EB Branning Collision did a great job. everyone there is super friendly, knowledgeable and helpful. Fran & Yanaris who work at the front desk were so friendly . Toyota front bumper was replaced and painted and looked perfect. would highly recommend! read more

They did body work on my car. Results were perfect, car was clean, customer service was outstanding and schedule promises were kept. They are extremely well organized. I was very impressed! read more

Meaghan at the front desk was very helpful. The team helped get me into a rental car from the same location as the auto body shop, which was important to me. I was also nervous about how long it would take to get replacement parts, but the team reassured me that it would be easy to get parts for my car. Great experience- hope I never have to use them again, but definitely satisfied! (and the repair came in UNDER the estimate as well!) read more

Thank you for your fantastic repair to our car. Fran, Kelly and Mike K. were great to work with, kept me informed on the progress of the repairs and completed everything on schedule. I would use them again and highly recommend using them. read more

Certified Jeep repair facility. Convenient rental company in the same building. Great communication about the repair and was very flexible working around my work schedule for a later than typical quote and dropping of my car. The front desk personnel were very nice. read more

Amazing service! I was involved in an accident in the beginning of September. The front of my car was smashed pretty badly. My family recommended Branning Collision Center and I am so glad they did! Branning Collision Center was a dream to work with!! Kelly emailed updates weekly until my car repair was complete. Kelly & Fran at the front desk are both very friendly and helpful!! Plus, the workmanship can't be beat!!! My car looks brand new again- and the interior was detailed free of charge!! read more

Service and repair was excellent and customer service, specifically Fran and Kelly were very attentive and stayed in touch with me, keeping me very well informed through my repair process! read more

I received excellent service at Branning Collision at East Brunswick. From start to finish I was updated of the progress of the repair. Thank you Fran, Kelly and Lewis for your assistance and excellent work on the repair of my car. read more

My car's lease was up and I had some accident-related damage on the left side and some non-accident scratches and a minor dent on the right side. You can't return a lease with damage unless you want the bank to send you a fat repair bill so repairs were in order. I have a place in Brooklyn that I have used for years but I had just moved to NJ so I said to myself, "hey self: If you do it here in Jersey, you will avoid paying multiple tolls, you'll support the local economy, AND it's not NYC so it's gotta' be cheaper, right?" Boy was I wrong. Branning was on GEICO's list of close-by body shops so off I went. Very comfy waiting room that is clearly an old car dealership (an omen, I think). Anyway, I asked them to check out the left side and they did...gave me an estimate of around $2,500. I was only responsible for my deductible so I didn't really care. Keep in mind, the left side had a major dent, scratches and some rust. Now (and only now) did I ask for an estimate on the other side. I figured once they had guaranteed themselves X amount of dollars that they would be billing GEICO for on the left, they might be inclined to cut me a break on the right that I'd be paying out-of-pocket. So they bring out a different guy to look at the right side damage--don't know why but they said someone else had to check it out. My thought at the time (and still) is that the guy who does the damage estimate to be submitted to insurance has to be somewhat honest (since insurance companies know, and investigate, to make sure they don't get ripped off); but the guy they sent to look at my out-of-pocket repairs was cut from a shadier cloth and he was going to try to do a number on me. OK, so remember...the side covered by insurance was pretty bad...and would total out at a little over $2,500. The side that I would be paying was just cosmetic. Having worked for over a decade as a younger man selling cars and running dealerships, I knew what banks look for when a car comes back from lease and I told him EXACTLY what I needed fixed. I figured if they were at $2,500 on the real damage, he would probably try to hit me with the same number (which I was prepared to negotiate down to $2,000). So...out walks the guy from a hidden room with a dejected look on his face and a bunch of papers stapled together. He sits down and now his demeanor turns to one of sympathetic concern...looks like "sales time" is coming. "It's gonna' be $5,700," he says. "Oh no," I chuckle. (And at this point I truly felt a sense of relief because I figured beyond a shadow of a doubt that he must have added both the left side and right side together) "Maybe the first guy didn't mention but he already gave us an estimate for the left side. That's being put through insurance. We just needed an estimate on the RIGHT side." "This IS just the right side," he retorts. "You see you have the"--(I kind of lost his words after that because I was amused and because I felt myself get a bit flush with anger)--"doohickey which is connected to the Johnson Rod and the paint and we have to order the thingamabob matrix from the factory at the Mars colony..." not sure if that was exactly what he said but I don't think I'm far off. Eventually my face returned to normal color again but he's still talking. I just sat there nodding and smiling. Finally, he stopped to come up for air and although I'm tempted to just GTFO since I know there is no way I can talk him down from over $5,000 to under $2,000, I have to get some clarification. "I have to say, I've worked at a lot of dealers here in the Tri-State and not only did I run hundred of cars into dozens of different body shops but as a GM, I RAN the service and collision centers in my stores so I know what cosmetic damage runs and this seems WAY OFF--" "--what kind of damage were you repairing?" he interrupts. "Every kind. If it was a car I took on trade or bought at auction, it had to get certified. Plus, when customers got into accidents and they know Insurance is going to pay, they usually brought it to us for repair since the dealerships always do better work than outside body shops." (yeah, that was passive aggressive of me, sorry) "Which dealer did you work for?" he asks. At this point I can tell he's stalling with nonsense questions while he thinks of a way to justify his BS printout so I gave a nebulous answer, "all over the place," or something like that, and I thanked him for his time and told him I would think about it and I started walking out. Just then, Service Writer #1 comes out (seemingly from the same hidden room) and meagerly asks, "did you want us to arrange a rental so you can leave your car here?" This time I couldn't help but laugh out loud. I drove straight to Brooklyn, paid whatever tolls I had to pay. My old guy put the left side through insurance and quoted me $1,700 for the right side. I didn't even haggle. If you're thinking about using Branning...RUN!!! read more

