I would give this place 0 stars if I could, genuinely. I have left them countless voicemails,…read morenobody responds. I have never called and had someone answer the phone. I have gone in person and waited 30+ minutes for someone to address me as the only one in the waiting room. The actual dental care is adequate, but not exceptionally thorough. I voiced multiple concerns during regular check ups that were brushed off until a larger issue arose. There's just an overall vibe that no one cares as they're dealing with mostly state funded instance clients.

Dr. Cohen is a wonderful dentist. His staff is so friendly and kind. I have never felt nervous…read morehaving my teeth taken care of by Dr. Cohen

We had our first visit to our new dentist/dental office and it was a terrific experience. From the…read morefront desk help to the hygienists to the assistants and Dr. Shokeen, it was all top notch. Thank you to all involved for a very positive experience. Steve and Becky S.

What kind of dentist does tooth extractions and other major dental work in this day and age without…read moreusing a numbing agent such as lidocaine? My daughter went to Shokeem and based on my daughter's experience and third rate results, I strongly encourage you to go elsewhere.

Everyone in the office was nice enough, but there was absolutely no follow-through from them. I…read morewent in because I had a tooth implant that was broken, and the abutment needed to be removed and replaced. After several appointments, they were unable to remove the abutment (which is fine - they just weren't equipped to handle my specific issue, which isn't anyone's fault). At the end of my most recent appointment, the dentist said that he would need to talk to the surgeon that originally put the implant in. I gave him the surgeon's phone number and he promised to call her that day. Two weeks passed and I heard nothing from him or his office - I called to check in several times and each time was told that the dentist was out and they would get a message to him. I eventually got a call back saying that he just got off the phone with my surgeon and he wouldn't be able to remove the abutment, but that he would refer me to a specialist. Another week goes by...and once again I hear nothing from them. I was finally able to get the referral I needed by calling into the office again and asking for it. It's just frustrating - I feel like they never would have followed up without me hounding them.

Receptionists are so friendly, helpful and welcoming. The new dentist is really great! My kids love…read moreher. And the dental assistants are always wonderful as well. It's conveniently located. On street parking. The place is always very clean.

WOW!! I love the people here! Ana did a fantastic job cleaning my teeth today. They have modern…read moretechnology and cleaning/scanning equipment. Very personable. Nice music to listen to as well. Dr Collura and his Staff are FIVE STARS!!!

While the dentist and hygienist were amazing the front desk woman is horrible. At first I wrote it…read moreoff as she's having a bad day but by the third gist over the span of 3 months I'm not as forgiving. She speaks to you like you are a piece of garbage. Her tone is always rude. Rolls her eyes visibly with any question you might have. I've worked clerical jobs and never ever would I treat someone like they are trash or like a complete waste of time. Some people are already nervous going to a dentist and this is the first person you have to speak to going in?! It's insane that she even has this job. Never have I ever felt so disrespected just checking in for an appointment. Then when you leave there she is again ready to make you feel like the biggest inconvenience of her whole day when you go to leave. Great dentist but for the sake of this business lose your younger front desk lady. The older one sitting father back is a gem but my god. We found a new dentist and it was completely because of the disrespect we got from the receptionist. If I was mentally unstable she is what could push someone over the edge.

Great staff, Dr, Zervas is great. Huge difference between care at the new "corporate" dentistry…read morechains and care received here. Highly recommend.

I am 72 and finally have found an amazing dentist. I have been phobic about dental appointments…read moresince I was a child and I know my blood pressure sky rockets in a dentists office however I actually look forward to my time at Zervas Dentistry. My husband was shocked at how costly my previous dentists recommendations were so we were considering a university clinic which was almost impossible to get an appointment with for a good year or two and a two hour drive each way or going to Mexico which I was not a fan of for many reasons. We found out about Dr. Zervas from a stranger who raved so highly about him we went online immediately and thought this might be a great fit. It absolutely is. Dr. Zervas is one of the most positive, high vibe, happy people on the planet. A beautiful smile always greets you. He is completely invested in your wellbeing and comfort. I feel like I am at the feet of a master, and at a spa. I am a new patient at his office and have had quite a bit of dental work already and it all happens in the same office. I didn't have to go to a periodontist, I didn't have to go somewhere else for tooth extractions and everything has been going very well. The grand finale is there is a financial plan which for my family makes this wonderful place completely affordable. I hope it will for you too!!!

After several experiences with a dental office that just wanted me to believe in nonsense,…read morenon-existent problems in my mouth (more money) BGH has been a wonderful place to go and to recommend. They really know how to handle people, they are commonsense kind of honest, and they genuinely want to help you.

