so we came back here after years of going to other places like Scientology vets at San Rafael Animal Hospital, the emergency vet hospital with children vets so scared of a dog that they won't even enter a room With a frightened dog who is being scared and defensive And they want to dope up every dog they are friended off, and even the vet on Channing way why threw a tantrum when he had to work hadrd on a dog and literally told us not to come back becouse he got nipped by the dog. Obviously, even though those were cheaper and gave away and things like that our experience with them, we understand why they do that. You guys have been consistent, reliable, friendly, caring, not blaming not giving the parents of the dog silent treatment just because you don't like them or any other unprofessional caregiver behavior you guys are always respectful always clear about what you're doing and always understanding of not only The Dogs issues but the parents issues as well. you guys always take my budget into consideration and always have works with me as best as you can. Your pet hospital is literally the best in Marin as far as I'm conserved. read more

They saved my cat's life. He's young, healthy, vaccinated, in home only, and we didn't expect to need an insurance so soon. He chewed kid's toy and was dying very fast. Surgery costed enormous amount, but they helped us to cut cost, find special vet loans, connected with non profits, all office was helping us to deal with complexity of it while our cat was in surgery. Which they started before we paid full amount. Surgeon done an incredible job! She pushed the toy that stuck in the intestine manually with her fingers through the whole intestine to avoid extra cuts, extra cost and insure better life after! I can't recommend them enough. They deeply care about their patients and very kind to the owners too. read more

Fairfax Veterinary Clinic - Post op - Veterinarians Near Me - Fairfax, California

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Our new family member loves exploring the fun furniture in the cat rooms. She also doesn't mind the exam and was okay with the visit (except for having her temperature checked). All of our animals are happy to walk in, which is a first for any vet! read more

Fairfax Veterinary Clinic - Dharma exploring - Veterinarians Near Me - Fairfax, California

I've been taking my cats to Fairfax Veterinary Clinic for a while now, starting with my first kitty, Oliver. And now my current fur baby, Jallestino, is also under their care. Recently, Jallestino had a sudden health concern that worried me. I brought him in for a complete evaluation, including labs and a full physical exam. From the moment we arrived, the entire team was patient, gentle, and incredibly thorough. Although his usual veterinarian is Dr. Kristensen (who is absolutely wonderful), she was unavailable that day. Instead, Jallestino was seen by Dr. Ryen Morey, who treated him with genuine kindness and professionalism. What touched me the most was the follow-up: I received two personal calls from Dr. Wentzell, who took the time to answer every question I had with such clarity, patience, and compassion. It's rare to find veterinarians who go out of their way to support you emotionally as well as medically, and that meant the world to me. The front-desk team and pharmacy staff also deserve recognition. They are always warm and attentive. Today, Jallestino is 100% recovered -- healthy, stable, and purring like an angel again. If you're looking for a veterinary clinic where your fur baby will be treated with compassion, professionalism, and real attention to detail, I recommend Fairfax Veterinary Clinic. read more

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After many years with this vet and positive experiences in terms of veterinary care (although expensive), i've had such a negative experience, both in terms of care for my dog, as well as the financial aspect, that I have switched vets because of it it. Long story short, we were heavily persuaded to do a risky surgery on my dog's leg. Also very expensive. We kept saying we had thought amputation made more sense. They said it was such a high likelihood of success we should do it and the recovery would only be about 2 months. Fast-forward almost 9 months later, surgery a total disaster. The dog has been put through so much pain and misery. They then stated that they would like to do another surgery to try and salvage the first surgery. I again stated amputation made the most sense. They pressured me to do x-rays yet again --this is around the fifth or so set of x-rays. All very expensive. X-rays confirmed doing a second surgery was out of of the question because the leg was now infected. So then they agreed that amputation was the only route. I nicely explained I don't think I should have to pay full price for this amputation after the approximately $12,000 we'd already paid because of the first failed surgery. They disagreed and I was charged full price, not a single discount on even the plastic cone. The amputation was over $5300. I completely lost faith in this practice's ability to step back and look at what's best for an animal, and also what is fair and ethical to a client. My Chihuahua is now doing really well on three legs, thankfully. read more

