Been going here for over 30 years. Even when they were short-staffed they continued providing the…read moresame excellent care for our pets. Now that they have more help they are even more effective. I would not take our dog and cat anywhere else.

This vet is an out and out thief. She gave me an estimate of $625 for each of my two dogs to clean…read moretheir teeth, which I believe to be excessive but was going to bite the bullet and have it done. I come back in on their appointment time couple weeks later, they present me with a completely different estimate for $845 to $1347 to clean their teeth, I have no idea how the price jumped to these prices, needless to say I left and will never return to this place again. An estimate is an estimate and should be honored not increased for some unknown and not explained reason. STAY AWAY FROM THIS VET. no wonder when I went for 2nd appointment the place was empty, no clients.

Dr. D is brilliant. Has a genuine care for the animals and is truly dedicated to her work. Her team…read moreis amazing as well.

Dr Rose can be a little intense, but it's obvious how much she cares about the animals she treats…read more We've been bringing our French Bulldog for aquapuncture to treat incontinence with excellent results. She has since torn BOTH her ACLs. Our regular vet pushes surgery, Dr Rose treated with a non surgical procedure and our dog is fully healed and better than ever!

Regarding care.... I took my pet to another veterinarian for routine bloodwork after leaving Dr…read more Tancredi's office. The new vet informed me my pet was and had been in heart failure. We visited Dr. Tancredi's office a few times, however, he never picked up on this. The other vet noticed the signs right away. We ended up having to put our pet down within a few days of finding out. We left Old Ridge Vet because going to an appointment there is like visiting Dr. Jekyll and Mr. Hyde. You never know which version you will get. Some appointments are fine. However, when you walk in on a Mr. Hyde day, you will wish you never came in. On a positive note.... the waiting room is always empty so there is never a wait. Hmmm, I wonder why?

Dr. Tancredi is very unstable, hence the Dr. Jeckyll and Mr. Hyde comments. I took my dog there…read morefor a physical and shots. They were unable to put a mussel on him so the Dr. prescribed meds and said he was going to charge me for a physical as it would be illegal and unethical to prescribe medications without one and he would do a physical the next day. The next day when we came back I was only able to get most of the meds down him and they were not able to put a mussel on him. He is a rescue and has been abused. When I menioned the long waiting times in the small room with him while he shook, Dr Tancredi screamed at me in an extremely rude and unprofessional manner and told me to get out. He has never done an exam though he charged me for one.

The Dr Cindy Xanthopoulos and her staff are so caring friendly and hard working they really try to…read moremake your pet well and help you deal with the things you need to do too along the way. My Ozzie and Murphy love going there! One of my pups had a recent surgery and all in all I was so thankful and impressed with everything they did for him! Hes now recovered and doing well!

I am very dissatisfied with this vet, I brought my beloved dog mimi there with a lump on her side…read moreand vomiting after being charged $1200 they did nothing to help her and they still wanted another $600 to remove more of the lump. She died a week before her second surgery and I called and left message that mimi wasn't going to make 2nd surgery and that she died on my lap. They never even called me back. It's all about the buck not the animal.

Dr. McKinstry is a brilliant vet who truly loves what she does which is evident in her passion and…read morecare. My wife and I had the pleasure of having her as a vet when we lived in Philadelphia and were devastated when we moved to NYC. After numerous bad experiences with other vets, we now make the trek back to Kennet Square to see Elizabeth - she's just that good. She has gone (WAY) out of her way to help with our diabetic / CKD cat, answering numerous emails and calls outside of business hours, and got prescriptions and dosages right that showed improvement in our cat where other vets had gotten it wrong. She has given us a lot more time with our beloved (now old) boy and we can't thank her enough. Rare combination of intelligence and compassion. We are so grateful she is our Vet again!

Dr. McKinstry is an extremely intelligent, empathetic veterinarian who goes above and beyond to…read moretreat her patients. Over the past 25 years, she has seen many of my cats, and most recently, one with a case of chronic FLUTD. I am always amazed at the breadth of her knowledge and ability to help my pets, who often present with challenging isssues. Notably, last week, she answered my phone call in the evening, after her practice was closed for the day, provided interim instructions, and fit my cat in for an appointment. Dr. McKinstry is a one-woman band running her busy practice, but it's a mighty good one.

Dr. Constantine and Harold just left our house, What a great service they have. Both were…read moreprofessional, calm and stayed almost an getting to know our dog and putting him and us at ease. They were able to give our dog all his shots and listen to his heart. This has always been a big problem at our other Vets office. They were great and the price was very reasonable. Dr. C will be our new vet and the Mobile service is the way to go if you have a dog with anxiety and fear.

Doctor Constantine and her staff are amazing. Our dogs have all loved them They would run to the…read morevan when it pulled up to the house and wait to be let in. They truly care for their patients. She was heartbroken when our dogs had to be put to sleep. They now have a physical location on Philadelphia Pike in addition to the mobile van. Their charges are less than other vets in the area.

