WOW!! I love the people here! Ana did a fantastic job cleaning my teeth today. They have modern…read moretechnology and cleaning/scanning equipment. Very personable. Nice music to listen to as well. Dr Collura and his Staff are FIVE STARS!!!

While the dentist and hygienist were amazing the front desk woman is horrible. At first I wrote it…read moreoff as she's having a bad day but by the third gist over the span of 3 months I'm not as forgiving. She speaks to you like you are a piece of garbage. Her tone is always rude. Rolls her eyes visibly with any question you might have. I've worked clerical jobs and never ever would I treat someone like they are trash or like a complete waste of time. Some people are already nervous going to a dentist and this is the first person you have to speak to going in?! It's insane that she even has this job. Never have I ever felt so disrespected just checking in for an appointment. Then when you leave there she is again ready to make you feel like the biggest inconvenience of her whole day when you go to leave. Great dentist but for the sake of this business lose your younger front desk lady. The older one sitting father back is a gem but my god. We found a new dentist and it was completely because of the disrespect we got from the receptionist. If I was mentally unstable she is what could push someone over the edge.

Great staff, Dr, Zervas is great. Huge difference between care at the new "corporate" dentistry…read morechains and care received here. Highly recommend.

I am 72 and finally have found an amazing dentist. I have been phobic about dental appointments…read moresince I was a child and I know my blood pressure sky rockets in a dentists office however I actually look forward to my time at Zervas Dentistry. My husband was shocked at how costly my previous dentists recommendations were so we were considering a university clinic which was almost impossible to get an appointment with for a good year or two and a two hour drive each way or going to Mexico which I was not a fan of for many reasons. We found out about Dr. Zervas from a stranger who raved so highly about him we went online immediately and thought this might be a great fit. It absolutely is. Dr. Zervas is one of the most positive, high vibe, happy people on the planet. A beautiful smile always greets you. He is completely invested in your wellbeing and comfort. I feel like I am at the feet of a master, and at a spa. I am a new patient at his office and have had quite a bit of dental work already and it all happens in the same office. I didn't have to go to a periodontist, I didn't have to go somewhere else for tooth extractions and everything has been going very well. The grand finale is there is a financial plan which for my family makes this wonderful place completely affordable. I hope it will for you too!!!

If I could give 0 stars, I would. I went to this office…read moreafter a long search for a dentist that would take me, under the referral of a friend. I have previous medical trauma, including from previous dental care. I was very upfront about my mental health diagnosis's hoping they would be mindful of that. Not only was it not taken into consideration but completely dismissed, I was told that the previous dentist was "doing their best and that I needed to forgive them". I was laughed at, I was told "Lyme disease isn't real", he asked how my grandparents died and when I told him cancer he said "that's a long painful death, I'll die from a heart attack, that's quick". I have anxiety, PTSD and OCD. It wasn't until weeks later and undue anxiety that I realized that just because he said that, as a medical professional, doesn't necessarily mean that it will happen. I didn't want to go back at all but I had a filling fall out and I am scared of dental pain. I made a plan to just go to the repair appointment and then see the local dentist whose waiting list I was on, after that. Boy was that a mistake. He showed up over 30 mins late, I was told that I was the only procedure scheduled for that day. I let his staff know that I was only going to be getting the filling done and not the crown over it. They expect payment in full at the time of service, they will submit a claim to insurance after for you to be reimbursed for anything insurance covers. I could not afford $3100 dollars so I wanted to just pay a little less than $1000 for the filling and then I could address anything else later, with a different dentist. He said "that's not what I planned on"...it felt like he was upset about his "paycheck" shrinking dramatically. Especially with me being the only patient getting something done that day. He talked down to me, told me I wasn't making the right decision, as if not being wealthy is just something I'm choosing. I explained repeatedly that if I could afford to, I'd do it. He reclined me in the chair, nearly upside down, then left me there while he talked to "Alexa" and his staff. He would periodically come back in to ask "what I wanted to do", after I'd already said what I was doing. By this point my anxiety was through the roof. I sat up and said I didn't think I was going to have any work done. He started trying to negotiate with me, I told him that it felt like he was being condescending and that I felt very uncomfortable. He sat down in front of the exit and proceeded to tell me that it was "in my head". I left in tears, I told his staff that he isn't kind and that he shouldn't tell people that they will "die a slow painful death from cancer" when he's not even qualified to do so. I paid what I owed, gave them the information to send my records and left, on the verge of having a panic attack. It was clear that I am not his typical patient. I don't belong somewhere like that. I have to think about purchases, I have to plan, I have to go into debt for my medical care. He emailed me the next day to say how "mortified" his staff was and that he's "sorry it didn't work out with his office". He isn't sorry, he was trying to cover his ass, because his staff miscommunicated that I said "he told me I have cancer" when that isnt at all what I said. I said his bedside manner is awful, that he's rude, arrogant and mean. He is not a kind human being. You can know a lot about something, you can be the best in your field, but you don't have to treat people the way that he does. I tried to be proactive, I tried so hard to advocate for myself and let them know how hard it is for me to go to the dentist. I was dismissed, demeaned, humiliated and made to feel like I'm "not making the right choice" as if I WANT to not be able to spend 3k on my teeth. The truth of the matter is that I will likely spend more than that making sure my 42 yr old mouth is healthy. I just didnt want to give HIM that amount of money, I will give it to someone kind. Someone that treats people with respect. I saw so many other people on here that had some of the same exact experiences with this man. Shame on you Mark Wisneiwski, you shouldn't be allowed to practice. You're are literally traumatizing people.

