so we came back here after years of going to other places like Scientology vets at San Rafael…read moreAnimal Hospital, the emergency vet hospital with children vets so scared of a dog that they won't even enter a room With a frightened dog who is being scared and defensive And they want to dope up every dog they are friended off, and even the vet on Channing way why threw a tantrum when he had to work hadrd on a dog and literally told us not to come back becouse he got nipped by the dog. Obviously, even though those were cheaper and gave away and things like that our experience with them, we understand why they do that. You guys have been consistent, reliable, friendly, caring, not blaming not giving the parents of the dog silent treatment just because you don't like them or any other unprofessional caregiver behavior you guys are always respectful always clear about what you're doing and always understanding of not only The Dogs issues but the parents issues as well. you guys always take my budget into consideration and always have works with me as best as you can. Your pet hospital is literally the best in Marin as far as I'm conserved.

They saved my cat's life. He's young, healthy, vaccinated, in home only, and we didn't expect to…read moreneed an insurance so soon. He chewed kid's toy and was dying very fast. Surgery costed enormous amount, but they helped us to cut cost, find special vet loans, connected with non profits, all office was helping us to deal with complexity of it while our cat was in surgery. Which they started before we paid full amount. Surgeon done an incredible job! She pushed the toy that stuck in the intestine manually with her fingers through the whole intestine to avoid extra cuts, extra cost and insure better life after! I can't recommend them enough. They deeply care about their patients and very kind to the owners too.

We feel so fortunate to have found West Marin Pet Hospital…read more The vet, Dr Redfield, the front desk staff, and the vet techs have all been so wonderful with our sweet golden girl, Twinkle. And, they've also been wonderful to us. Everyone that we have interacted with seems so good at what they do, and they are so gentle and sweet with Twinkle. I feel like at other veterinary practices that I've been to over the decades of pet ownership, it's the vet that's great but the staff is rude, or the techs are nice but the vet has no bedside manner, or some other unfortunate scenario. But, here, it really is just a breath of fresh air with the level of skill, the professionalism, and the pleasant ambiance. We completely trust them with Twinkle's care, and highly recommend them to any pet owner.

I've had two separate negative experiences at this practice, and I feel compelled to share them…read more The most recent involved a bill of over $400. I had specifically requested the most comprehensive urinalysis available, because I had explained detailed concerns about my dog's health. What I received was a basic analysis -- and my dog didn't even have a UTI. The bill also included two small bags of supplements. When I asked for the test to be repeated correctly, or for a partial refund of $237 for the analysis I didn't receive, my request was ignored. I'd strongly recommend checking the details of any test results you receive here -- and comparing prices online before accepting any service or product. My second concern is far more serious. For over a year, my dog was limping. During multiple visits, the vets here observed her walking in and still only prescribed pain pills and anti-inflammatory medication -- never investigating further. No one identified the damaged cruciate ligament she had been walking on, in pain, for all that time. When I finally met the owner to explain the situation, she kept her back to me the entire time, never once looked at my dog, and sent us home with more pills. After years of unnecessary suffering and thousands of dollars wasted, I took my dog to UC Davis Veterinary. When I described her symptoms over the phone, they immediately suspected the cause, scheduled the right diagnostics, and confirmed the problem. My dog underwent a delicate surgery that, thankfully, went well -- despite the condition having been ignored for so long. Products here are also priced two to three times above what you'd find online. You are paying top dollar for a very high level of care that, in my experience, you are not receiving.

Patty, Coby looks fantastic. Thank you so much for taking care with him. As he's aged, he's not…read moreenjoyed his baths or even being touched much. Andy and I appreciate your care, and you did such a great job with him. We'll see you next week with the girls! Thank you. We love For Paws and Patty and Bill are awesome pet shop owners. Marcia xo

For Paws is a treasure of expertise, wisdom & care. They are the best around. I feel really lucky…read moreto have them in our town.