My vehicle was side swiped by my co-worker on the drivers side while she was backing out and my vehicle was parked. Immediately co-worker call her insurance company. They called me and asked me if I want to bring my vehicle their body shop which I did. I brought my vehicle in on Friday 8/23/19 at 9:00am. It took literally 20 mins. for all the Branning transaction and Enterprise car rental. I received emails and on Tuesday while I was on my way to work I received a call my car is ready!! WOW!! It really in actuality took two days. My car came out awesome would never know it had damage. They also were very helpful in helping me taking my stuff to and from the rental. read more

I was in a car accident in mid-July. My car insurance company had to approved auto body centers, and Branning's was the closest one, so I chose to have my car towed there. While people seemed to be nice on the phone, it took over a WEEK to get the estimate for fixing the car. They claimed that it was a total loss, and after I requested for my car to be fixed, they took two days before they refused. I called Frank's Auto Body & Frame Specialists, and they came out the SAME DAY, looked at the car, said that it in fact could be fixed (for lower than the payout for the total loss no less!), and towed it to their location in North Brunswick. They fixed it quickly, but showed us some photos of the car after it had been "looked at" by Branning's... Branning's had CUT through the fender and part of the CAR, causing EXPONENTIALLY MORE damage than I had from the accident! It actually cost almost $1,000 MORE to fix because of their looking at the car. After everything that happened with Branning's, my entire family determined that there was illegal activity going on at Branning's for them to cause more damage to my car, and then refuse to fix it. Did they want it for scrap? It's a GREAT car. Maybe so. I would NEVER recommend Branning's to ANYONE. In fact, I am going out of my way to leave this review and ones on every website I find as a WARNING to anyone. Go to Frank's Auto Body & Frame Specialists in North Brunswick. They are prompt, have great customer service, did high-quality work, and didn't treat me like an idiot customer who they wanted to take advantage of. read more

I was in a car accident a couple of weeks ago and was directed to this auto body shop by the insurance company. Lisa and Meaghan at the front desk were quick to help me when I got there and shortly after, I was given a rental and my car was immediately in the shop. Hours later, I was told I would be getting my car back in a couple of days and the work they did on my Jeep was great! I highly recommended this shop. read more

Poor customer service. The work they did was quite good; I have no complaints there. However, their treatment of me, as a customer, was poor, on both the occasions I visited. I followed up and sent them an email to express my disatisfaction, and they didn't even bother to reply. This shows their thoughts about customers. I guess they figure the likelihood of getting a returning customer is low, so why bother to treat them well. I'll go elsewhere next time. read more

I couldn't agree more David. I just brought my car in to be re-repaired for something that should have been done right the first time. Although the service manager Rich was in the lobby 4 times while I was there he didn't have the decency to acknowledge me being there or offering an apology for my inconvenience! They will never see my car again, although I hope no body shop ever see's my car again. Their customer service is deplorable and if you want to keep customers or be referred by word of mouth I suggest Rich you start providing customer service to people like myself who have to come back because of shoddy workmanship! read more

My car was repaired after accident through Geico in November 2017 and still(1/13/2019) having problems. Geico representative here and bodyshop unable to find the cause and did not take full responsibility. M repeated visits only resulted in some hostile behavior by reception and I had to call Geico manager for help. I would strongly recommend using your own car dealership for repairs if you have a major accident, as this place maybe good for body work but mechanical and electrical problems after accidents are BEYOND their expertise which unfortunately nobody admits. read more

Great customer service and great work...appreciate all the help from Reception staff Maggy and Lucy.

Poor service,no follow up after the repairs were done,very slow service.estimate was for 12 day took almost a month. When went to pick up a car ,car did not start. Did not even do a test drive after repairs. Car was left dirty. My insurance recommended this center. Don't use it. read more

Excellent service and very good workmanship. All the staff were very nice. And got the job done very quickly. Hope I dont have to need them, but if I do I'll definitely use them again. read more