When the heartbreaking time came to say goodbye to our elderly cat, we chose Fairfax Veterinary Clinic, hoping for a quiet and dignified experience. Unfortunately, it was anything but. We were told our cat would be taken to a quiet room to have the injection port placed, however, we found she was taken into the main laboratory area where an aggressive barking dog terrorized her. We handed the doctor a calm, relaxed cat and the doctor returned with our poor cat in a clearly alarmed state. Back in the room with us, the euthanasia itself felt rushed. The first injection, which is supposed to sedate and relax the cat, did not seem to have time to take effect. Instead of allowing her to drift into sleep, the second injection was administered almost immediately. Our beloved cat never relaxed -- her eyes stayed wide open, and even after her heart stopped, they never closed. It was a devastating and undignified way to say goodbye. If you are looking for compassionate, thoughtful, and respectful care, I would strongly recommend looking elsewhere. read more

For all the times I've brought my fur babies, Cookie and Monster) the team has always been so kind and understanding. I recently had to put Monster down and with how devastating it felt, the team was caring and helped me through that difficult time. I would definitely recommend this clinic! read more

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Dr.Luna was super sweet and I felt like she was very thorough and helpful. My baby GrisGris is a shy docile rat, and he was sooo good for her! I would return to her and recommend them for anyone else seeking a small animal veterinarian. I appreciate them reaching back out to check in read more

They are the best. So patient with our Kaali. Dr. Valerie Fates is so good . Can't say enough good things about this place. From Patrick and Clem read more

Well, if you're reading my post, that means you have an animal and need some professional help to take care of your dear companion. I have some good news. You found the right place! I have a deep connection with my animals, and when they are sick or injured or not acting in their normal healthy way it always causes me great distress, and I look for a professional to guide me. Of course putting your trust in someone else can be incredibly hard especially with our cherished pets. I've only been to this Veterinarian clinic once as I live in the valley and I have access to a closer facility that's also great but I needed a same day visit and they were booked solid. I tried Fairfax Vet and I'm glad I did. From the moment the receptionist answered my call it felt like these were people who cared. She listened to my concerns, created an account and took down all of my information. They were also fully booked that day, but after some conversation and discussion, she was able to get me in later that afternoon. I arrived and was quickly escorted into a waiting room and about 10 minutes later I meet with Dr. Pipkin who is awesome. She listened to my concerns and symptoms without rushing before performing an exam. Her bedside manner was great and my cat was amazingly calm. She diagnosed a sizable abscess at the base of the tail and took immediate action to shave and clean the hole and administer painkillers and antibiotics and some inflammation reducer along with a full rundown of what to expect over the next 5-7 days. I took my sweetie home to recover and start the healing process knowing she was going to be ok. A few days later they called to check in and see how it was going and addressed some of my follow up questions. I feel very fortunate to have such caring and trusted professionals in my community that can help in times of need or just to make sure our furry friends live as long and as healthy of a life as possible. read more

Fairfax Veterinary Clinic - A happy cat treated by Dr. Pipkin - Veterinarians Near Me - Fairfax, California

This practice is THE BEST. I switched to this vet when my dog was 14 years old, and they were always so thorough and detailed and patient and kind. They are consummate professionals with detailed knowledge. Dr. Patty showed me a level of empathy that I didn't know was possible from a vet. When it was time for our dog to cross the rainbow bridge, they treated us with unparalleled kindness and had a beautiful end of life transition room. I feel so thankful every day that we got to be patients here read more

Wonderful staff. The recommended dental work for my cat -- in all, the removal of 6 teeth. While it was an expense, the results were excellent. He eats twice as much now, and is purring all the time. I was surprised and I am grateful to the staff. read more

Post spay I brought a recovery suit for my cat and asked if they could put in on her Kelly Pipkin said "no we're charging you for a plastic cone, but if you want we'll take it off and give her back to you with no protection for her sutures." I declined her insane suggestion and said "fine, don't take off the cone then, because then she would have no protection and that would obviously be negligent. Another woman then came out and said "we took the cone off." I asked why and there was no explanation. At this point I realized I was interacting with people who's brains were turned off so I said "just give me my cat, I'm ready to leave." The woman brought my poor terrified cat into the waiting room without her carrier, holding her above her head by her neck and mumbling incoherently about going to another room to put on the recover suit. It was physically painful to watch this insane person parade around the office with my little angel, right after surgery in response to me saying very clearly "give me my cat now." I agian said "give me my cat now." She refused and darted back behind closed doors and inexplicably tied the plastic cone tight around Prada's neck. I ordered them to stop putting the plastic collar on and off Prada for no reason, continually traumatizing her for no reason, and give me my damn cat back immediately - which they finally did. Agressively stupid staff and vet Kelly Pipkin. read more

Fairfax Vet is by far the best clinic! They took my 19 year old sweet from a cancelation. He was in bad shape. They were extremely accommodating and now, we both can sleep! Thank you Fairfax Vet! read more

We searched a long time ago to find a vet who could help us address our older kitty's skin allergies, and Fairfax Vet has been so caring and attentive at helping us make Pepper's life more comfortable. We are so grateful for the whole staff and the way they treat our animals. read more

I got my one-year-old cava poo spayed here and all her shots. Very nice professional staff and great service and she is fine.

