A&L Automotive came to my rescue while on an out of town trip last fall and I'm very grateful. It…read morewas a Saturday morning. Friend and I were driving to breakfast when all of a sudden my dashboard lit up and my car stopped working! We coasted into the nearby restaurant where we were headed thankfully. We got out and did the obvious - look under the hood for fluid leaks, smoke, etc... but nothing for the plain eye to see. I went to Yelp to see if there were any services near that could help and that is when I found this shop. I called A&L, told them what happened and they kept it real with me basically saying they didn't know what it could be either, but they could fit me in that morning to take a look. I decided to have the car towed versus trying to drive it and possibly damage it further. I asked if they knew any tow companies and they gave me info for a local company they do business with (that was also excellent btw!). Once my car arrived at A&L they let me know they were close to finishing up another vehicle and would look into mine after they were done. They have a very small waiting area which is set up nicely with a couch, tv with all entertainment you could want and a vending machine. It really is only big enough for a couple people. When it was my turn, they looked at the car while I chilled in the waiting area de-stressing watching tv. They came back, explained the problem, quoted me a price and let me know they could fix it that same morning while I waited! WOW! They did have to send someone for the part. The pricing also seemed very reasonable. I accepted. (Note I later discussed what happened with my existing local trusted mechanic and he confirmed their pricing was AMAZING as was the fact they were able to help so quickly. As a non-mechanical person there is a lot of trust that goes here). They had my problem diagnosed, resolved and paid for all in a few hours. I was very impressed! My friend even stated this was a blessing as many shops have waiting lists right now for basic items. Summary - USE this shop! Take your car here! They are trustworthy, efficient, affordable and no bs. They do what they say they can do and they are upfront about now being able to diagnose without seeing the vehicle.

Had a noise on the front end of my truck. Took it into to A&L, they looked it over and gave it a 15…read moreminute run. Turned out a tire issue. They did this for free and offered me to come back if I thought it still had a problem. Really nice people that are honest and fair. I'd recommend these guys all day long. Thank you!

My son and his 3 daughters (all under 12) had an oil leak that caused them to get towed to this…read morebusiness. They told them it was a crack in the plastic oil pan. Installed a metal oil pan and oil and told them it was "good to go". They stressed they had an 8-hour drive to Indiana and asked for them to do a 2nd driving test. They said it was "good to go". Pick up the car, get 30 minutes down the road and car breaks down leaking oil again. Take it to a place in Springfield, MO and they find there is a leak from the oil separator/PCV. Real through job by Branson Tire to just assume it was a plastic oil pan and not inspect anything further up the system. If you are traveling through Branson and have problems, don't count on this place, they know you are out of towners and just do enough to get you on your way and fatten their wallets.

Friendly and helpful customer service! We had our IDOD completed quickly and easily. Excellent…read moreexperience!

We were traveling from out of town. We had not purchased our vehicle from Pinegar. We got a warning…read morethat the car had gone into reduced power mode. The next morning took it to Pinegar and met with Brian P Service Advisor. Explained the situation and he had one of his technicians get immediately after it. The code for the problem came up as a bad turbo. They reprogrammed it test drove it and everything was Okay. I was very impressed by Brian P and Pinegar Service Department.

Have taken my 2020 Chevy Duramax to Pinegar since retiring and moving back home. Thought they were…read moredoing a good job servicing my truck while under warranty but then my radiator fluid warning appeared two days after my last service visit. I returned to the dealership and upon opening the hood the one of the service schedulers discovered that not only was the radiator fluid very low, all of the fluids were very low. although they had been providing me with printouts stating they had checked dozens of items, they had actually been checking nothing over at least two - three service trips... $70,000 dollar truck put at risk because of lazy techs. Will never return, do not recommend.

It had been nearly two years since I had a vehicle. I researched for two weeks, settled on the…read morevehicle I wanted, then looked for dealers. I didn't want to travel to Springfield, but I would if needed. Tri-Lakes had a model I was looking for, but the day I showed up, it had been sold that morning. Ted looked to their dealership in Kansas City. Same model, same year, lower mileage. Sold. I'm happy. Give them a shot, but show up prepared with knowledge of what you want - sure makes the process easier.

They took my truck in for service and after days passed when it was supposed to be ready, they said…read morethey didn't know where it was and stopped answering my calls and wouldn't return any. I called the sheriffs and within minutes my truck was found. This is the worst ran business in the hist of business. Dont go there for anything.

I'm from out of town, I trusted this shop to replace my trailer tires, they were replaced and left…read morewith 20 year old valve stems in. All 4 tires need to be taken back off of the rims and the valve stems replaced and the shop basically told me I was out of luck.... I have 2 tires that are completely flat within a day of getting the trailer home. I also had the wheel bearings regreased and the seals replaced, they charged me $200 for the seals, the seals are $9 a piece and there are 4 of them! This shop is not a trustworthy shop and does not stand by their work!

Great work. Use this mechanic when ever I need an auto service…read more honest trustworthy professional service

Follow up is excellent, multiple people devices so everything stays perfectly connected.read more

First, let me say that when you buy a car, you really have to check it out on your own and know…read morewhat you're doing. Even the Best don't find everything. However, this is a low pressure sale and I ended up getting what I think is a really fair deal. I waited a week before the review to make sure the after sale support was as good as the presale. My salesperson Jamie showed me Carfax and went through it. When I didn't know how to lock the axle and use the electronic sway bar they helped me figure it out. They were very helpful. The next morning I was contacted by Jamie as a follow up to make sure everything was ok. I had a problem with my headlights not being aligned and he offered for me to bring it in but I was able to adjust them myself. I wanted the title asa because I was leaving town and I received it ahead of when then they told me. That allowed me to get to the DMV and registered before I left town and they supplied me with all the paperwork I needed to make it easy at the DMV. I feel really comfortable if I had to go back there with an issue.

This dealership was by far the best car buying experience I've ever had. Dave was so helpful and…read moremade it stress free and he also had a great sense of humor lol something that really makes the stress level in this type of situation very minimal. I would recommend this dealership to anyone and especially Dave. I'm sure they are all quite amazing people there but Dave rocked it. Thank you all so much for getting me into my new car so quickly.

Great place and great cars!! They will always take care of you and treat you just like you're…read morefamily!! 10 out of 10 would highly recommend!!!

Had an alternator go bad while traveling. Got us back on the road within a few hours. Great…read morepeople, great service!!

Great service - very trustworthy. They guys were helpful and quick; fit me in without an…read moreappointment.