Some of the worst customer service I've experienced, EVER! Rude and clueless - what a combination!…read moreHow does this place stay open and what is the magic sauce for those who actually receive good customer service?

I've flipped 5 houses in Chester County over the last 30 years and just moved into my 6th…read more Landscaping is a big part of what I invest in as I both enjoy it - and I live in the houses as I renovate so I want them to look nice. As a result, I've been to most every gardening place from East Earl, PA to Phoenixville to the old Agway outside West Chester to Malvern - you get the idea. I first started going to mainline gardens about 6 years ago. They had decent pots, expensive, but nice. Then I started buying plants there (mostly annuals for said pots) and they were nice enough. Now I would normally go on weekdays so I was dealing with the core crew and not the weekend staff. This spring I've been there twice (once in April and once in May) looking specifically for small perennials with varying sunlight requirements. This is the first time I've ever visited this nursery looking at things through that lens and it was beyond disappointing. The weekend staff are probably largely college aged and know absolutely nothing about the plants. They have a covered area in the back where one would assume the shade loving plants would be kept, but nope - it's a complete hodgepodge of anything from full sun to shade and seemingly no rhyme or reason to how it's organized. Yesterday I went to find a Japanese maple. All of their trees and shrubs are in full sun. Some are marked with explanatory tags that tell you about the plant, but just as many are not. I found the perfect red maple, in full sun, and stupidly assumed it was therefor a full sun plant. It isn't. So I spent $200 on a tree that won't work for where I bought it because they have no organization for their plants around sun requirements. So the take-a-way on this is - don't expect knowledgeable staff on the weekend. Don't assume they're doing any intentional placement of their inventory and go in prepared to look things up on your phone as needed. The reason I gave them 2 stars, is that in comparison to every other nursery I go to - they arrange things according to sun requirements. Shade plants are kept under cover and full sun are not. So, caveat emptor.

Love this nursery! Staff was friendly and helpful. They gave me some good recommendations for my…read moreyard and the plants looked great. Good choice of plants, well organized by sun and shade. Glad to support local and will return for more plants!

I love this nursery! I've been thinking to post a review for a while. The plants I bought here are…read morereally healthy and striving. They have a great selection of orchids. The owner is super nice. Once I bought orange Civia plant and few months into it wasn't doing well. I brought it back to show and ask for advice on what is wrong & what to do. They took the plant, treated it and kept for a while in the greenhouse till it became vibrant again and called me to pick it up. I appreciate that kind of customer service. That's why I continue to support this nursery and always happy to stop by and pick a new plant.

I've relied on Paoli Florist for years, as my mother loves all kinds of flowers and plants. They…read morehandle rush requests with professionalism and confidence...great for the last minute shopper. Please support local businesses such as this!

I contacted this florist for a wedding consultation for my daughter. I telephoned them 3 times…read more(leaving my name & number) to have an opportunity to speak to the wedding consultant,and she never returned my calls on 2 consecutive days. On my 3rd attempt, I was able to speak with her, and she claimed she'd been too busy to return my calls. I spoke with her about scheduling a consultation with my daughter. She agreed to meet with me at a specified date/time, and my daughter arranged to take off work early for the appt. When we were a few minutes away from the appt., I telephoned to let the florist know we were just a couple of minutes away (a few minutes early). I was informed by the person answering the phone that the consultant had a 'very long day' and decided to go home early. He said they would have called us to cancel, but didn't have our name or phone number (even though I'd left it with them 3 times). If this site allowed me to give them zero stars (instead of one) for service, I would have. They obviously do not want business, or they would not have behaved in this manner. I'd say steer clear of them if you want a florist who is dependable.

Fantastic Transformation - I can't believe the difference. Our yard has low voltage lighting,…read moreEvergreen screening. I feel comfortable sitting outdoors away from a glance over the fence during the day. My husband and I can enjoy our outdoor space now as our 2nd family room with the lights. While it has been cool start to Spring, I am planning on setting up our solo firepit stove, under the ambience of the party lights strung above and surrounded by low voltage lights to provide safety and illumination without the airport runway feel. Who knows we may even get to roast marsh mellows with a glass of wine. All in the comfort of our own space where Doyle and McDonnell, Inc, designer and crew screened off our backyard from neighbors. I knew our yard was missing something but I couldn't put my finger on it. I look forward to our next project and I know who we are going to call. Thank you - Paula

Doyle & McDonnell is a remarkable landscape company - high quality, and ethical. In 2012 we…read morecompleted a large landscape project which included dozens of trees, shrubs and plants. D & M was the middle bidder on the job and I am very glad we engaged them. They provided superior quality plants, often a bit larger than specified by the landscape architect. Their installation crew was professional and the company's after care was exceptional. We planted some additional trees with them in 2013, and when the last two winters proved very harsh, Doyle & McDonnell was more than fair in helping us with replacements. I recommend them without hesitation. They also did a great job with our outdoor lighting.

We had Mow, Much and More take our two retaining walls around the flower beds down and rebuild them…read morelast week. They put a new footer in and a French drain to prevent the walls from "caving in" again. The crew was very professional and polite. They did an excellent job. We will definitely use them again for any other yardwork we need to have done.

Love this business!! I mulch every other year and for the first couple of orders I went over to…read morethere shop and the husband of this family own business remembered me stopping by previous years I was ordering. This year I just ordered online without the visit and my online purchase/delivery was fantastic, well done mulch n more team!!!

They did not work in my area . They provided another contractor but they never contacted me.read more

I just had an excellent experience with YoubuyWePlant. In addition to picking up my new plants and…read moredoing a great job planting them, I recommend them for their reliability and promptness of response.Even tough I did not have a garden design plan, the end result is very pleasing and much admired by my neighbors.

We bought our Christmas tree at Sal's. The staff was very helpful. The trees were very well…read moredisplayed and there was a full range of prices and sizes to choose from.

still need a tree? this is the place! plenty to pick from, all varieties and at a more than fair…read moreprice. the young woman who helped us was wonderfu. I haven't had a retailer be that efficient and that pleasant in a long long time. thank you & Merry Christmas. Joann & Mario Cabe ps the trees come from local farms and are very fresh