WOW!! I love the people here! Ana did a fantastic job cleaning my teeth today. They have modern…read moretechnology and cleaning/scanning equipment. Very personable. Nice music to listen to as well. Dr Collura and his Staff are FIVE STARS!!!

While the dentist and hygienist were amazing the front desk woman is horrible. At first I wrote it…read moreoff as she's having a bad day but by the third gist over the span of 3 months I'm not as forgiving. She speaks to you like you are a piece of garbage. Her tone is always rude. Rolls her eyes visibly with any question you might have. I've worked clerical jobs and never ever would I treat someone like they are trash or like a complete waste of time. Some people are already nervous going to a dentist and this is the first person you have to speak to going in?! It's insane that she even has this job. Never have I ever felt so disrespected just checking in for an appointment. Then when you leave there she is again ready to make you feel like the biggest inconvenience of her whole day when you go to leave. Great dentist but for the sake of this business lose your younger front desk lady. The older one sitting father back is a gem but my god. We found a new dentist and it was completely because of the disrespect we got from the receptionist. If I was mentally unstable she is what could push someone over the edge.

Heather really went above and beyond to help me, and the dentists here are top notch! Love ADG!read more

Great independent dentist. Dr Humphrey and the dental hygienist are always great. The doctor saved…read moremy tooth that another Dentist only gave me the option of pulling. I would highly recommend this practice to others.

Dr. Goldstein (Gene-O to some) is the bomb. I've been going to him since I moved to the area around…read more2000. Now I live in Cummington still make the almost hour drive to go back for checkups and any work needed. Julie is my hygienist and she never leaves a speck on my teeth when she cleans. The whole group is great. Taking the time to write this review today thank them for fiting me in when during the cleaning and old filling fell out. Send me away with an appointments in the future they took care of it during what I am sure it was their lunch hour.

Saw Dr. Kim for about 4 minutes. Made 2nd appt for new associate. Saw her for less than 4 minutes,…read morethey billed insurance heavily. I asked for explanation, they sent registered letter canceling me from their practice. Maybe because I've requested audit from insurance company.... I say find another dentist. Somethings not right here.

If I could give 0 stars, I would. I went to this office…read moreafter a long search for a dentist that would take me, under the referral of a friend. I have previous medical trauma, including from previous dental care. I was very upfront about my mental health diagnosis's hoping they would be mindful of that. Not only was it not taken into consideration but completely dismissed, I was told that the previous dentist was "doing their best and that I needed to forgive them". I was laughed at, I was told "Lyme disease isn't real", he asked how my grandparents died and when I told him cancer he said "that's a long painful death, I'll die from a heart attack, that's quick". I have anxiety, PTSD and OCD. It wasn't until weeks later and undue anxiety that I realized that just because he said that, as a medical professional, doesn't necessarily mean that it will happen. I didn't want to go back at all but I had a filling fall out and I am scared of dental pain. I made a plan to just go to the repair appointment and then see the local dentist whose waiting list I was on, after that. Boy was that a mistake. He showed up over 30 mins late, I was told that I was the only procedure scheduled for that day. I let his staff know that I was only going to be getting the filling done and not the crown over it. They expect payment in full at the time of service, they will submit a claim to insurance after for you to be reimbursed for anything insurance covers. I could not afford $3100 dollars so I wanted to just pay a little less than $1000 for the filling and then I could address anything else later, with a different dentist. He said "that's not what I planned on"...it felt like he was upset about his "paycheck" shrinking dramatically. Especially with me being the only patient getting something done that day. He talked down to me, told me I wasn't making the right decision, as if not being wealthy is just something I'm choosing. I explained repeatedly that if I could afford to, I'd do it. He reclined me in the chair, nearly upside down, then left me there while he talked to "Alexa" and his staff. He would periodically come back in to ask "what I wanted to do", after I'd already said what I was doing. By this point my anxiety was through the roof. I sat up and said I didn't think I was going to have any work done. He started trying to negotiate with me, I told him that it felt like he was being condescending and that I felt very uncomfortable. He sat down in front of the exit and proceeded to tell me that it was "in my head". I left in tears, I told his staff that he isn't kind and that he shouldn't tell people that they will "die a slow painful death from cancer" when he's not even qualified to do so. I paid what I owed, gave them the information to send my records and left, on the verge of having a panic attack. It was clear that I am not his typical patient. I don't belong somewhere like that. I have to think about purchases, I have to plan, I have to go into debt for my medical care. He emailed me the next day to say how "mortified" his staff was and that he's "sorry it didn't work out with his office". He isn't sorry, he was trying to cover his ass, because his staff miscommunicated that I said "he told me I have cancer" when that isnt at all what I said. I said his bedside manner is awful, that he's rude, arrogant and mean. He is not a kind human being. You can know a lot about something, you can be the best in your field, but you don't have to treat people the way that he does. I tried to be proactive, I tried so hard to advocate for myself and let them know how hard it is for me to go to the dentist. I was dismissed, demeaned, humiliated and made to feel like I'm "not making the right choice" as if I WANT to not be able to spend 3k on my teeth. The truth of the matter is that I will likely spend more than that making sure my 42 yr old mouth is healthy. I just didnt want to give HIM that amount of money, I will give it to someone kind. Someone that treats people with respect. I saw so many other people on here that had some of the same exact experiences with this man. Shame on you Mark Wisneiwski, you shouldn't be allowed to practice. You're are literally traumatizing people.