Dr. Di Maio provided my dog Snowy with excellent care throughout the years. During appointments,…read morehe took time to explain treatment options to help manage his diabetes. As the years passed, Snowy experienced other issues with his heart, cognitive functioning, and balance As he was aging. I've always felt that the clinic staff and Dr Di Maio truly cared about Snowys well-being. Last Friday I had to make the extremely difficult decision to euthanize Snowy his quality of life rapidly declined. This was the most painful and hard decision I've had to make I couldn't see him suffering. Dr.Di Maio was kind, compassionate explained every step during the process. My two adult sons were there as Snowy transitioned over the rainbow bridge.. My adult son commented " He's really a good doctor". Thank you for your caring presence. Angela

My 14 year old JuJu had teeth extractions. Dr.DeMaio and his staff were AMAZING and all went well…read more Their communication and level of care was exemplary. The font desk women fill the waiting room with their kindness and patience. They adapt to the different personalities of the dog moms and dads. The dogs are treated with tenderness and care. I recently switched vets as the one we used to go to in South Novato went way downhill after an ownership shift. I'm happy I did!!

When we first moved to Marin, I took our pup to this vet a few times. I was mortified by the…read moreunprofessional and gross behavior and attitude of the vet, Genevieve Manchester. Some of the issues we experienced at Redwood ... The staff is awful, as in they all roll their eyes at her when she has her back to them, and when they are in the room with her, she's training them as they go. She hires people that are totally unskilled as vet techs, and she probably pays them poorly. They all look miserable. Her office is also dark and like a weird version of "Get Out", vet edition. Our pup had a UTI, and Genevieve had us worried that something was seriously wrong with our pup, and she pushed $800 of tests on us. Then, she didn't bother to tell us that she was taking off on vacation for over a week, so we sat in misery waiting for her to get back and tell us the results, because no one else in her office could do that. Basically, we helped fund her stupid vaca, because there was nothing wrong with our dog. She then told me that our pup has a thyroid issue (despite her thyroid level being normal on the tests!!) and prescribed meds for her- she totally misdiagnosed her and was going to put her on meds for no reason. I did not get the meds, as I knew she was totally erroneous in her diagnosis. Finally, when I emailed her about my concerns and shared that we felt frustrated by her lack of care....about her freaking us out needlessly...running a bunch of unneeded tests, and subjecting our poor dog to unnecessary pokes and jabs, and about her not letting us know that we wouldn't have the test results as she was taking off on vaca (leaving us hanging for over a week)....she merely responded " do what you gotta do". As in, she could not care less if we left her practice. I'm not mincing my words here...she is total trash, and completely negligent and unethical. I think you really have to be a terrible person to run your business like this, and to treat pets and people this way. Absolutely avoid her and this place. **NOTE most of her 5 star reviews are fake profiles (with one review only). This is an indicator of false profiles to help boost her ratings. About our pup and her UTI, we found (via NextDoor) a wonderful vet practice in Fairfax, and we have been taking her there ever since. We learned that our sweet girl just needed the right antibiotic to clear up that UTI, that was all!

Dr. Manchester is an unbelievably caring vet who is one of the best in the business. She solved a…read moreterrible ear problem my Labrador was having, going above and beyond to care for my pet. Ginger is now healthier than ever! She and her staff made the experience so comfortable, and she is incredibly easy to get along with. She is so kind to animals. My dog loves going to see her. I think that is the best recommendation of all. Ps, She is back open for business now after the flood. Definitely worth the visit for a caring, attentive vet!

It is so hard to lose a beloved pet. But Dr Gina and the team at A Gentle Rest made it easier in so…read moremany ways They handle everything and come to you. Dr Gina gave us the time to say goodbye with no pressure, included our family members graciously, and treated our sweet old girl with the utmost respect and care. Thank you Dr Gina!

On March 18th I said goodbye to my beloved dog, Toby. It was one of the hardest days, but I'm…read moreincredibly grateful for the care we received from Dr. Gina Henriksen and the team at A Gentle Rest in San Francisco. Dr. Gina brought such compassion and calm during Toby's final moments. She took her time, treated him with dignity, and supported me well beyond what was expected. The way she gently tucked him in before taking him, with flowers and a soft light in place, made a painful moment feel peaceful. Losing Toby is something I feel every day. Thank you to Dr. Gina and everyone at A Gentle Rest.