It has taken me years to write to a review, 7ish years, roughly. When I came to Dr. Mark, I was in…read moremy 20's and had a general dentist anxiety. I found New England Dental Wellness through searching for a gentle and more holistic approach, in hopes of getting over my dentist anxiety, in a welcoming office with a gentle Dr. This is not the dentist to see if this is what you are looking for. Upon meeting Dr. Mark for the first time, he asked how I found him and then asked if I had heard how "crazy" he is. After our strange first greeting, the first part of my 2 hour exam, He told me I had mercury poisoning from my fillings and the only way he would work with me further was to have them removed (this I was expecting) and that I needed to go visit his friend "Dr.Chris" in Vermont to remove my mercury toxicity through an intense diet of only 1 salad every 3 days for 2 weeks, among taking some other supplements. He then proceeded to tell me that his friend "Dr. Chris" helped him overcome his mercury poisoning and that he (Dr. Mark) had that was causing him psychotic episodes where we was carrying around weapons due to extreme paranoia. All this came before he even looked into my mouth. During the physical part of the exam, he was rough with my face and mouth and even used an ungloved hand. To reiterate, being a female in my 20's, at the hands of an egotistical older man, I didn't feel comfortable saying something or standing up for myself. He told me I had the mouth of a 90 year old and that I would have to go somewhere else to have my teeth cleaned because none of his hygienists would want to clean my teeth. I hadn't had a cleaning in two years, but I hadn't had a cavity since I was a child, and had no concerns at my exam and cleaning the 2 Years prior. I have always flossed, brushed and mouth washed twice a day, I had never had a dentist bash my mouth. Again, I haven't had a cavity since I was a kid, how could I suddenly have the mouth of a 90 year old? I was dying inside. I felt so uncomfortable, ashamed and violated. I sat there in silence listening to him demean me. At one point, he actually asked me why I wasn't having a stronger to reaction to what he was saying about my mouth. It was as if he wanted me to get emotional. I left the office after my appointment as fast as I could, and felt so small, so low, and very disgusting, like I hadn't been taking care of myself they way I thought. This interaction with Dr. Mark led me to become very self conscious of my oral health. I have straight, white, clean teeth and all I could see was a decaying mouth. What has led me to come back to write this review is that I have regained my courage and visited a new dentist. I haven't had a cleaning in 10 years now, and haven't had an exam or stepped foot in a dentist office since this traumatic day with Dr. Mark. I recently went into an appointment at the new dental office, ashamed and embarrassed. This new office was amazing, the hygienist was gentle, kind and so comforting, the Dentist was nice and professional. I do have one small cavity but no build up on my teeth (not bad for 10 years of no professional cleanings) and I am now able to start a new routine of regular cleanings and they have assured me my mouth is not that of a 90 year old. Dr Mark is an egotistical maniac, hungry for power. He ruined my oral self esteem needlessly and gaslit me into thinking my teeth were something they aren't. Even having my hygienist friends telling my me teeth were not in bad shape after this visit with him, I still believed everything he said. I have a nice clean healthy smile that he took away from me the past 7 years. I feel he tried to take advantage of me being a young woman, sharing that I was a bit nervous of being at the dentist in general. He was inappropriate with his bed side manner and extremely rude. I am not sure what he wanted out of me that day, but this time I am glad my defense mechanism of shutting down and running away saved me and my mouth from him.