It has taken me years to write to a review, 7ish years, roughly. When I came to Dr. Mark, I was in…read moremy 20's and had a general dentist anxiety. I found New England Dental Wellness through searching for a gentle and more holistic approach, in hopes of getting over my dentist anxiety, in a welcoming office with a gentle Dr. This is not the dentist to see if this is what you are looking for. Upon meeting Dr. Mark for the first time, he asked how I found him and then asked if I had heard how "crazy" he is. After our strange first greeting, the first part of my 2 hour exam, He told me I had mercury poisoning from my fillings and the only way he would work with me further was to have them removed (this I was expecting) and that I needed to go visit his friend "Dr.Chris" in Vermont to remove my mercury toxicity through an intense diet of only 1 salad every 3 days for 2 weeks, among taking some other supplements. He then proceeded to tell me that his friend "Dr. Chris" helped him overcome his mercury poisoning and that he (Dr. Mark) had that was causing him psychotic episodes where we was carrying around weapons due to extreme paranoia. All this came before he even looked into my mouth. During the physical part of the exam, he was rough with my face and mouth and even used an ungloved hand. To reiterate, being a female in my 20's, at the hands of an egotistical older man, I didn't feel comfortable saying something or standing up for myself. He told me I had the mouth of a 90 year old and that I would have to go somewhere else to have my teeth cleaned because none of his hygienists would want to clean my teeth. I hadn't had a cleaning in two years, but I hadn't had a cavity since I was a child, and had no concerns at my exam and cleaning the 2 Years prior. I have always flossed, brushed and mouth washed twice a day, I had never had a dentist bash my mouth. Again, I haven't had a cavity since I was a kid, how could I suddenly have the mouth of a 90 year old? I was dying inside. I felt so uncomfortable, ashamed and violated. I sat there in silence listening to him demean me. At one point, he actually asked me why I wasn't having a stronger to reaction to what he was saying about my mouth. It was as if he wanted me to get emotional. I left the office after my appointment as fast as I could, and felt so small, so low, and very disgusting, like I hadn't been taking care of myself they way I thought. This interaction with Dr. Mark led me to become very self conscious of my oral health. I have straight, white, clean teeth and all I could see was a decaying mouth. What has led me to come back to write this review is that I have regained my courage and visited a new dentist. I haven't had a cleaning in 10 years now, and haven't had an exam or stepped foot in a dentist office since this traumatic day with Dr. Mark. I recently went into an appointment at the new dental office, ashamed and embarrassed. This new office was amazing, the hygienist was gentle, kind and so comforting, the Dentist was nice and professional. I do have one small cavity but no build up on my teeth (not bad for 10 years of no professional cleanings) and I am now able to start a new routine of regular cleanings and they have assured me my mouth is not that of a 90 year old. Dr Mark is an egotistical maniac, hungry for power. He ruined my oral self esteem needlessly and gaslit me into thinking my teeth were something they aren't. Even having my hygienist friends telling my me teeth were not in bad shape after this visit with him, I still believed everything he said. I have a nice clean healthy smile that he took away from me the past 7 years. I feel he tried to take advantage of me being a young woman, sharing that I was a bit nervous of being at the dentist in general. He was inappropriate with his bed side manner and extremely rude. I am not sure what he wanted out of me that day, but this time I am glad my defense mechanism of shutting down and running away saved me and my mouth from him.