I can't speak highly enough of the clinic. I'm so grateful to the office manager Liz for her help in getting my cat Wally checked out and his paperwork done for international travel. The kindness and attention to detail from the vet's and staff is unsurpassed in Marin County. read more

The kindest, most compassionate, and truly excellent Dr's and staff at Fairfax Veterinary Clinic. I've been coming here for years with our (many *ahem* cats) and over the last three years with our super anxious rescue pup, and I am consistently amazed by how professional, sensitive, and thorough everyone who works here is. I feel truly lucky to have this clinic in our community. read more

We love this vet!!! Everyone is so knowledgeable and welcoming. We had already been loving this place for standard care, but recently our dog got a foxtail stuck in his nose (on a Sunday night) so we took him to the emergency vet only to be hit with a huge bill and they didn't find it. We took him here a few days later and they got it right away! They do a great job for a fair price and we are so lucky to have them so close by. read more

The staff is always compassionate and has taken good care of my pup. Dr. Kelly Pipkin and her colleagues listen to my concerns and treat my pup with kindness. I definitely recommend! read more

I recently said goodbye to my 19 year old sweet Torti cat and Dr Morey was incredibly kind and made a terrible day much brighter. They had a scented candle burning before we went in for those last two shots and it was worth the 65 mile round trip back to her long time vet. If I could give 10 stars I would! read more

Fairfax Veterinary Clinic - Veterinarians Near Me - Fairfax, California

Wish there were more stars to rate this fantastic clinic ! I've been taking my dog here for many years. The staff has been nothing but AMAZING! An honest, considerate, and professional staff that always treated me and my dog with all heart ! Very grateful for all their services, time and insight. read more

We had been going to Fairfax Veterinary Clinic for 10+ years up until we relocated and now live 2 hours away. For the first year, we still brought our pets to Fairfax Veterinary Clinic until we recently moved them to a new vet closer to our new home. Recently our senior pup was unexpectedly attacked by another dog, nearly removing his entire ear. We struggled to get anyone in our local area to squeeze him in because it was considered 'non-urgent'. After several frustrating calls I decided to give Fairfax Veterinary Clinic a call on a whim and from the very first interaction with the receptionist they were kind, compassionate and worked to find a solution to squeeze our guy in that day. They kept him as a standby patient, squeezed him in between their other pre scheduled appointments and somehow managed to squeeze him in for surgery same day. They had to remove nearly half of his. year but Dr. Pipkin worked hard to reshape and careful suture his ear so it at least maintained a shape similar to his other ear. We truly can't speak higher of our experience at Fairfax Veterinary Clinic and their entire team. read more

I really appreciate the kindness of the Doctors and the amazing staff special The care of Dr Nicole Captanian that she very knowledgeable and she care for my dogs Pachuco with so much care and love help him to have quality life. having so many issues , she is great! And I highly recommend Zoe she is a very special human being . She always was first person to check in Pachuco and she is amazing she is so professional and loving that my dog love her! Thank you for all you care and love ! Fairfax is so lucky to have this caliber of clinic!!! Thank you so much!! read more

Reptile owners-Dr Captanian is AMAZING. I've been searching for months for a vet that knows what they're doing with reptiles (a lot of vets will say they see reptiles, but have no clue how to actually treat them). When I brought my snake to see Dr Captanian, I could immediately tell by the questions she asked me that she is very knowledgeable about snakes and reptiles in general. She also didn't push any unnecessary treatment or medication and genuinely cares about her exotic patients. She even sent us a follow-up thank you card. I live about 40 minutes away, but the drive is well worth it for a vet who is knowledgeable and cares about reptiles. I will definitely be bringing my other reptiles here to see Dr Captanian for any of our future veterinary needs. read more

If I could choose zero stars that's what I'd give. Don't bring your bird to this place unless you want them to completely botch their wings. If you even go home with any feathers left. Horrible service. No way to actually speak to the vet and when I did complain I was talked down to by some guy and excuses were made. I won't be posting the traumatizing job they did to my beautiful bird because I'm beyond upset and don't want to have to see it anymore than I already do. Go to a certified avian vet who will treat your bird as they should be treated. read more