Great team of folks here beat dental experience I've ever had. Not that i have had many lol but…read morethey were awesome.

Careless hygienist who caused unnecessary pain during cleaning including excruciating nerve pain…read morewith tool between teeth did not heed my request to be more gentle when I stopped her the first time. She continued in her roughneck fashion until I stopped her again, describing the pain she'd caused and left mid cleaning, holding my mouth in pain. Previously, I'd had my teeth cleaned twice a year for three years by their other hygienists with no problem. I will not go back to this office, nor do I recommend it. Additionally, their dentists are frequently replaced which is never a good sign. The current new assistant DDS is in office only on Mondays now. Receptionists don't last long either. BTW the practice photo (web stock pic?) is out of date, those guys aren't here anymore, if they ever were.

The people here are very nice but I find it very unprofessional when the hygienist or dentist and…read morethe assistant carry on a complete, personal conversation while working on my teeth.

Okay, so an update to my review. I went for my (ahem) yearly check up a few weeks ago, and as…read moreusual, the staff were all very nice and helpful. The oral hygienist took my x-rays and did the cleaning, as usual. But then she said, "Let me see if the doctor has time to see you today." Huh? And apparently he didn't. I was told that she thought my teeth were fine, but he'd look over the x-rays and give me a call if he needed to. Um. Okay. I'm not knocking the oral hygienist's skill or experience, but I made an appointment to see a dentist and I paid to see a dentist ... and I did not see said dentist. How can he be "too busy" to see a patient on the day the patient's scheduled? It's as if I went to the eye doctor and was told by the tech that my vision was still really good with my current glasses, so the optometrist wouldn't need to see me that day. It felt very weird.

Let me start by saying, my experience was top shelf, spot on and what I could have hoped for. DR…read moreVarun Nischal adjusted his work schedule on the spot, to fix a tooth I had a concern with. Who does that today. No sales pitches, no pressure, just a very professional dentist, a gentleman that displayed his ability to focus on my needs. Good sense of humor as well, because I don't care for dental visits. His assistant was top notch and the two made a good team. So I 'll be back and review from then on. Cheers

1-Star - Extremely Disappointed with Customer Service and Outdated Policies…read more I'm basing this review solely on customer service. Today, I had an unavoidable situation--my kids' babysitter had to cancel last minute. I immediately called Gentle Dental first thing in the morning to reschedule. Their response? "We can reschedule, but there's a $50 fee." Seriously? What is this--1985? I'm already paying premium prices for care, and now I'm hit with a penalty for a genuine emergency? No flexibility, no understanding, no effort to retain a loyal customer. My family has brought them plenty of business, and this is how we're treated? When did customer retention stop being a priority? When did we normalize this kind of price gouging and corporate coldness? Shame on any business that thinks this is acceptable--especially in healthcare. Rescheduling still brings them business, just not my business after today! Gentle Dental, you've lost a loyal customer. I refuse to be treated like this! FYI! My appointment was for 4pm... I called at 9:30.. that's plenty of time to fill the void!

Saw Dr. Kim for about 4 minutes. Made 2nd appt for new associate. Saw her for less than 4 minutes,…read morethey billed insurance heavily. I asked for explanation, they sent registered letter canceling me from their practice. Maybe because I've requested audit from insurance company.... I say find another dentist. Somethings not right here.

"Fired" me from the practice by registered mail. I have absolutely no idea what that was about…read more English is not the native language for the dentists. No impressed at all. Find somebody else.

What kind of dentist does tooth extractions and other major dental work in this day and age without…read moreusing a numbing agent such as lidocaine? My daughter went to Shokeem and based on my daughter's experience and third rate results, I strongly encourage you to go elsewhere.

I've been seeing a dentist at this location for years. It was sold and I was nervous at first. I…read moredecided to stay with them because the staff stayed the same. The staff here is wonderful. My teeth have been good for years. Wish they had better hours for 9-5 people. Other than that I'm happy with their service. I have an appointment tomorrow!