I have been going to Bagley Goodwin & Hrinda for almost 40 years and I would not want to go…read moreanywhere else. The staff, hygienists, and dentists are superb. The staff is friendly yet efficient and the hygienists and dentists have a wonderful bedside manner. I can't say enough good things about them. I actually enjoy going to the dentist! Thank goodness for BGH Dental! Polly L.

My first visit was frustrating and painful. Dental x-ray sensors were hard and sharp. They were…read moredigging into my gums. The dental assistant should have adjusted the sensors. Calling me uncooperative is unprofessional. Sjogren;s syndrome makes my mouth very dry. This makes my gums and soft tissues tender. (I provided previous x-rays taken a few days ago, along with a detailed letter of dental findings for his review which apparently were ignored.) The dentist failed to provide proper care, skipped needed x-rays, blamed me for past habits, and refused to submit an insurance claim for a necessary crown. This behavior is unprofessional, dismissive, and violates the standard of care I deserve. I expected the new dentist to read my notes, fix the decay by filling the tooth to build the tooth back up.

Never saw a dentist! They said that costs extra:( In 50 years of seeing dentists for your biannual…read morecleaning/checkup, I have never NOT seen a real dentist... This place was the first.

I'm so glad to be back in the bay state & get to come see Elliot. My teeth are in good hands!read more

I have seen Dr. Vinnie Capaso and Dr. Christopher Blount . Both were very friendly and were really…read moregood at explaining everything. I recieved an implant from each of them. My kids have had their wisdom teeth removed in this office too. No complaints.

Horrible experience. I called the Greenfield office to discuss having a painful tooth removed…read more They sent me to see Dr. Blount in their Brattleboro, VT office. This guy was the most uninformative, cold doctor/dentist I ever came across. He never introduced himself, he never bother to explain anything regarding the condition of my teeth, and he made no recommendations whatsoever. The only thing he told me was that he didn't have the "tools" to remove the tooth and then his receptionist hit me with a $270 bill. They seem to make their money off x-rays. They took an x-ray before even an initial exam and then, without even looking at the x-ray, Dr. Blount determined he couldn't remove the tooth. Their Greenfield office told me the x-ray would be $47 and then I was charged $165 at their Brattleboro office, which was much higher than what it should have cost. Worse, they didn't even need the x-ray for what they did--which was nothing. In the end, I had to go to another oral surgeon and had the work done for $425. If you go to these people, make sure they don't do a thing until you first get a price in advance. They are crooks, Typical corporate dentist. Profit above people.

If I could give 0 stars, I would. I went to this office…read moreafter a long search for a dentist that would take me, under the referral of a friend. I have previous medical trauma, including from previous dental care. I was very upfront about my mental health diagnosis's hoping they would be mindful of that. Not only was it not taken into consideration but completely dismissed, I was told that the previous dentist was "doing their best and that I needed to forgive them". I was laughed at, I was told "Lyme disease isn't real", he asked how my grandparents died and when I told him cancer he said "that's a long painful death, I'll die from a heart attack, that's quick". I have anxiety, PTSD and OCD. It wasn't until weeks later and undue anxiety that I realized that just because he said that, as a medical professional, doesn't necessarily mean that it will happen. I didn't want to go back at all but I had a filling fall out and I am scared of dental pain. I made a plan to just go to the repair appointment and then see the local dentist whose waiting list I was on, after that. Boy was that a mistake. He showed up over 30 mins late, I was told that I was the only procedure scheduled for that day. I let his staff know that I was only going to be getting the filling done and not the crown over it. They expect payment in full at the time of service, they will submit a claim to insurance after for you to be reimbursed for anything insurance covers. I could not afford $3100 dollars so I wanted to just pay a little less than $1000 for the filling and then I could address anything else later, with a different dentist. He said "that's not what I planned on"...it felt like he was upset about his "paycheck" shrinking dramatically. Especially with me being the only patient getting something done that day. He talked down to me, told me I wasn't making the right decision, as if not being wealthy is just something I'm choosing. I explained repeatedly that if I could afford to, I'd do it. He reclined me in the chair, nearly upside down, then left me there while he talked to "Alexa" and his staff. He would periodically come back in to ask "what I wanted to do", after I'd already said what I was doing. By this point my anxiety was through the roof. I sat up and said I didn't think I was going to have any work done. He started trying to negotiate with me, I told him that it felt like he was being condescending and that I felt very uncomfortable. He sat down in front of the exit and proceeded to tell me that it was "in my head". I left in tears, I told his staff that he isn't kind and that he shouldn't tell people that they will "die a slow painful death from cancer" when he's not even qualified to do so. I paid what I owed, gave them the information to send my records and left, on the verge of having a panic attack. It was clear that I am not his typical patient. I don't belong somewhere like that. I have to think about purchases, I have to plan, I have to go into debt for my medical care. He emailed me the next day to say how "mortified" his staff was and that he's "sorry it didn't work out with his office". He isn't sorry, he was trying to cover his ass, because his staff miscommunicated that I said "he told me I have cancer" when that isnt at all what I said. I said his bedside manner is awful, that he's rude, arrogant and mean. He is not a kind human being. You can know a lot about something, you can be the best in your field, but you don't have to treat people the way that he does. I tried to be proactive, I tried so hard to advocate for myself and let them know how hard it is for me to go to the dentist. I was dismissed, demeaned, humiliated and made to feel like I'm "not making the right choice" as if I WANT to not be able to spend 3k on my teeth. The truth of the matter is that I will likely spend more than that making sure my 42 yr old mouth is healthy. I just didnt want to give HIM that amount of money, I will give it to someone kind. Someone that treats people with respect. I saw so many other people on here that had some of the same exact experiences with this man. Shame on you Mark Wisneiwski, you shouldn't be allowed to practice. You're are literally traumatizing people.