As we all know life is full of ups and downs. Yesterday for me was a real downer. Max, my beloved dog for 17 years had to be put to be put to sleep. His little body was breaking down and we couldn't let him suffer. I've been going to Fairfax Veterinary Clinic for several years. They have always been kind and caring. They care. They all care. I never felt like they were just running tests to run a test. Their bottom line is taking very good care of their clients, which in their case happen to be our beloved pets. I had to make a horrible tuff decision yesterday and without the guidance and support of Dr. Moore and his staff I would of never been able to handle this event alone. I should of written a review much sooner and this should be an update to their service. I was amiss in not making certain they were on my radar. They were always great to us and even though price was never an issue when it came to Max they wouldn't recommend anything that they didn't feel would help and were always upfront about what the cost would be. You know... there are a lot of things that people can fake in life... but love and caring isn't something that can be faked. They care.. they really really really care. If I ever add another animal to my household I will never trust another vet or veterinary clinic as much as I trust them. Thank you to all the wonderful staff at Fairfax Veterinary Clinic. Each and everyone has earned an extra special place in my heart and I will never forget you. read more

Fairfax Veterinary Clinic - My last cuddle with my boy Max - Veterinarians Near Me - Fairfax, California

I came here back in Jan of this yr. My family and I had to put our older dog to sleep because he lost motion in his rear leg. It was one of the hardest things we had to do and I couldn't be more thankful to the Vets at Fairfax. They were so patient, let us take our time, they really understood what we were going thru as a family. They were professional, compassionate, and if we ever decide to adopt another dog, we will definitely take them there for any services. We live in SF but we would travel to this place for sure. Thanks Fairfax Veterinary Clinic. read more

We had a really heart warming experience at the Fairfax Veterinary Clinic. We took our cat Lola there when she was pretty sick and wound up needing to be put down. Dr. Morey was compassionate, loving, and kind in the way he presented information, sensitive in allowing us to make our own difficult choice, and warm and gentle when he helped Lola pass on to whatever is next for her (hopefully a land with lots of cozy, sunny sleeping spots and butterflies to jump at.) The staff lit a candle in the room when we were saying goodbye which was such a gentle, thoughtful touch. We just opened the most kind, thoughtful card they sent with all the vets sending their condolences. This is literally my first yelp review ... I'm pretty sure .... so it says a lot about how much I genuinely appreciate the Fairfax Veterinary Clinic. We will definitely be taking our future animals there! read more

This was my 4th visit taking my cat to Fairfax Veterinary Clinic. I have had good experiences until this last time. I dropped off my cat to have a procedure where she would be put under anesthesia. When I went to pick her up, I was waiting at their reception for 10 minutes. I then asked someone if my cat was okay and could I see her. The person told me she would tell the doctor I was there and she would bring out my baby. 10 more minutes went by (The place was empty) The doctor eventually came out, but they still didn't bring out my baby, so I asked the doctor if my cat was okay and can I please see her, I was feeling concerned. The doctor said she was doing well and would have her brought out. Another 10 minutes later they finally brought her to me. The next day someone named Dr. Patty called to check in and see how my sweet cat was doing. She left a voicemail, so I called back. When I called back, a man named Chris answered the phone and I told him I was returning Dr. Patty's call regarding my cat. He said rudely, why are you calling? I said, I told you, I am returning a call. He then said being even more rude, how is he? (meaning the cat) I said it's a she and I am concerned with how she is doing today. He said, well there is no Dr. Patty here and I don't know why you're calling. I said, well, this Dr. Patty person told me to call back to let her know how my cat was doing. He said, well the doctor who worked on your cat is not even here, so why are you calling? I was so taken aback that I said, is there someone else I can talk to and he said no. I said I am going to leave my name and number and please have someone call me back, because I am concerned with how my cat is reacting to the treatment she received. The Dr. Patty person eventually called me back, I told her my concerns about my pet and then I told her what happened with the person Chris who answered the phone and she started to giggle(like a little kid) and did not acknowledge his unprofessional behavior and kept giggling. It was very odd. Needless to say, it was an uncomfortable situation all around, and the lack of professionalism when my fur baby was in their care, made it all the worse. $800 later I won't be returning. read more

Multiple misdiagnoses, treatment delays and lack of compassion at our dog's end of life. You will be shuttled from vet to vet, and things will get dropped if your experience is anything like our. This practice has really gone down hill over the years. read more