I would give this place 0 stars if I could, genuinely. I have left them countless voicemails,…read morenobody responds. I have never called and had someone answer the phone. I have gone in person and waited 30+ minutes for someone to address me as the only one in the waiting room. The actual dental care is adequate, but not exceptionally thorough. I voiced multiple concerns during regular check ups that were brushed off until a larger issue arose. There's just an overall vibe that no one cares as they're dealing with mostly state funded instance clients.

Dr. Cohen is a wonderful dentist. His staff is so friendly and kind. I have never felt nervous…read morehaving my teeth taken care of by Dr. Cohen

I just moved to the area this summer, and needed to find a dentist quickly when one of my fillings…read morefell out. I found Dr. Reid through the Delta website, and was able to schedule an appointment for the next day. Dr. Reid is super friendly and nice, as was his assistant. My filling was in kind of a weird place on the side of my back molar. The original one was sort of sloppy, but Dr. Reid did a great job. You can hardly see it. He does composite fillings as well as metal ones. I went back a couple of weeks later for a cleaning. The hygienist was great. I have sensitive teeth and she was very gentle. The ladies in the front office are so friendly too. Overall it was as great as going to the dentist can be.

Dr. Reid is great to work with! I went in after losing a tooth filling. We just left a bad dental…read moreoffice, so it was great to meet someone who knew what they were doing. He quickly remedied the problem and I am now pain free! Recommend Sugarloaf Dental for anyone in the area looking for a great dentist!

The technology here will blow your mind! I was in and out in two hours yesterday with a new crown!…read moreWho does that? Here's the details: I had a cavity under an old existing crown. Using a strange looking camera on a probe to "paint" my teeth, Dr. Jared Reid stitched a perfect 3D picture of both the upper and lower teeth. This took many minutes but you get to see a 3D color rendering of your teeth after. As it turns out, the photo is an absolutely accurate rendering and the measurements for your new crown will be made from it automatically by the dedicated computer. Dr. Reid cut the existing crown in half and then removed it. The stuff that you expect happened next ... he used high speed drills to remove the decay from the remaining healthy tooth. Just like as if you were about to get a filling. That was the only familiar part of this. After the decay was completely removed more pictures from the fabulous "wand-camera." This time it recorded the surface where the crown would be seated. That's when we got into really high tech land! Using those scans of my teeth, the computer models a 3D crown that will on the outside, match the old crown and on the inside fit exactly on the remaining healthy tooth. Once rendered, he sends the computer file to their in house CNC router. It is a wonder to behold. A piece of porcelain about 1 cm square is held by metal post and it turns as well as going up and down while being "attacked" on two sides by two, high speed, water cooled diamond bits. It took about ten minutes and out pops this perfect porcelain crown that just needed to be cemented in. Perfect! This is long but a few more lines here. What didn't happen! No mouth full of plaster-like gunk for many minutes to make an impression of your mouth. No temporary crown while you wait for the "real" one to come in in about two weeks. No wait! Also, one shot of novocaine only and it was totally pain free. Plus Jared is just a great guy. If you are looking for a dentist, I can't recommend Sugarloaf Dental in any higher.

excellent caring Doctor and practice. Can you believe it's fun to get your teeth managed?read more

He is hands down the best dentist I have ever had. Ethical, reasonable, knowledgeable; if Dr…read more Sonier says you need something you can be assured you need it. He is very conservative, a person who loves being a dentist. I have sent three people to him with problems from other dentists' mistakes. He fixed the problems and made happy patients. My experience with him extends over 15 years, he has treated my 4 children as well.