It has taken me years to write to a review, 7ish years, roughly. When I came to Dr. Mark, I was in…read moremy 20's and had a general dentist anxiety. I found New England Dental Wellness through searching for a gentle and more holistic approach, in hopes of getting over my dentist anxiety, in a welcoming office with a gentle Dr. This is not the dentist to see if this is what you are looking for. Upon meeting Dr. Mark for the first time, he asked how I found him and then asked if I had heard how "crazy" he is. After our strange first greeting, the first part of my 2 hour exam, He told me I had mercury poisoning from my fillings and the only way he would work with me further was to have them removed (this I was expecting) and that I needed to go visit his friend "Dr.Chris" in Vermont to remove my mercury toxicity through an intense diet of only 1 salad every 3 days for 2 weeks, among taking some other supplements. He then proceeded to tell me that his friend "Dr. Chris" helped him overcome his mercury poisoning and that he (Dr. Mark) had that was causing him psychotic episodes where we was carrying around weapons due to extreme paranoia. All this came before he even looked into my mouth. During the physical part of the exam, he was rough with my face and mouth and even used an ungloved hand. To reiterate, being a female in my 20's, at the hands of an egotistical older man, I didn't feel comfortable saying something or standing up for myself. He told me I had the mouth of a 90 year old and that I would have to go somewhere else to have my teeth cleaned because none of his hygienists would want to clean my teeth. I hadn't had a cleaning in two years, but I hadn't had a cavity since I was a child, and had no concerns at my exam and cleaning the 2 Years prior. I have always flossed, brushed and mouth washed twice a day, I had never had a dentist bash my mouth. Again, I haven't had a cavity since I was a kid, how could I suddenly have the mouth of a 90 year old? I was dying inside. I felt so uncomfortable, ashamed and violated. I sat there in silence listening to him demean me. At one point, he actually asked me why I wasn't having a stronger to reaction to what he was saying about my mouth. It was as if he wanted me to get emotional. I left the office after my appointment as fast as I could, and felt so small, so low, and very disgusting, like I hadn't been taking care of myself they way I thought. This interaction with Dr. Mark led me to become very self conscious of my oral health. I have straight, white, clean teeth and all I could see was a decaying mouth. What has led me to come back to write this review is that I have regained my courage and visited a new dentist. I haven't had a cleaning in 10 years now, and haven't had an exam or stepped foot in a dentist office since this traumatic day with Dr. Mark. I recently went into an appointment at the new dental office, ashamed and embarrassed. This new office was amazing, the hygienist was gentle, kind and so comforting, the Dentist was nice and professional. I do have one small cavity but no build up on my teeth (not bad for 10 years of no professional cleanings) and I am now able to start a new routine of regular cleanings and they have assured me my mouth is not that of a 90 year old. Dr Mark is an egotistical maniac, hungry for power. He ruined my oral self esteem needlessly and gaslit me into thinking my teeth were something they aren't. Even having my hygienist friends telling my me teeth were not in bad shape after this visit with him, I still believed everything he said. I have a nice clean healthy smile that he took away from me the past 7 years. I feel he tried to take advantage of me being a young woman, sharing that I was a bit nervous of being at the dentist in general. He was inappropriate with his bed side manner and extremely rude. I am not sure what he wanted out of me that day, but this time I am glad my defense mechanism of shutting down and running away saved me and my mouth from him.