We had a great experience on our first visit. Our cat was acting extremely strange, and we knew she was hurt somehow, we just couldn't identify what had happened. We were squeezed into the schedule right away, and Dr. Wentzell did a thorough examination - unfortunately our kitty started acting normal again, so it still wasn't clear what was wrong. Later in the day, when her arm became extremely swollen, we went back for another check up (no charge) and they identified the issue. She wound up being fine after a day, but the doctor made sure to call and follow up to check. I thought they were extremely thorough and thoughtful. We even got a 'welcome' card in the mail afterwards. Very personal service! The prices seemed reasonable too - it was $49 for the visit. read more

Fairfax Veterinary Clinic - The clinic exterior - Veterinarians Near Me - Fairfax, California

I do not recommend this business for boarding. Normally when spending hundreds of dollars at any business you get in return some sense that you are being taken care of as a customer. In the case of pet boarding, my expectations were some sort of reasonably prompt turnaround in retrieving my pets and typically some feedback on how they did during their stay, etc. On this occasion trying Fairfax Veterinary with boarding for the first time I felt lucky getting out of there with pets in hand. Despite calling ahead to make sure that my pets were ready to be picked up, upon arrival I was told somewhat gruffly that they were scheduled for an afternoon pickup. It then took nearly an hour to retrieve my two small dogs. What was supposed to be a happy reunion with our furry family members was instead a frustrating stressful hassle. I do not recommend this business for boarding pets - very transactional/impersonal and no sense that they were taken care of beyond basic food and shelter. read more

I feel so blessed to have found this veterinary clinic thanks to Yelp. We are going on vacation and they were able to accommodate boarding for our two small pugs over New Year's Eve. Super helpful and very attentive staff, I'm thankful we have a safe place for our fur babies to stay over the holiday. read more

I can't say enough good things about this clinic. We evacuated the Glass Fire and they quickly and efficiently took in our 6 animals and tended to all their medical needs. My animals were safe and cared for. It was like sending them to the spa. Thank you FVC for your patience and kindness with us during this stressful time. read more

Honestly cannot believe how amazing this place is. I had an emergency and needed to fly out of the country with my dog and boy did they pull through for me. Everything was done and processed so quickly and professionally while remaining incredibly kind and understanding with me. Thank you!! read more

The staff and doctors are attentive with amazing knowledge. The have a kind way of taking care of sensitive matters. Would recommend them 100%. read more

I've been meaning to write this review for two years. I brought my dog to this clinic a couple of times and had a good experience, so when my mom's 21 year old cat took a turn for the worse, I thought I could bring her here. I have said goodbye to pets before at other vet offices and it is always sad, but the experience they provided was disgusting. Rather than asking me to pay in advance or giving me a bill at the end of the appointment, the manager demanaded I pay immediately after the vet *administered* the drugs. I mean this woman demanded we go over billing as Penny took her last breaths. She refused to wait while I paid my respects and came back with my receipt before the vet even returned to see if the cat had passed. She later explained that sometimes people grow too emotional and run away after their pet dies, so she needs payment before they pass??? I pointed out that she should ask for payment before they drug the animal and she remained indignant to my issue. I left furious and sad that I'd failed to be focused on this cat who'd been in my life for twenty years during her last moments. They also cost about a hundred dollars more than East San Rafael Vet has ever charged me for the same "service." My work schedule didn't allow me to get an appointment there quickly enough, but had I known what to expect, I would have waited. The doctor himself was overall kind and a clear communicator, but he didn't concern himself with the billing issue. I don't normally write reviews, but if you want to respectfully say goodbye to a family member, don't go here. read more

I had an emergency with my bearded dragon and they were the only vet that would see her after calling 19 other vet hospitals in my areas. The lady I spoke to over the phone went above and beyond so that my dragon could be seen same day. I can't express how much I appreciated that after being turned away by nearly 20 other vet hospitals. Unfortunately, she took a turn for the worst and we decided with the vets suggestion to let her pass. The vet and assistants involved were very professional and compassionate and answered all my questions about the process. read more

I had an emergency with my 28 yr old parrot and contacted Fairfax Veterinary Hospital to make sure they had an avian vet available during their Saturday hours (9am to 1pm). They did but I was told Dr. Pipkin could not see my parrot, Their website claims they take emergencies during their normal business hours & ask that you call them to let them know you're coming. They need to fix their website so it accurately reflects their policies. I find this to be very unprofessional behavior. At the very least, Dr. Pipkin should have spoken with me on the phone re my situation. Birds can get very ill/die quickly. They could not give me a viable alternative vet clinic to go to. FYI, my parrot is a current patient of this clinic. I will not be returning. read more