Very caring staff. Dr Wilson extremely knowledgeable and very kind to our Riley. Wonderful practice!read more

Glen Mills Veterinary Hospital has by far won the title of Best Vet Clinic that I've been to. They…read moretreat the animals with kindness, dignity, and compassion and the humans with equal care. It's hard enough finding an exotic vet who takes rats, but Glen Mills Vet Hospital not only takes them but gives them excellent care. I particularly want to mention Dr. Sarah Stern. She has provided medical care to many of my pet rats and every single time we see her, she goes above and beyond what I expect. The staff are warm, friendly, and compassionate. I do not have a single bad thing to say about this practice. If you have a pet, whether it's a dog, cat, pocket pet, etc., I highly recommend Glen Mills Veterinary Hospital.

They said I was 10-15 minutes late for my dog's grooming appointment. They said I need to pay a…read more$30.00 late fee. They

Had been taking my dogs for sometime but never happy with the cut…read moreHeart and Paw Glen Mills They are not properly training their groomers and it shows. Each cut is a surprise. Never listened to my requests for trimming ears and paw pads High turnover of groomers! Very rude manager! There is no customer appreciation at all. They charge a crazy fee for a no show when I was going to be 20 minutes late when my husband had cataract surgery! They said to reschedule so I did then they told me about a no show fee at my next appointment Very underhanded. Why didn't they tell me on the phone? They then said they didn't want my business since I asked about the no show fee and was willing to pay it irregardless. Oh my This manager has never managed anything or anyone. She needs to be trained as well. They treat their customers so rudely. Never go here The daycare is filled with bored sleeping dogs. Hope they are called out by more unhappy customers. I do not recommend his business in any way for any service. This business needs to be investigated to see if they are up to standards in the industry.

Dr. Holly & Jen are Wonderful! They specialize as far as w/my pets in Allergies, Podiatry &…read moreGynacological (anal) issues. For my pets she has been the best. Most of all she listens to what the problem is & pays ATTENTION to our PETS. She does whatever is in her power to do. We trust her & her staff a lot. They are our hearts, that's saying so much about her. I don't like going to a vet & having the Vet Tech seeing my pet. I pay for a Doctor & that's what I want. No more than I want to see a nurse when we go to the Doctor. I just love her little country office with all the warmth & caring that comes along with it. She will give it to you straight. My Pets love her as much as they can love going to the vet is possible. Each Dog leaves with a large cookie & a TOY! How many vets do you know that are hands on like this? Not many. I loved Dr. Willie from WC Animal Clinic, but he retired. Thank GOD we found Dr. Holly & Jen. Her Staff is so considerate as well. Not only this but she doesn't put them through a battery of testing before she can figure out what is wrong. It's unnecessary & $$costly. Which in my opinion why some people stay away.

Our very elderly cat reached the end of her life. We knew she was failing, but after 15 years…read morefound it very hard to let her go. We went to some lengths, and she was not in pain. But, she was suddenly crippled in one leg, and it was time. The people at Chadds Ford could not have been more empathetic to two elderly folks about to lose their third family member. Dr Mehew was so kind, accomodating, and understanding. Cannot say more!

Darcy has been going to Pocopson Veterinary Station since she was 9 weeks old. We live in Philly…read morenow and have an emergency vet here, but PVS's service and care has been so outstanding that I can't imagine branching out to another vet for regular checkups. I took Darcy in the other day for her booster shots and as always was very pleased with the experience as a whole. We were greeted with a big smile by the tech working the desk and didn't wait more than 5 minutes before being escorted to the back. I never thought that someone else could "baby talk" to Darcy as much as I do, but I was proven well matched when Dr. Amy Kidd and the tech (her name has slipped my mind) walked in. Dr. Kidd got down on her knees to greet and shower Darcy with attention and admiration. Darcy's whole demeanor had changed when we walked into the office (mine would too if I knew I was about to be poked and prodded), so I was impressed when her tail perked up a little for Dr. Kidd. Dr. Kidd took her time to explain and answer my questions thoroughly. She even dressed Darcy in an adorable Easter bandana for being such a good girl during the exam. I was relieved when Darcy was all pants and tail wags by the end of the exam. I think the cost was reasonable ($160 for exam fees, tests, booster shots). Personally, receiving this kind of quality service for a good price makes the trek back to West Chester worth it for my pup.

Two stars only for the doctors -- they did a great job and took my pup in for a last-minute…read moretreatment, which I truly appreciate. Multiple experiences which offended me drove me to find a different provider for my fur babies. I brought my dog in for a spay, and she came home with an area of bleeding abrasion from clippers and three bleeding toenails -- none of which were mentioned to me. The nurse insisted the cut was just a "razor burn" and "not a big deal." She got defensive because the nail trimming was "a favor." My dog has clear toenails, so it's kinda hard to miss. This care strikes me as substandard. No apology, no explanation -- and when we returned for a follow up to make the situation better, the office felt hostile. We switched vets right after, and it felt the best thing for my dog. Two months later, I received an invoice for a bill I had already paid. When I called for instructions to clear up the error, the attitude was like a brick wall. Impolite and unhelpful. A secretary was dismissive, saying the burden of clearing it up was on me, and to "check the bank statements." Overall, an upsetting experience. I would not recommend this clinic.