 hours to get 2 Tylenol. He has last stage bladder cancer n was in terrific pain. Really should shut down that place. I visited everyday, talked to other patients n thier families n they all said the same. It broke my heart n I couldn't get any help in there. The last couple of hours before he passed they finally gave him a dose of morphine n oxygen. He was treated horribly , his last month of life was full of suffering. N pain, no compassion. The worse he got the less they cared for him. Didnt have to be that way, he was admitted for "comfort care", He never felt any comfort there... I had to press a star to post but 1 star is not deserved!​

My husband was placed in short term rehab. The facility is…read moreabsolutely horrible. My husband was left in urine soaked diapers frequently, he was supposed to be checked every 2 hrs. THAT WAS NOT DONE! My husband suffered a left side stroke in May 2023 leaving his right side totally non-functional plus he lost all communication skills. Many times the call bed was on his right side, he can't push the button. One time my husband had moved his bowels, a CNA walked in and out, did nothing. He tried to get the CNA'S attention, that didn't work. He was trying to get out of bed to get help. THIS WAS A SERIOUS FALL RISK. My daughter caught sight of this and rushed to the facility. The facility cut a nurse on the 3 - 11 shift which meant, the nurse had 30 patients. Many patients required A LOT OF HELP! My daughter and I cared my husband everyday, afternoon and evening. Without us, my husband could have suffered severe complications. The facility had an OUTBREAK OF COVID. There were NO infection control guidelines and the first patient was moved through the hall to another room exposing MANY PATIENTS to COVID. My husband was one of MANY patients that aquired Covid. I have been in all Healthcare settings, Brookside Healthcare was the ABSOLUTELY WORST I have ever seen. I would not put my worse enemies in that facility. The Administrator and DON were difficult to reach and they DIDN'T CARE! Thank goodness we got my husband home before anything could happen to him.