If I could give a negative score I would. We trusted Lorna to watch our 3 cats and leopard gecko…read morefor 6 days. Not only did we have to cut our trip short, but the standard of care that was promised was not delivered. Lorna promised to call when she started to let us know everything was OK. When I hadn't heard from her, I got nervous and called her. Lorna had trouble getting the front door key to work, but instead of calling (she had multiple phone numbers to use and instructions to call if anything came up), her plan was to try again the next day -- without feeding the cats or letting us know that there had been a problem. That judgment on her part nearly caused my fiance to fly home immediately. We suggested that she try WD40 in the lock -- rather than the wax she had thought of trying -- and she got in. I should note that we examined the lock and the key upon our return and had absolutely no trouble locking or unlocking the door. We locked and unlocked it a couple of dozen times and were able to open the door every time. After that first day, we felt we needed to check in every day, and when Lorna reported more trouble with the lock, we decided to return early as we did not trust that she could reliably manage the situation. She had also promised to clean the 3 litter boxes once per day (if not, it can get to be quite a mess). We were gone 4 days and the boxes had never been cleaned. Upon our return, there was urine and feces outside all of the boxes. Lorna also promised to clean out the water dish (we have a drink well), it was dirty and there was food debris in the bottom. Bottom line...Although Lorna seems to be a nice person who cares a lot about animals, she did not demonstrate the level of professionalism one would expect from a full-time pet sitter. If and when we need a cat sitter again, I plan on calling our veterinarian for a recommendation.

Thanks Lorna! Saved…read moreme and my critters again. Had to go back to Utah to move my Mom's furniture into storage. Ugh. At least I didn't have to stress about my "kids". Lorna took great care with medication and emailed me funny updates. Whew!

Leigh and her team (Claudia & Jenna) are amazing. Leigh trained Winston as a puppy and I'm…read moreconstantly amazed at how responsive he is - she is truly a dog whisperer! The team communication is proactive and timely for his walks - even with changing schedules. Winston loves his social time and always returns smiling, exhausted and clean. Even if he found his way into a puddle. I would highly recommend West Coast Dog Training.

Leigh was great. Gave us practical and useful information and training. We have the necessary tools…read moreto correct some behaviors we saw in our dog. Highly recommend!

The biggest plus is of course that they are open 24/7. It makes a huge difference to get help in a…read moremoment notice. Everyone is super friendly, nice and helpful. Yes, I had to wait a bit, but my kitty was not a true emergency. She had an UTI. The doctors were pretty thorough and explained everything well . It made a huge difference in her well being to get seen, diagnosed and treated asap. My two visits here have been very good and helpful. I will come back again if I have the need for my pets. Thank you to each and everyone working here!

The front and back "staff" were very efficient, empathetic, friendly and professional. I had…read moreinitially left a message for somebody to call me regarding a potential visit to the clinic with my kitty Rusty. The call was returned well within an hour. I was relieved and very appreciative of that. I will return to the Solano-Napa Pet ER Clinic for future needs of my pet(s) I thank them all. Oh, and the veterinarian was exceptional. (Don't remember his name)

My dog loves Park a pup. We purchased a lot of stays before hand for a discount. She would go often…read morewhen we had to leave out of town. We recommend this location. Also they do shots every 6 months vs 1 a year like a regular vet would ask for.

We love Park-a-Pup!…read more My husband and I have been sending my dog here for boarding/daycare since they opened. Park-a-Pup has great prices. Our dog always comes home happy and tired from playing with the other dogs. I love that he gets so much exercise and socialization! He's really well taken care of here. He even had a medical issue once during boarding. Park-a-Pup immediately called us to notify us, and we came back early from our trip to take him to the vet. If they hadn't been so prompt, he may not have survived. We'll be happy customers of Park-a-Pup as long as our dog is alive!